No wonder this place closed. I ate here once and the patties were unbelievably small and lacked any substantial flavors. The fries were meh. The are so many burger places saturating the marketplace so in order to succeed you’re gonna have to do something to keep the customers coming back. i.e. the patties were smaller than in n out patties and the prices were twice as much so you may have had a nice place but if you don’t follow up with good food you’re not gonna be successful.
Sean H.
Évaluation du lieu : 1 Phoenix, AZ
I wanted to check this place out since it is close to where I work. The first thing I noticed is it was pretty empty which I thought it was odd since it was lunch now I know why. After walking up to the counter I waited for 5 minutes and no one bothered to greet me there was an employee standing there not 5 feet from me and never said a thing. So I left and I won’t bother ever trying that place again. If you can’t provide basic service then I can’t provide my hard earned money.
Naomi D.
Évaluation du lieu : 1 Scottsdale, AZ
I’ve never felt like such a bother being a customer in a business before. We walked in 1 hour before close(which we felt bad about but there were still people coming in after us). The second we parked all the employees were glaring at us and watching our every move. We didn’t feel welcome. There was one other table there. We weren’t even greeted. We live close by and were excited that we could’ve found our regular burger place! It took us a few minutes to look over the menu, but we ordered something quickly because everyone was staring at us. Our order was wrong but we didn’t even want to tell them because we didn’t want confrontation, just ate it to deal. We felt like we were being timed. Felt like we were being stared down because they had to do their job because they were still open. We felt so unwelcome that my boyfriend said to the cashier«hope we aren’t being a bother for coming in 1 hour before close» and he apologized. The cashier just looks at him! Glaring us down some more. Luckily there was ONE nice employee which made us stay. While we were eating they all were glaring at us waiting for us to get out. We didn’t even finish, we felt so unwelcome we left quickly after scarfing down most of the food. We gave the female worker a tip because she deserved it and we felt bad for her! I’ve never felt so unwelcome as a customer in my entire life. We will never return. Never have been treated so rudely and glared at just for being customers! How horrible is that for business? So disappointed. People go out to eat for good food but honestly, being treated good matters just as much. Anyways, the food is just ok. Maybe it would be better if the employees actually didn’t hate you. Kudos to the chick that works hard and has a smile on her face! She deserves a raise!
Chris R.
Évaluation du lieu : 1 Phoenix, AZ
I ate here with the family. Wife and I and 2 kids. Hot dog kids meal 2 all American with bacon Veggie burger Ref onion ring & large onion ring $ 44 To start off, burgers are super tiny. The veggie burger was like a mashed potato consistency plopped on a bun. Onion rings were greasy and mostly breading. Large size was hardly distinguishable from regular size. Young son didn’t even like the hot dog, but main complaint was it was cut in half. Overall not worth the price and we left hungry still.
Jeff M.
Évaluation du lieu : 2 Chandler, AZ
This was a real mixed bag. The young lady behind the register was extremely friendly and helpful. I ordered an All American(double), small onion rings, and a fountain drink. The bill was almost $ 15.00! I took my cup to the pop machine, out of Diet Coke. Luckily there’s two machines so I just moved to the other one. Woops, also no Diet Coke. I asked at the register if they had another machine behind the counter and someone came right out to fix it. When the food arrived my first thought was, I’m sure glad I ordered a double. The second was, those onion rings sure look well done. The burger was on a bun that looked like the discount brand you see at the grocery. The burgers were very thin, kind of crispy around the edges and had a very good flavor. The meat was the highlight and I’d come back for it except for the rest of the experience. After the food was in front of me for a few seconds, I realized the problem with the onion rings wasn’t that they were well done when I got a whiff of old fryer grease. For some stupid reason, I tried one and it tasted of rancid grease. I think these would be above average onion rings otherwise. The young lady from the register came thru the dining room when I was about done asking how things were. I told her about the onion rings and she offered to bring me something else or take them off my bill. I went with the refund. Bottom line: great customer service, great beef patties, my stomach is gurgling from the onion rings. There’s much better options for less money in my opinion.
Arie J.
Évaluation du lieu : 5 Peoria, AZ
Wow, fantastic meal. The burger was super good. You could tell the meat was very good quality. It’s good to see a burger place value the quality of their product so much. This was my first time here so ordered the all American. Looking forward to trying their other option on the menu. Plus the staff was very polite. Try this place out!
Mike D.
Évaluation du lieu : 5 Scottsdale, AZ
Very impressed! Pictures to come next time I’m here. They DO have kids meals! $ 5 for a burger and fries. Both kids and adult are 4oz burgers but u can add more patties if you want. Got the all American with bacon and Swiss. It was really good. Give it a try!
Jeremy P.
Évaluation du lieu : 2 Phoenix, AZ
With the severe glut of slightly-above-mediocre burger places popping up in the last five years, it’s really hard to think of a reason why this place should exist. I was no fan of Indulge Burger, but it’s surprising that they didn’t make it, yet Burgers N Fries is still going in the same location. The burgers? Well, they’re not that great. They’re a little better than a normal fast food burger, but not anywhere near what I would expect for the $ 8 – 9 I paid. The bacon was indistinguishable from what you might find on a Wendy’s double stack(thin and floppy). By the way, that bacon, and pretty much any other topping you might want to add outside of the standard lettuce and tomatoes, will cost you a couple bucks. That adds up *really* quickly. The fries are… well, kinda decent. But kinda decent fries is not enough to establish a raison d’etre. Honestly, I’d rather go to Five Guys. Sadly, Five Guys makes a better burger, and I never leave hungry. I did like that they had custard, if this place were called«Frozen Custard» instead of «Burgers N Fries,» it might be more worthwhile. Unfortunately, I was already at about $ 11 for just a burger and fries, and didn’t want to drop another $ 6 on custard.
Monica W.
Évaluation du lieu : 1 Scottsdale, AZ
First timer, Never Again!!! Tonight was my first time eating here. It is conveniently located by my house, so I decided to pick something up on my way home. My first sign should have been a totally empty restaurant at 6:30pm. Cashier was friendly. I ordered a cheeseburger and the fries/onion rings side to go. I got home and pulled everything out of the bag(that now seemed to be saturated with grease). The fries looked so limp and drenched with grease. The onion rings were also limp and not crispy at all. Like the exact opposite of crispy — mushy and the batter was falling off. At this point I was totally unimpressed. Then I bit into my burger, and the entire inside of my burger was RAWMEAT! I started pulling it apart to make sure it wasn’t just one section, but the entire thing was RAW! And the patty was so thin, it’s like the cook had no idea how long it should have been on the grill?!? I fed the burger patty to my dog and threw the rest in the trash. I seriously could have had a better burger(and fries) at McDonalds, for half the price. I called the to store, spoke to the manager and let her know. She was apologetic and offered to remake my food and deliver it, but I declined. I’m sick to my stomach(literally). Maybe this was a fluke, but I will not be spending my money here ever again. I mean, how do you mess up French fries?!?
Sammy F.
Évaluation du lieu : 5 Scottsdale, AZ
I love the layout of this restaurant. The doors can fully open to allow fresh air in during the cool months or stay closed while still allowing sun through the windows during warm months. As you walk in, the menu presents itself high enough so everyone in line can see. Mirrors reflect the walls in front making the room look even bigger. The burgers are absolutely fabulous! They were cooked perfectly with just the right amount of juice left in them. You can easily take your burger to go and eat in the car. My to go order was completed promptly. Employees are very friendly and always have a smile on their face. They work hard to make sure you get exactly what you want. I would definitely recommend eating here.
Dwayne O.
Évaluation du lieu : 3 Scottsdale, AZ
Came here on a Saturday Evening and there was no one here. Almost thought they were closed. Ordered the Mushroom Burger and Regular French Fries which was pretty good but not very big. Don’t think this place will be around much longer with no business on a Saturday
Rebecca T.
Évaluation du lieu : 5 San Francisco, CA
The burgers are made with grass fed beef and are really tasty. The shakes and other ice cream drinks are made fresh and you have numerous choices for add ins. The burgers are delivered to your table hot and fresh and the employees(especially Carla) are very friendly and considerate. There is also a «big a**» fan in the dining room which creates a nice breeze especially during Arizona summers.
Steph L.
Évaluation du lieu : 3 Scottsdale, AZ
Stopped by for dinner on a quiet Sunday around 6pm. It was really empty– maybe 3 or 4 other small groups in there at the same time. The menu is small-ish but simple. I got the mushroom and Swiss burger and my hubs just tried the classic with avocado added. It’s counter service and they bring your item to you when you grab a seat. I liked that it was quiet, we watched a bit of the NBA finals on the tv there while we waited about 10 minutes for our burgers and fries. I’m going to agree what many other reviewers have said– the food portions are a little on the small side. I don’t eat a ton at once– so the burger was adequate for me. I had to have a little faith that it would fill me up though; based on looks alone, I would say it was a much smaller burger than most«gourmet» burger places. At around 8.50/burger, you might expect a little more. The burgers were tasty– both of us agreed that the food was pretty good. They tout organic grass fed meat, which is always nice to know– although sometimes can be overused buzzwords. The fries were so/so– just average. They were better than typical fast food joints but nothing differentiated them to make them stand out. 2 burgers, 1 regular fry, and 1 soft drink ran us just under 20 bucks. 19 something… Although I don’t like writing reviews after just one visit, I doubt I would return here in the near future. The value just isn’t there– and there are other burger joints I would rather frequent for a similar price.
Sia B.
Évaluation du lieu : 5 Tempe, AZ
This place is very clean and the food is to die for. I had the mushroom burger and added avocado and egg. It was so good. It’s not a huge burger but I felt satisfied(not I’ll) after I had eaten it. The staff were extremely friendly and made the experience enjoyable. I did go at an off time(almost 3pm) so there was no wait which was nice. Extremely impressed for my first visit! Will def come back. :)
Anthony Z.
Évaluation du lieu : 2 Scottsdale, AZ
IT’s 6pm amd the place is empty. Save yourself some time and money and visit the few other burger joints in the area. The burgers here are super small and the fries a little over done and dont have any flavor. Just not worth the money at all… Huge disappointment
Casey A.
Évaluation du lieu : 5 Glendale, AZ
By far one of the best burgers in the area! I love that fact that Burger N Fries is all about natural food!!! The prices are insanely low for the quality. The Mushroom Swiss is my absolute favorite burger and I can never decide between the Onion Rings and the French Friends because they are both divine! The burgers aren’t ginormous but are extremely filling. The side portions are very large and can easily be split between 2 people. Seating is abundant and the outside patio is perfect in the cooler months. Burger N Fries is 5 stars all around in my book!
John G.
Évaluation du lieu : 2 Scottsdale, AZ
Burger was cooked way on the far side of well done. Bun and toppings were fresh and tasty, but didn’t overcome the burnt meat taste. Cajun fries were way too salty — tasty for the first 6 or 8 fries, then overpowering. The chair I sat in was made from ‘111 recycled Coke bottles’ — that’s great — don’t burn the meat.
Josh G.
Évaluation du lieu : 5 Scottsdale, AZ
Absolutely amazing! Stopped by this past weekend, and received the most incredible customer service from the girl that was working there. Found that the menu had everything we wanted and the employee that helped us brought our food out and even engaged in conversation about her favorite sauces and menu favorites. The food was incredible. Tasted fresh and delicious! I love my burgers and this business is top notch! Highly recommend this restaurant for food or just to hang out in the cool, open and breezy atmosphere they provide!
Jim K.
Évaluation du lieu : 4 Scottsdale, AZ
Like other reviewer we miss Indulge. When we arrive everyone was very nice and helpful and kept checking in on us. The music wss family oriented and pleasant in the background. The menu with glass background was hard to read and took some time. th mirror background and bright lights. We ordered American Burger and mushroom burger. I was amazed within 4 minutes from ordering it was at our table. See pictures. They were smaller than I expected and tasted a little charcoal around the edges but overall for $ 5 Angus burger, good deal. I will pass on the onion rings, probably just me but they did not have a lot of flavor. Now the Keylime Custard was so yummy and would give 5 stars and will be back for desert for sure.
Kevin G.
Évaluation du lieu : 5 Paradise Valley, AZ
Ok, you might think that 5 out of 5 stars is over the top, but in this case it is merited. To me, Burger N Fries combines a clean, family oriented atmosphere with friendly staff and great food at a good price. There are no misses, so 5 out of 5! Some details… The concept of grass feed beef was an immediate draw and the flavor of the meat is fantastic. To me, the meat makes all the difference. The bacon used on the Big Big tastes great too and the vegetables on the burger are always fresh. A great bang for the buck! The staff is friendly and not only delivers your order quickly, but they are there to help out with anything else you might need. The beer selection is good, with nice craft beers on tap and in bottles. I’ve had two sides, french fries and onion rings, and both were generous servings and both tasted great. I’m not a big onion ring fan, but for some reason I really like their rings, especially dipped in some of their hamburger sauce.(Which I always get an extra side of because it tastes great!) Burger n Fries quickly became a favorite food stop for my boys and I. The food is consistently prepared well and tasty! I highly recommend you stop by for a bite!