I love Firehouse Subs, and I was so excited to learn that a location was opening near my home. This location is NOT your typical Firehouse Subs. The wait time is unacceptable, the staff have no sense of urgency, and they cannot seem to get an order right. This location needs to take the lead of its sister locations and have a manager on the floor full time. In addition, if you get someone’s order wrong and they are forced to drive back to the restaurant, the least you can do is offer a complimentary cookie or bag of chips, maybe an apology for the error?
Jim R.
Évaluation du lieu : 4 Minneapolis, MN
Another chain sub sandwich restaurant. Firehouse is sort of like pot belly in that you can get a choice of a bunch of hot sandwiches but they have a fire station theme going. We stopped by on a Friday for a late lunch, around 1 pm. We decided to split a 12″ Italian sub. It seemed to take far longer than the typical sub place but once we got the food we were very pleased with the results. Unlike some of the other sub chains, this one was very generous with the meat. Also their bread was nice and light and the sauces were tasty. My wife and I had plenty to eat and the price was good — around $ 13 — which included chips and a lark soda as well. I’m not usually a fan of the chains, but this place was pretty good.
T V.
Évaluation du lieu : 5 Scottsdale, AZ
Ordered the Malibu sandwich(turkey, avacado, bacon, spinach, tomato and a yummy honey mustard dressing). It was FABULOUS, my hubby had the Sicilian, and his too was delicious. We aren’t big fast foodies, and have never written a review for a fast food place… but wow, we had two delicious sandwiches. No scrimping on any ingredients and all were fresh. We were very impressed. I’ve had lunches not nearly as tasty for triple the price. So glad they are here in the neighborhood, it’s a great to grab a lunch that is yummy and affordable.
Kishia B.
Évaluation du lieu : 5 Phoenix, AZ
So I read the 2 reviews before coming here and figured it was going to be a slooow lunch. I got here, was greeted right when I walked in and the cashier girl was super friendly and bubbly. I ordered the meatball sub combo and it took less than 5 minutes for them to bring it to me. It was hot, fresh and tasted great! It’s close to my job and I will definitely be back!
Lauren D.
Évaluation du lieu : 1 Phoenix, AZ
Overpriced for small portions. service was uniquely horrendous, i.e. server saying«my b» when messing up a name, and overall rudeness. it would be hard to imagine worse service, as well as the delivery time of snail. they could not have taken any slower. will not be coming back, which is a shame because it’s so close to home.
A B.
Évaluation du lieu : 3 Scottsdale, AZ
Excellent food and friendly, welcoming service. However, their delivery speed is very slow. I have been to this location twice to order a medium turkey sub on white bread and it took over 10 minutes to get my order despite the restaurant not being very busy. I understand the restaurant just opened on December 7 and that they might still be working on training and kinks. However, I do hope that the delivery speed improves and I can change my review… otherwise I simply will not be a frequent customer. Kudos on the quality of the sub itself though.