Firehouse Subs

Ryan and Scott took care of me totally with a remake on a delish Sicilian that ended up with Mayo which I don’t eat. No questions, handed over a new one on time just perfect with a smile. Always a great product and a «hello» when you come in! Nice!

I work nearby, so I go there for lunch often. The sandwiches are good, and consistent quality. Sometimes it does seem to take a long time to get your sandwich, but its is an good overall experience.

After hearing so much about Firehouse Subs, I knew I had to give it a try. I invited a friend of mine to join me for lunch and she confirmed that she, too, had heard only great things about it.
Now, I’m a huge fan of a good sub sandwich. It takes a lot for me to get tired of eating sandwiches. I was raised on delicious Jersey subs, so it’s basically a part of who I am.
To keep an unexceptional story short, both myself and my friend were sadly disappointed by the Firehouse Sub experience. The food was not nearly as good as we had come to hope based on what everyone was saying.
I ordered the Cheese Steak Combo (medium) and my friend ordered the Engineer sandwich (also medium). We split the chips and drink included with the combo, but our total still came to just shy of $ 30 before tip.
It’s not that the food was bad. It’s just that, with truly outstanding options like Capriotti’s and Which Wich so close by, you leave Firehouse Subs with the sense that just paid a little too much for a characterless, undersized sandwich.
You get way more food for your money at Capriotti’s and Which Wich. You also get better tasting food, in my opinion. Ambiance is comparable between the three. Service at Firehouse Subs was just-​ok (whereas service at Capriotti’s is outstanding).
Again — there was nothing WRONG with Firehouse Subs. I just don’t think I prefer them when other, subjectively «better», options are so close by. I probably won’t bother returning, but neither would I turn anyone away.

I like the sandwiches and custom coke machine. The setup inside is backwards, after you get your food watch how many people are really confused about where you are supposed to order. The menu is over the ‘end of the line’ area and first time I was here i stood here waiting to put in an order and no one said one word to me. Finally, i noticed ‘order’ was way at the other end away from the door — just odd. Also, when you get to the ‘order’ area, it is now hard to see the menu.
Otherwise, the place is nice and clean, sometimes they seem disorganized in back. Like it took around 10 minutes to get my order when there was no one else in there???
I don’t like that they ask for a donation for firefighters when you order — it is getting old that so many businesses do this now. I’m patronizing your establishment, don’t run me off asking for donations.

Great sandwiches! I was extremely pleased with my 9″ Italian hot sandwich w/​a bag of potato chips and a medium soda, not bad for $ 9.00.
The bread was soft and the provolone cheese that was melted on top of the Swiss ham and salami was great.
I would definitely go back and try another one of there made to order deliciousness!

I love a good sandwich… Firehouse doesn’t dissapoint!
The wife and I were very pleased with their selection and the quality. I just finished my meatball sandwich and can honestly say, it’s the best I’ve ever had.

This is my first time here and one of the employees helped me out with my otder and answered all my questions. I ordered the turkey bacon ranch and it was hot and delicious. Good quality meats. I like it way better than subway. Employees are very courteous and helpful.

You have got to try this place. Every sandwich looks delicious. However I have the light version of the hook and ladder for under 500 cal and it was extremely flavorful, toasted, and all-​around extremely yummy. I’ve been eating there once a week I love it!!!

I am a big fan. You walk in and are greeted by a chorus of «Welcome to Firehouse». If it is your first time there, they will take the time to explain the menu to you. I have become addicted to their Italian grilled chicken chopped salad. It has chicken and salami as the proteins. The salad ingredients are chopped and always fresh. It is on their low calorie menu and is substantial and filling. I recommend it highly. I knew I had to expand my horizons so I ordered the Captain Sorenson datil pepper sandwich. It has a grilled white meat chicken breast and is covered in a spicy but not overpowering datil pepper sauce. It is amazingly tasty. It is also on the lower calorie menu and comes in at under 500 calories. I have been back repeatedly and will continue to return. Good prices, good food and good customer service. A great combination.

Amazing service. Everyone is always so friendly here. They bring the good to you. They say goodbye and hello every time. The food is excellent everytime as well.

This is the best experience I’ve ever had at a restaurant! If I could give 10 stars I would! We came in for dinner and not only did Tim go above and beyond to provide excellent customer service but our meatball subs were delicious! I created a Unilocal account just to give this review, I was so impressed with the customer service! Thank you so much Tim for making this such a great experience for us!

What can I say? Somehow the Firehouse brainiacs have reinvented the sandwich! My favorite the beef and cheddar brisket (large of course) is a sweet symphony of flavor with a hint of spice at the end. Bottom line is that you can’t go wrong with Firehouse because what they have done better than their competitors is the use of quality meats and customer service. I’m not gonna lie I eat at Subway but only because Firehouse doesn’t have the same number of locations and at one time I was a faithful customer at Quiznos until the switched their meat supplier (ruined my fav sandwich). All in all the food is great and so is the customer service which makes it easier to lay down my hard earned cash for a great lunch experience. One more thing, always go large! You’ll be angry at yourself if you settle for a smaller sandwich.

Firehouse is a new hot sub concept where they steam heat their meats and stuff. I’ve had a few subs from this place and they’ve all been great. In a strange way the steaming makes the meat taste kind of fluffy, not soggy or wet, but light and fluffy compared to other meats. I think you have to try it for yourself.
I’m kind of on the fence about the round up for firemen thing. It’s a great business model because it leads to tax write offs that their customers pay for. It also makes it so that the employees cannot collect a tip. But it’s for a good cause so there’s that too.
Overall I definitely recommend this place and will be a repeat customer.

OMG the subs here are amazing! I got the brisket with cheddar, bbq and mayo it was absolutely delicious. Brisket was cooked perfectly, bread was nice and soft. Medium sub is pretty decent 8″. The meat is a perfect serving so you’re not just eating bread. Place is super clean and staff is friendly. Also reasonably priced.

Welcome to Firehouse!
I hate to admit it but I like Subway, I go there often during lunch but when the boss is paying, you go where he wants. So a couple months ago he suggested we stop here for lunch. Ehhhh, I don’t really like trying new foods. Besides hiring me, this was the best decision he has ever had!
I ordered the Capt. Sorensen’s Datil Pepper Grilled Chicken and fell instantly in love. They claim it’s under 500 calories but I think that’s a lie, it takes way tooooo good.
I’ve been here more than subway in the past few months and I’m happy to say, I love this place. I also love that you have Mellow Yellow, no one ever has that anymore.
I can’t comment on any other sandwich since I refuse to try anything different. I crave this sandwich.

«Welcome to Firehouse!» says every employee in the ENTIRE BUILDING! Geez Louise… I hope this isn’t the new «corporate smile». I get it. It’s better than being treated like garbage… but wow owners, do you really have to hold the gun to your employees’ heads to say that?
Anyway, things I really love about this place — great subs and all the hot sauce options you can dream of. They didn’t have the Pickapeppa sauce when I last showed up, but I dealt with it and decided to try one of their brand sauces… wow. They should just put that in every single sandwich it’s so good.
I love the Freestyle Coke machines.
I think the sandwiches are too expensive for what they are. The subs are good, but if I’m throwing down more money because they provide this amazing «customer service» of everyone inauthentically shouting «Welcome To Firehouse», I’m not interested. I came here with a coupon for this place. If you’re charging that kind of money for a subs, make them a little bigger and be liberal with your sandwich ingredients.
I am giving this place a 4 star rating – it get’s a 3.76 rating in my book, but I’ll just do what the cashier usually asks me to do… even it out to donate to a good cause. I usually say «no», but I like that they try to give back to the community.

I love this firehouse! Friendly staff and delicious food! Very clean too. I got the turkey bacon ranch sub… sooo good! Make sure to try some of their house sauce with your sub! Delish!

A three star rating per Unilocal means A-​OK. I think that fits for this restaurant. I think all of the employees are polite AND helpful. They are always willing to help out the newbies coming into the shop. The sandwiches are okay, but nothing which will blow you away. The only exception would be the Beef and Cheddar, which is really good. I dig the two soda machines that they have so you’re never waiting to fill up. They have those new machines where you use the touchscreens to pick your drink.
One source of aggravation for me as a customer is that businesses are always asking the customer to donate something. In this case, they ask the customer if they want to round up their purchases. I really just want to buy lunch and move on. Let me decide how I want to spend my Charity budget on my own terms.

We came here for dinner tonight and enjoyed the «Firehouse» experience.
It’s kind of hard to describe or appreciate the exuberance of the employees as you come in and hear, all of them say in unison: «WELCOME TO FIREHOUSE SUBS!!!» LOL
It’s overwhelming, but a nice touch and all the employees are extra friendly. As for the food, it’s very good and makes you want to come back for more.
We had the medium Meatball for $ 5.99 and the large Italian for $ 8.19. We made the Italian a Combo for $ 2.49 more. Though admittedly, $ 18.00 might be pricey for two, but we enjoyed ourselves and the bread IS very tasty.
One note before ordering, read carefully what condiments they put on their subs. They tend to add Mayo, Mustard, or both, to sandwiches you wouldn’t expect. Pastrami & Corn Beef, or the Italian for example. LOL
So Three Stars «A-​Okay» and yes, we ‘ll be back.

First time at any Firehouse Subs. They steam the meat to keep it super fresh and moist. Very good job and we’ll be coming back.