Walgreens

Went in to pick up my mom’s prescription the other day and the wait was a little too much, but i understand. The Pharmacist was very nice and professional. Mom’s insurance covered the whole thing which was awesome :) Good place to get your prescriptions for cheap if you have Insurance!

Excellent experience. Went there today for some supplements and the service was excellent. I have never had a bad experience here. People are friendly and helpful (sometimes you have ask for help which is fine with me). Lynette behind the counter did an excellent job of handling the transactions and explaining the rebates etc. I will also go there.

I spend way too much time picking up prescriptions. Not my favorite thing to do. But I have to say it’s way less painful since we switched to Walgreens in Scotts Valley. The other option in town consistently did not have my orders ready. I had even begun to call ahead of time to find out if they had really been filled. Still I would get there and oops some of mine were filled and some where not. Come back later. Once my prescription was wrong. I went home with the wrong strength of liquid medication that is used in a Nebulizer. Fortunately I did not need a treatment that day. The next day I got a call from the pharmacist to tell me to bring it back that it was wrong. Needless to say this shook me up but there was no sign of concern from the pharmacist. That’s when I changed pharmacies.
I have never, in over two years, had this happen at Walgreens. Their service, both inside the store and at the drive thru window, has been excellent. Once when my insurance would not pay for a very expensive medication the clerk told me she would try to find a discount for me. She did! To the tune of $ 400! Hard to not like a place that does that.
The store is not large, I wish it was bigger, but the prices are good and the staff friendly and helpful. The cosmetic counter workers always remind me that they can also check me out. Nice.

This review is for the pharmacy in Scotts Valley. After switching from CVS this place seems like heaven! Friendly service and the great drive through make picking up prescriptions a breeze.

Wow this place has horrible customer service. I was in the ER last night until 3 am with severe pain. My dr prescribed me medicine that I needed to take the next day to help.
I called Walgreens first thing in the morning, still in extreme pain, and explained the situation to the pharmacy. The lady said I’d have to bring in a prescription in person before she could help. I said that I could bring it in but can she at least check if they have what I was prescribed so that I can make sure they have what I need otherwise I’ll go somewhere else since im in a lot of pain. She said no and that she can’t help me. I explained that I had just got out of the hospital at 3am and her response was that she needed and in person prescription to even check and see if they had what I was prescribed. No «I’m sorry to hear you’re so sick» or «let me ask and see what I can do to help»
I then called rite aid in Felton and they did in fact check to see that they had what I was prescribed and that I just needed to bring in the prescription when I get there. The lady was really nice saying that she was sorry to hear about my night and would start getting everything together now.
Well, now I know which pharmacy I will always be going to in the future

I got a prescription from my doctor and used the app on my phone to see how much the various pharmacies charged. Walgreens had the lowest price so I had it filled there. When I picked it up, the charge was four times higher than the price quoted. They refused to do anything about it and I had to pay the higher price.

I’ve been using Walgreens for years. The Pharmacists are superior to CVS. The current managing Pharmacist is friendly, knowledgeable, & tech savvy. He takes his time when answering questions you may have. The entire staff is very friendly. If a newer tech talks to a customer in a way that is inappropriate (gives a quick answer to appease them, not realizing the public is intelligent & knows their medicine), the problem is handled by the Pharmacy Manager & you see a more «customer friendly» tech the next time. For consults, make sure that who you are speaking to really IS the pharmacy manager or a pharmacist. The tech’s are not allowed to do consults on meds.

This has become the worst Pharmacy ever. They are S L O W and the employees don’t care. Never, never, never use the Pharmacy Drive thru. It takes forever. Go to CVS.

Dear god this pharmacy sucks. The manager is this belligerent, uncooperative pain in the ass, everyone seems incompetent. If there were a planet of douche bags that wanted to create their own race, they should begin by procreating the employees here. How’s that for a review?

Jennifer in Cosmetics is AWESOME!
She is so friendly, knowledgeable & helpful. I am a fan!

You need to be VERY AWARE of the Pharmacy hours. Just because this is a drug store, does not mean that the Pharmacy hours are the same (or close) to the store hours.
I checked the store hours online and they were listed as open until 10:00 pm. Store hours. Pharmacy hours weren’t listed, and I mistakenly believed the Pharmacy would also be open. Very helpful cashier was sympathetic but that’s all I got. I will have to go back and pick up my prescription.

Really rude pharmacy assistant. Pharmacist even worse. Had valid prescription called in from my primary care but the refused to fill it because it was «too soon» based on last refill. Again, it was a new script! Friday night, no way to get in touch with doc, and these 2 were nothing but smug and dismissive, and it wasn’t like I was asking for OxyContin or even Vicodin. A no answer is ok. I get rules, but lack of courtesy is what provokes this review. Btw, I’ve used this pharmacy for over 5 years and it’s just in the past few months that the attitude of the staff has changed from very helpful to downright unpleasant.

The worst service ever. Every time I go in it takes forever to check out. The employees are always rude. Don’t EVER SHOP THERE. I wouldn’t go back if they were giving away free stuff.

I like to wander around aimlessly and purchase cosmetics that I don’t really want or need but satisfy some unfulfilled longing. Walgreens in Scott’s Valley is pretty good for this. It never seems overly crowded the way CVS does at times.
Of special mention is Lynette, who has been working at this Walgreens for quite some time now… she is awesome. Whenever she is working, she will go out of her way to actually talk to me like a real person and not just some customer that she HAS to greet and be nice to.
There is another woman who works the register at times, I don’t know her name, she wears a high pony tail on her head, she is also always in good spirits and with a kind word.
Only four stars instead of five because, unfortunately they don’t have EVERYTHING I want and at times I am forced to go to CVS to purchase a drugstore item or two that Walgreens does not carry.

This review is for the Photo counter. I had to change the name on my passport, so I needed new passport photos. 10 minutes and $ 8 later they were in my hand. Bravo!

I just transferred my prescriptions here from another local pharmacy. I used the drive-​through (love that!) to pick them up, and didn’t realize until I got home that one of the prescriptions was for the wrong medication. I called, very upset, and expected to be blown off. Quite the opposite. Everyone I dealt with was very helpful and apologetic. The pharmacy manager met me when I returned, apologized again, double-​checked to be sure everything was okay, refunded my co-​pay, and gave me a gift card to use at the store.
Sometimes it’s the recovery from a mistake that seals the deal. These guys did good by me. I’ll stay with them.

Switched here from CVS partly because the pharmacy was open an hour later but now they reduced the pharmacy hours just like CVS. Still more convenient than CVS though because of the drive thru.

I am here about once a week for various reasons and the service is what keeps me coming back is Pam, Linette and Genie! (I hate CVS with a passion) I can drop off a prescription and with in 10 minutes it is ready.

I got my card and candy… and I got the hell out…
Parking can be crappy… it is up on a slope

Noticing a trend here in the Unilocal reviews of this Walgreens? A trend that involves screwing up people’s prescriptions? Yes, and it has happened to me as well. Being told my prescription wasn’t ready when I could see it on the shelf, being told that my doctor hadn’t called in a prescription when in fact they HAD and it was just that the pharmacy was out of the medication.
Also, with the repeated failures to offer a pharmacist consultation? Hell, I don’t even think they HAVE an actual pharmacist here.
However, I have had good luck at the photo counter. Orders processed promptly and with pleasant service. You can send your photo order electronically and pick up the photos in as little as an hour. I think they should have the guy who does the photos go back and run the pharmacy.