Dunkin’ Donuts

Worst service ever. No greeting at the door the servers were talking awhile before they took my order. Plus there was NOBODY in the store. They have three people behind the counter! Plus the dude didn’t even know how to work the computer.

Waited 10 minutes for a starter wrap. No eye contact. No «sorry for the wait». No hair nets. No hand washing or food service gloves. The all female staff moved with the speed and friendliness of a state sponsored drug rehab class.
Gave this place another shot this morning. Different crew, same result. At 6:30AM, a busy time for a donut shop one would imagine, they had three employees behind the counter looking for ways to avoid eye contact with customers, one register open, and a line 4 deep. Last chance for these guys.

Great place to have some fresh and delicious donuts. Their donuts are high quality made and the services are fast. Highly recommended!!!

I love eating donut and this place have a fresh and high quality donuts. I would recommend this place to anyone. Thumps up!!!

Awesome staff and better pricing then most places. Did my homework after going to the vape shop next door

It’s my morning spot everyday! It has its busy times but they work through the lines pretty quick!

I love dunkin’ donuts, but I was disappointed in this location that I came in last Tuesday. It was 8am, line was out the door and they only had two people working. The doughnuts were great, but my coffee wasn’t. Tasted watered down, no flavor and just tasted like straight sugar. Definitely disappointed.

After spending the last 20 years in New England, it’s nice to go to Dunkin for a coffee and donut fix. This location is very well managed and the staff is friendly and efficient. The remember our orders and the coffee is always fresh. With franchises, it’s really all about the management and staff and this place gets it right. Give them a try! Here’s to another 65 years of DD… don’t think I’ll be around for the celebration so have donut for me… LOL!

I stopped in for a quick iced coffee. The staff was courteous, friendly, and prompt. My coffee order was completed in less than a couple minutes and I was on my way. The barrage was very tasty however there was an accumulation of sugar at the bottom of the cup that would not dissolve into the drink. I would come back by this location when I’m in the area.

I’ve been coming to this location for over a year and the service is hit or miss any time of the day. But I noticed things have changed since I guess management has. I used to come almost everyday since the small iced lattes once upon a time were 99¢! Since they stopped the promotion my frequency coming here was less than twice a month to lately stopping at Starbucks instead because their food and coffee tastes better –personal preference.
When I did come to this location in the past there was a lady that worked here that was always nasty to me when I ordered. One time when she made my coffee and I didn’t like the taste she got really defensive about it and was flat out rude most of the time –to the point I would dread stopping here so I would go to the one on Scottsdale Road instead. She must have gotten too many complaints I haven’t seen her in awhile. After that there were afternoons when I would stop in and nobody would be in the front so I would have to yell to get someone’s attention and it seemed like they kinda knew what they were doing but more lackadaisical if anything.
So this morning wanting to get my java fix and free coffee coupon in hand –the place was a buzz with older folks –mostly regulars it seems. The whole crew yelled goodbye at an older gentleman when he was leaving. The service was fast but I only got a hot coffee –it was ok.
The inside seating area only hosts a few tables but there is a patio that has a few more tables to hang out at.
The sesame seed bagels with cream cheese –perfection! if they don’t run out in the afternoon. I like most of their donuts and the blueberry muffins –they are usually tasty if you’re into those sorts of treats.
I’m not completely turned off to this location but I just don’t need to come here all the time like the old days especially since that sweet promo is over now.

Wish I could give this place 0 stars! HARD as rocks donuts at 4:30 pm, they claim they make donuts in the morning and again at midday, I say thats a lie!

Horrible Customer Service! No smiles, no personality, they called me «You» the entire time I was there. Very Bad

Many changes since the manager change. Not all the new people up to speed. Hope it gets better

BoSa is better.
I do like those preservatives pretending to be hash browns though. They’re pretty solid.

Way better coffee than Starbucks. This is our Sunday stop every week. The doughnuts taste the same as they did when I was a child. Still love the Boston Cream YUM! They also have great bagels.

There are some things you miss out on growing up in a California city. Dunkin Donuts is apparently one of them. Though I’ve had their coffee in various East Coast cities and in airports, I’d never had the full donut experience until recently in Scottsdale.
I had butterflies in my stomach as I walked into the small, brightly lit store. With so many varieties of donuts, pastries, and coffee beverages, how would I know what to choose? It didn’t help that the line moved super fast so before I knew it was I was stuttering confusing things to the cashier. She was super patient as I took forever choosing my donuts. I didn’t realize that they ‘dressed’ your coffee for you, and as I was ordering coffee for a big group, I was super freaked out and panicked. Luckily, she held my hand through the process and though I didn’t quite get everything right in my order, she did her best to help me make it through.
When I finally got my hands on some of these donuts, I was very pleased. It’s the classic donut that you don’t find at the fancy bakeries that are doing gourmet donuts these days. These are basic, familiar donuts (not even fancy enough to be spelled ‘doughnut’), in varieties like sprinkle, jelly, and cruller (my fave).
Wow, I never thought I’d be going on and on like this about a Dunkin Donuts, but all I can say is I’m grateful and sad at the same time that I don’t have one anywhere near me in LA. If I did, I might be a lot happier and a lot fatter right now!

It goes without saying, Dunkin’ Donuts is pretty damn good. This one in Scottsdale is pretty awesome. I don’t know about you, but I’m definitely not above ignoring national chains like DD in Unilocal reviews.
Coming from Southern California, we’re not getting any in my home region until 2015. That’s two years too long, and so Las Vegas, Nevada and the Phoenix, Arizona metros are the closest places to get my fix in the interim.
This location is close to the home of my college roommate, and, while visiting him a few weeks ago, this particular DD would be where you can find me most mornings, getting a donuts and loading up on caffeine. I would make it a point to get up early before anyone in the house was awake and walk on over (one of the few instances of getting any real physical activity while visiting and a vain attempt to offset the donut I would be consuming).
It’s that good. It literally got me out of bed early while on vacation.
Scottsdale is a pretty affluent community, and so it’s only appropriate that their local DD is pretty nice. Their charity donation boxes were full of dollar bills (the first time I’ve seen such a full donation box!) as well.
Though located in a nondescript strip mall, the store itself is well kept and still feels new. The inside is large enough and employees here are friendly.
During my week-​long visit, there were a few snowbirds visiting from the East Coast each morning (which you were able to determine by their accents and the license plates of cars outside). Obviously, DD brought back memories of the northeast for them as well.
The quality of the donuts here were consistently fresh and well-​stocked. I usually go for an old fashioned chocolate donut or a chocolate sprinkle donut to go with my raspberry coffee (creamed and sugared, naturally).
The Scottsdale location participates in all the promos (including the trivia scratchers game on medium and large coffees, whereby you can win more free stuff like another donut or another coffee). If you plan on visiting regularly, you can download the app or take their online surveys on the receipt, many of which I was able to complete while still in the store and write down for a future visit.
This place also had more variety of flavors for their Munchkins (at least compared to the other one I frequent in Las Vegas whenever I’m there). By request from members of my traveling party, I got an assortment for take-​out during one of my visits. It was then that I noticed that they had more than just powdered sugar and chocolate to pick from (they also had cinnamon and a seasonal flavor I couldn’t quite remember… but it was four total choices).
Man, DD needs to hurry the hell up and open one in my hometown already! With the rising costs of plane tickets to Phoenix, this habit is becoming increasingly unsustainable.

I will go out of my way to go to this DD location! My only gripe is the lack of a drive-​thru, but I rarely wait more than a minute or two in line inside the store. The employees are very friendly, a few of whom recognize and know me by name.
They don’t run out of caramel flavoring twice in one week, or «accidentally» serve me iced tea instead of iced coffee, unlike another location. *cough cough* Scottsdale & McKellips.
P. S. 99 cent iced coffees and iced teas from 3 – 6 pm :)

Got my DD fix twice this weekend. This store was really nice. I went to a rinky dink one on Friday and this one was the like the Taj Mahal compared to the other one in Tempe.
Got the wife and I some coffees and a couple of donuts. My wife doesn’t usually drink coffee but she liked it! I’m the same way… I can care less about coffee but when its Dunkin Donuts coffee, I’m in! I don’t know what it is, but its always the perfect temperature to drink (not too hot) and they use the perfect amount of cream and sugar. It just works!
I also tried out their new Oreo donut. It was a winner! White cream filled donut with white frosting and oreo cookie pieces crumbled on top. It was an amazing donut and by far my favorite donut I have had from Dunkin Donuts. I just wish these were widespread all over the great state of California (Only 2 at Camp Pendleton). They would make a killing $$$$$.

I go here for coffee, never had a donut from this location. They do amuse me because I take a couple minutes to fill out the surveys on the receipt for a free donut. If you don’t want a donut it’s good for $ 1 off. I found that out at another @DunkinDonuts .
Except at this one, whenever I order my large hot or iced coffee and give them the coupon it comes out at .29 cents. Cool.
Otherwise, this DD is not well run judging from the 6 – 7 times I’ve been in. There is usually a harried middle aged guy running around trying to speed things up and causing confusion among the several young women that also work there and move at a leisurely pace. It’s kind of amusing except that the drinks get screwed up with regularly.