JP Pancake

This restaurant sucks!!! The service is the worst I have ever seen. The food is nothing to talk about. The dining room is filthy, I actually went back out to my car to get a placemat for my daughter, since the table was so sticky. My daughter’s milk didn’t come out till after the food was there. Don’t even bother with this place, not worth the wait or the calories. Ihop is wayyyyyyyy better!

This place seems like it would be nice, but quality is awful. Although the food is somewhat decent, portions are small, food came out cold, and waiter was not polite (I think he was the owner as well).
It is not the best place for breakfast… Pretty mediocre.
Setting is very small, but clean.

This place is CLOSED on Sunday October 20. The phone number (both on Unilocal and in the door) isn’t working and the inside looks empty.

Food– always fresh and delicious.
Service– friendly and relatively fast, but 1 server on a Sunday morning (?!), yikes.
Price– a little pricey for breakfast fare, but not crazy.
Overall– a small hole in the wall breakfast joint w/​some decadent pancakes/​waffles/​frenchtoast, that’s worth trying.

Food was really good. Oven baked pancake was crazy good. Atmosphere was a little odd as it was uncomfortably quiet… no music made it very easy to hear everyone’s conversation as tables are so close together

Baked pancakes were worth the 20 min wait. Atmosphere and service were stellar.

Arrived there at Noon last week. The place was closed even though their sign says they are open until 1:00 PM.
They also had a sign on door stating they were no longer taking Entertainment Coupons.
The last time I was there they charged extra for «real» Maple syrup. They were also out of waffle batter. Bacon was NOT crisp and well drained as requested.
Very disappointing. If you aren’t very particular you might find it OK.
I will not be returning!
Too many other places with better attitude, service and quality of food etc.

THIS PLACE IS HORRIBLE!!! Do not go!!! We had a GROUPON too like so many other reviewers.
1^st reason not to go: Sign that said certain items on the menu could not be ordered when using a GROUPON.
2^nd reason not to go: Sign that said they will automatically add an 18% tip when you use a GROUPON. That way they can give you the worst service imaginable with no consequences because they know they automatically get a good tip regardless.
3^rd Reason not to go: Sign hat says they no longer accept Entertainment Book Coupons. I would be really ticked off had I driven all the way there to use one of those coupons only to arrive and be told they are no good.
4^th reason not to go: Sign that says you will be charged $ 1.00 extra if you use an AMEX. What the heck? Seriously???
5^th reason not to go: Server’s appearance was not professional. She had to be in her late 40s and had pigtails, a headband that looked like it came straight from the 80s, etc. She looked like a little girl. Weird.
If those reasons aren’t enough, the store hours are peeling off the window & apparently aren’t accurate anyway because they said they closed @ 2pm. My friend and I arrived at 11:30am for our breakfast & we were totally RUSHED out of there. The waitress blatantly expressed her displeasure when I ordered a refill of Diet Coke — so much so that it prompted my friend to ask, «Are you getting ready to close or something?» The waitress said yes & that they were usually open until 1pm (Remember, the window’s hours said 2pm), but that today they were closing @ noon because they had a piece of kitchen equipment out of order, & they had someone coming to fix it. It would have been nice of her to mention we’d only be given a ½ hr to scarf down our food before we sat down to eat. I was SO ANGRY!
I think she was lying about the repair person too because before I even got my newborn baby buckled into his car seat, the waitress turned out all the lights, locked the front door of the restaurant, and all but ran to her car. She sped off. If there really was a repair man, wouldn’t she need to let him in, wouldn’t he need light, etc??? I’m convinced she just wanted to leave early.
In conclusion, I very rarely wish ill on a family owned business as my husband and I have a small business ourselves, but I honestly hope the next time I drive by, this place will have gone out of business to save the remainder of the Phoenix Metro population from having a torturous breakfast experience.
I can’t say the food was great either. After all, I was forced to eat so quickly, I had no time to evaluate its taste.

Worst breakfast I have ever had!!!
40 minute wait to take our order. Then the bacon was undercooked, my scrambled eggs were fried eggs they chopped up, and the Belgian waffle was a thin little waffle I could have made better at home. The syrup was super sticky sweet, too. I could not eat most of my meal. I was home not 5 minutes before I got violently sick. I’m calling the health department on the morning.

We went to JP’s for breakfast with a Groupon and were shocked to find out that not only could we not use the Groupon to get burritos or omelets, but there would be an 18% gratuity added to the bill. I don’t mind that places have restrictions but the management should make sure then they are listed, and i don’t mean just on a sign at the establishment. Now about the food, it was OK and i don’t just mean for the price. As for the price, it is priced for the area not for the quality. As for the staff, they were OK but could benefit from watching some episodes of Restaurant Impossible for some tips. If you are in the mood for a place that is just average and don’t have to travel far to get there, then don’t hesitate to stop by this place.

service was very slow and it wasn’t that busy. I had an omelette it was ok but the single piece of toast was dry and over toasted, my friend had pancakes and loved them.
Groupon made it better

12÷03÷12
Hmm… I could’ve sworn I had written a review of this place before. At the very least, I uploaded a few pics of our breakfast here many months ago. Took my Mom to try the oven-​baked pancakes once. Do yourself a favor and pass on these! Guess the review AND photos were taken down. (Let’s see how long this NEW review sticks before it’s taken down, too.)
Cousin texted me yesterday and asked if I’d join her for breakfast at JP Pancake today, and I texted her back guessing that it was too late to warn her not to buy the Groupon… Yes, it was. I thought it would be a good opportunity to see if JP had improved on its service and food prep. As you can see, it hasn’t…
We arrived around 7:35 am to see a deserted parking lot with the exception of one car parked in front of JPP. It looked like we were the only souls there, besides our server and the cook in the kitchen. I thought perhaps we’ll get better service this time, since we were the only customers. The young man asked us to sit wherever we wanted, handed us the menus and asked if we’d like some coffee or juice to start with. I asked for coffee, while my two cousins settled on hot cocoa. He said he’d see if they had any in the back first. He came back a few minutes later with their mugs of cocoa (Swiss Miss and canned whip cream) and said he’d be back with my coffee. Upon his return, we placed orders of a «Golden brown» waffle ($ 6.25), two full orders of French toast (one with strawberries, one with bananas, $ 7.95 per), and two sides of bacon (3 pieces each, $ 3.25 per). I later asked if the side of ham is off-​the-​bone, and after consulting with the cook, he came back with a «yes.» I placed a late order of that, as well.
While the service was good (food arrived fast, server checked back to see how we were doing), the breakfast we had wasn’t as good. Our French toast slices
were very dry– the menu stated challah bread, but I think it was more like cake, and the slices could’ve used a longer soak in the egg batter. Out of the six halves on my cousin’s plate, she only had one (and all but one of her berry slices!), while I had one slice and a quarter of another of my platter. I would’ve suggested we share a plate, but she didn’t want to get bananas, and I didn’t want any berries… As I’ve said, the only winner this morning was the waffle, and I think the dollops of butter had a lot to do with its success. (Also, I brought my own bottle of organic pure maple syrup, since most restos offer up a non-​organic cane and corn syrup blend. My cousin tried mine first before trying the restaurant’s own syrup, ditched that, and then used mine until she was finished eating.) Their sides of bacon
were very costly, considering that these were very thin slices and VERY greasy (even for bacon!). I wouldn’t hesitate paying $ 3.50 for a very nice plate of THICK-​SLICED bacon, all-​natural even, but these were pathetic-​looking. As unfortunate-​looking as they were, however, they did save breakfast for my cousins. As for the miniature slice of ham
I was presented with, I sent that back. I may have been a fool to agree to waste my calories on a horrible breakfast this morning (thinking it was time to give JPP another chance for improvement), but I’m not that big a fool to allow my cousin to be charged another $ 3.25 for a paltry serving!
Also, zero props to our server who freaked my cousin out by hugging the wall by the kitchen with what I thought was the hope of keeping out of our vision while being able to hear our conversation without success! Her sister confirmed seeing this behavior and thought it was very creepy, too. I wished they’d alerted me sooner (by asking me to switch seats) so that I could see what they were talking about. Overall, what a lousy way to spend $ 35* and a breakfast meal out! :(
*Original ticket was just under $ 45, which showed the order charges totaling under $ 38 before tax. If you account for Scottsdale’s food tax of 8.95%, what was the extra $ 3, or so, for? A hidden tip? Finding this hidden charge was surprising, because our server did not know we were using a Groupon. There was a sign on the door that stipulated that all Groupon customers will be charged an 18% tip at checkout, and my cousin did not mention her Groupon until we were given the check. Perhaps, just perhaps, JPP assumes that all of their customers are Groupon-​users? Not far-​fetched, since the Unilocal reviews can’t be helping JPP these days…

Like many of the other Unilocalers here, I came to JP Pancake because I bought a Groupon, twice.
Each time, the service has been sub-​par to the point of frustrating. From my perspective it’s a management problem — they don’t have and/​or schedule enough staff.
On the most recent visit, we were seated by a server and never given menus or silverware. A busser ended up taking our drink order about 5 minutes after sitting down. The coffee was not good. After about 10 minutes from getting our drinks the waitress came over and asked if we were ready to order — we didn’t have any menus… or silverware.
We finally ordered an omelette and french toast. The food was good once we got our silverware.
Basically, this place gets overwhelmed easily. You’re best bet would be to go on a Tuesday morning or something — or just don’t go at all.
There are 100 better places to get breakfast around here — put this place on the back burner.

I came here with a girlfriend with a coupon from the Entertainment book. I am a sucker for pancakes, so I was excited. My friend thought it was great that they offer alot of gluten-​free options (including pancakes). I am not gonna lie, I wasn’t adventurous enough to go the gluten free route. I had the two egg with french toast breakfast. It came with a choice of bacon or sausage… I chose the sausage link. Easily the most tender sausage link I have ever had… delicious. The eggs weren’t anything special but good. I was pretty disappointed in my challah bread french toast. It was way too dense and bland tasting. French toast is one of my favorite things to eat so I was pretty bummed out. The server was really great and attentive. I am fairly certain I wouldn’t go back as there are closer breakfast spots to my work that I enjoy way more (Over Easy, Breakfast Joynt).

I get the distinct feeling that the management and employees of JP Pancake just enjoy saying «No.» I had a Groupon a while back and it had expired. Everyone knows you’re supposed to still get the face value of the voucher taken off your bill. Well… at JP Pancake they just give you half the face value off. Groupon ended up giving me a full refund so I actually came out ahead.
They could not be less accommodating. You have to pay extra for fruit as a side, even when they’re out of everything else you’d potentially want. Two stars for the food, I guess… They do have good baked pancakes, which you won’t find everywhere, but I’m more of an egg person anyway.
Oh and they just started their «summer hours» and they don’t serve lunch in the summer, despite the fact that there’s an entire page of lunch items still on the menu. Perhaps they should get a summer menu, but that would just rob them of many opportunities to say No to people.
The atmosphere is pretty bad too. If you can’t get a table, you have to wait outside in the heat, because the dining tables take up the whole inside. My turn to say No.

Found this place because I bought 3 Groupons. The first time we came here was the week after the Groupon came out, which is always a mistake because this place was filled to the gills! We were lucky to snag a table for 4 after only a short 10 minute wait. However, several people ahead of us left because of the wait. The other 2 visits here were no problem, but that was because it was 4+ weeks later and the Groupon rush was over.
After 3 visits, here’s my breakdown of the joint:
+We enjoy the Mom & Pop feel to the place. It’s cozy and comforting.
+The food is pretty good. I’ve had the Pancakes, Breakfast Burrito, and Waffle. All very very good.
+There’s Gluten-​Free options. The Better Half enjoys those options even though she’s not allergic to Gluten.
–The Coffee is terrible. Watered down.
–The prices are a bit high, but considering the quality of the food isn’t too bad. Just don’t expect to come in and get Denny’s or IHOP pricing. Let’s just say I’m glad I had the Groupon.
Overall, we enjoyed our visits here.
Return Factor — 60%

I received a groupon to eat at JP Pancake and since I had never heard of it before I looked it up on Unilocal first. The reviews were pretty mixed. Unfortunately I would say this is the worst dining experience I have ever had.
We got there on a saturday at about noon. We were told to sign in at the front and we went outside to wait to be seated. we were sitting at a table outside and were brought menus and drinks by the busser about 10 minutes later. Although we didn’t really want to sit outside, it just happened that way. We were never asked to go sit inside or where we would like to sit for that matter. About 15 minutes later the waiter/​hostess took our order. I really wanted to try that oven pancake but we had already waited a while and I just wanted to eat. I ordered the waffle combo and added blueberries. Came with 2 eggs and 2 slices of bacon. My fiancé ordered the #1 burrito. What we thought was our food came out somewhat quickly… however, there was another table outside and that was their food. Ours followed right behind. No big deal, we just switched plates.
Our table was missing syrup and silverware so the waiter told us he would be right back with it. We waited for it… eventually my fiancé just got up and got our syrup. The waiter then noticed we needed silverware and finally brought that. He offered to bring another cup of coffee as well and never ended up bringing that.
My bacon was limp and my scrambled eggs were runny and smelled like fish. Absolutely disgusting. My waffle was nothing special. I would have been happier with an eggo. The breakfast burrito was decent at best. The potatoes in it were still hard. The other couple outside with us mentioned their food was horrible as well.
They closed at 1 and numerous people were turned down to eat there after about 12:30 and told that they were out of food. Several people left upset.
I will never be back to see if this place gets any better.

I am a nice person, and I prefer writing good reviews, and rarely want to leave something negative. But I gotta say, I’ve been here twice — with a good enough span of time in between both times, and I’ve been disappointed twice now. Actually, I attempted a third time in between the two different instances and was turned away — never have I been turned away by a small business. This was close to closing time, but still before, and though normally I would not want to keep people, I figured a small business such as JP Pancake could use the patronage.
At any rate — the last time I went, I ordered french toast — and what I got, I could have made better myself at home. Two tiny, flat pieces of toast, with hardly any flavor and forget presentation. Service was poor as the people waiting and cooking were unattentive and slow — not just to us but in terms of cleaning the tables of patrons who had already left. We walked in and it was litterally, find a table that wasn’t strewn with dirty plates and glasses. It was not a pleasant site. And, just as we had been turned away the previous time we had attempted to visit this establishment, we watched them turn away an elderly man about 15 minutes to close.
It was just a bummer — I’m not sure who enjoys this place when literally right down the street is a fantastic breakfast place over and Hayden and Via de Ventura.
To break it down, I would not visit them again. They were:
— rude
— unattentive
— slow
— messy/​dirty
— poor tasting food
— poor presentation

Very bright and open feel in the dining room.
Nicole was my server.
Chorizo breakfast burrito; good size, plenty of meat and potatoes
I asked for only bananas and strawberries, rather than the normal fruit cup, however, the fruit should be mixed a bit before serving.
Prices are kinda steep ($ 9.25 for the burrito) so I won’t likely go back soon, or often.
Good experience.

The oven baked pancakes are insanely good. I want to go back and try all the different flavors at some point. You’ll want to do the same once you’ve tried it. Trust. This place is known for their pancakes so make sure that is what you get. Everything else is pretty decent making the pancakes the bigger star of the show here.
My fiancé and I decided to have our Sunday Brunch Day here since I had a LivingSocial deal that I needed to use. We arrived just before 10am and the place was busy. It’s small in size so it feels even more crowded than it really is. The downside was the wait to be seated and have our orders taken which took quite a bit of time. But note that this is not because the staff was not hustling — they were — but the place was full and there was only one girl serving as hostess, waitress and busser all in one. We weren’t surprised when it took awhile to be seated, to get our drinks and to order our food. But hey, I can’t be mad at her since she was trying. Not her fault that there wasn’t additional staff to help.
Ultimately, we got our food order in and we were prepared to wait a little while longer because the oven baked pancakes are noted to take 20 minutes preparation. We ordered one pancake each — orange cranberry for me and banana for him. We added a side of bacon, two eggs and potatoes for us to share. We LOVED our pancakes and ate every bite. The eggs were a bit runny and undercooked for me but not something that would ruin our meal. The bacon and potatoes were decent — nothing special — but a good complement to our sweet pancakes.
So yes, service was slow but not unpleasant. Perhaps we’ll try going at a different time when it’s not peak weekend brunch hour but, even then, if we feel like one of their oven baked pancakes I’m pretty sure we’ll brave the full house again if we need to. It’s totally worth it.