Denny’s

Came in today around 11am with a buddy. Fairly busy, Sunday morning after church. Waited about 10 minutes, no big deal. Was seated and waited for 10 or so minutes until the man who seated us asked if we had been taken care of. He ended up bringing us water and taking our order. Nobody else came to our table. We sat and waited and waited… Left at 12:30 without being checked on again. I get being a little bit busy, but a little bit of customer service goes a long ways.
Cody

Dear Manager hire more cooks wow one hour wait. One star for coffee refill and water…

Terrible to-​go service!!! Two times in a row, my order has been completely wrong. The first time I was missing an entire sandwich and a side of fries. This time I go in today and get home to find out the terrible service continues as my sandwich was completely wrong and I was missing pancakes and sausage for the other meal. You would figure that someone would actually make sure all of a customers food was included as I am paying for an entire order, not just the few items they decide to fit in the bag. Word of advice is to actually start verifying orders. I didn’t realize that is my responsibility but apparently is as no one at this does so. I am not one to write bad reviews but feel the need is there so maybe this location will fix things. I will not be doing business with this location again!

THE WORST SERVICE!!! I called in my to go order, they said 20m… I wait 25m and I go in and they still hadn’t put my order in!!! And I had to be at work!!! And then they had the nerve to make me pay for a drink that I originally placed!!! WTF dennys!!! Get your shhh together!!! Horrible customer service!!! At least give me my drink for free after you ‘forgot’ to put in my order!!!

I was fairly certain that I had written a review in the past. I just cannot understand how even after remodeling that this Denny’s could still be so dead yet the customer service and the staff be so darn slow. I swear to you at any given time we can go in and there MAY be three other couples or tables but yet it is so slow to get even a beverage let alone our breakfast or lunch. Until Vernon came along. The last few times that we’ve been in he has been our server. He’s very friendly is very efficient and no matter how slow or busy the restaurant appears to be, it always seems like we are getting our food and beverages right on time without having to look around aimlessly

What A HORRIBLE Experience. Arrived approximately 410am was seated. 6 of us total. (We normally go to the Scottsdale road location after work but was to busy so attempted another location) Restaurant is filthy with multiple tables dirty and only 5 tables with customers in the building. Sat for 10 minutes no drink order taken then finally approached and explain to her how bill will be split and we order. Takes at least 15 minutes to get 4 waters, 1 ice tea, 1 coke 1 hot chocolate. Another 30 minutes pass food finally arrives. Food is half ass done. Skillet barely had any food on it and no flavor, eggs supposed to be sunny side up and came out pretty much hard boiled. Burger had little to no frys. requested more fry’s we never received. No refills we’re ever given. Both servers could of cared less if we were in the building. Had to go track down the server to get our bill. Then explain to her again how it’s split.
Never will we return again! I’ve been in the food/​bar industry for 5 years I was amazed by how shitty experience was. Like it’s a skill to suck that bad

My friend I recently went here to eat. While eating we look out the window and notice a rat climbing on the wall. When attention was brought the manner the staff became to crowd the window in amusement and excitement. I understand it was outside but shouldn’t we be more concerned with the fact your food establishment has a rat then how cute it is. One employee tried to alert a manager about the manner but we never saw one come to take care of it. If you ask me it was unprofessional and unsanitary. I will not be eating at this location again.

If you like burn food and pepper packages with minimal pepper in it. This is the place for you.

First I got there at 8:10 and put an order in to go right away. With nobody in the restaurant and 45 min and cold food later I finally left… never going back

Excellent service and the food was to our table in no time. Breakfast is the best! The omelette is the best with all the vegetables. Nice place to eat if just passing through.

Sat down here for a cup of coffee one morning at the bar. Had some good conversation with the waiting staff. Watched some T.V. and did some reading. Very clean on the inside and out. The morning staff was friendly even to my grumpy morning self. I was left at about 9:30 on a Saturday and that’s about the time the crowd started coming in. I would go back here, it’s a nice place to enjoy their coffee.

Great for the kiddos. Have excellent service. Tiffany is the best waitress. She is so good to us every time we come.

It has been 2 years since I came back to this place. I usually come here just for my free birthday meal. It’s not a fancy place, but I just came to hang out with my friends. Tonight’s server was great, she’s very attentive and very helpful. I would definitely come back here again soon.

This Denny’s is in a great location it’s right next to them Frisby park and it was recently remodeled so it’s very nice inside there’s lots of’s seats and it’s actually pretty quiet. I would’ve given five stars but the waiter at this restaurants seem to be very distracted or was too busy or had too many customers but other than that this restaurant location and the atmosphere is a great Denny’s

Terrible customer service, we ordered food to go, and after specifically asking if one particular item was in the bag and be assured that it was by the server, it definitely was not. When we called to ask about having the money for said item refunded to our card, we were told that we could come get it, but they will not refund our money. Seriously who has time to drive back and forth due to their mistake? And to add insult to injury, when we opened up «Caesar salad» that we had ordered vegetarian specifically, it had bacon on it, and the lettuce was half brown. I will never go to this Denny’s again. Well at least we know which Denny’s in the crappy Denny’s in south scottsdale now.

I like this Dennys but depends on who the waiter/​ress is… we have Antonette as our server and though she was the only one serving she Rocks… great service great food… big tip coming her way.

The food is ok. Definitely not worth the wait though. We sat here for nearly an hour while the restaurant emptied out, being told that the manager said no one could be seated yet.

I don’t like Denny’s at all.
If I wanna get the type of food Denny’s serves I’d rather go to some other diner or sports bar type place. I’ve always found the food here to be overcooked & served lukewarm as if it has been sitting around awhile and just reheated a bit as food is ordered. I mean this for all Denny’s, not just this one.
That being said this location was recently renovated (and close by to where I live), and the inside is actually quite nice (I think they also have a patio). The couple times I’ve been here since the renovation the service has been good (the restaurant also wasn’t crowded either time).
Still not a fan of the food here, but since it’s by my house I don’t mind coming in for a cheap Grand Slam breakfast every now and then. I also believe this location now has liquor license since the renovation (at least that’s what a waitress had mentioned to me), so there’s that…

This location used to suck because it was disgustingly out of date and smelly. Now it’s supa fancy… like, the fanciest dang Denny’s I’ve evah seen ya’ll! But seriously. They’ve revamped and it’s brand spankin new floors, tables, chairs, etc. I’m not saying the food taste like a 5 star restaurant but it’s helluva upgrade from what it was. So, if you’re looking for a late night spot… God knows we don’t have a white castle or that’s where you SHOULD be. So, in the meantime… go to Denny’s on McDowell.

Great place for breakfast. Modern and comfortable inside. It has free wifi. Easy menu selections for building your own tasty and healthy breakfast. Prices are very reasonable. The staff is friendly and courteous. I love the relaxed atmosphere.