Shake Shack

Had my favorite, shack stack, order of crinkle fries and a mango lemonade. Delicious! We also ordered a strawberry shake which was on point. I do think the prices are equivalent or even a tad more than NY (felt that way) which my friend agreed.

You know how you get annoyed by your California friends whenever they pontificate about how awesome In-​N-​Out is? Or Chicago natives fawning over their beloved Portillos? Well it is now New Yorkers that can annoyingly exude their pride. (The Yankees suck so they really need something on which to hang their hats.)
Anyways, the burger almost does live up to the hype. A very solid offering, one of the best in the $ 5-​$ 7 range. Their potato roll buns serve notice to everyone else out there surrounding their beef in subpar bread. Also, it goes without saying that you will need to finish off the meal with a shake or concrete.

Been waiting for this place to open, and finally got to try it. It did not disappoint… the never ending long line/​wait is proof the people of Scottsdale are excited about it! Tried the Shack Stack, Smoke Shack, and the chicken sandwich & of course could not resist the cheese fries & a peanut butter chocolate shake. Great quality food, and really great customer service. They officially gained a new regular customer.

I tried shake shack in NY and in Chicago and were disappointed both times. I wanted to give it another shot because of the hype but unfortunately the third time still wasn’t a charm.
The burger was small and lacked flavor. The fries were ok. I tried the salted caramel shake and that was the only thing I liked. I paid $ 16 for everything and I feel like I can get a better deal somewhere else (yes in n out)

I don’t think you can really call anything at Scottsdale Fashion Square a «shack.» ;) Especially this modern looking behemoth of a building! I had heard of Shake Shack in various parts of the country, so when I heard they were opening up a location here I knew I had to check it out to see what the hype was about!
The menu consists of various burgers, fries, hot dogs, and various shakes. Each menu item has the caloric count on it so you know exactly how much you are cheating on your diet :). I tried some of the chick ‘n shack, had a ‘shroom burger, and had a black and white shake.
The chicken sandwich was delicious, with crispy and tender meat, soft potato bun, with toppings that went well with each other. The ‘shroom burger had a batter that was light and crispy, with a well seasoned portobello mushroom. While overall it was a good tasting vegetarian burger, I didn’t really like the gooey cheese that went with it.
The burgers themselves are a bit small but the quality of the ingredients make up for it.
The shake was a perfect thickness, easy to sip through a straw, with rich chocolate and vanilla flavor.
My order took only a few minutes to be made and I was out the door in no time!
Overall it’s a tasty option for a meal if you’re at the mall.

First time at the shake shack! Won’t be the last. Good dogs and burgers, fries, and custard. Good experience quick and efficient service

I was super excited to try Shake Shack this past weekend. We waited in line for about 45 minutes to order on the 2^nd day this location was open. While the strawberry milkshake was killer, the burger and fries were just ok. My boyfriend loved his Chocolate Cheesecake Milkshake, but we agreed that the quality of the food wasn’t worth the price. We both tried the SmokeShack burger, which had spicy peppers, bacon, cheese, and the usual lettuce/​tomato/​pickle on a potato bun. I appreciate the peppers and the nice pickles they have, but the burger itself left something to be desired. The fries were crispy but lacked flavor or freshness. I would come here for another milkshake, but I’d rather have a burger and fries from somewhere else (like Five Guys), especially considering that I spent $ 16 for my burger, fries, and milkshake.

Never, never, never ever again! This is one big shame! Hamburger is an one bite size, shake is exactly the same as Chick-​fil-​A with that difference that you get half of the size cup for the same price at shake shack. We came in with 3 people, everyone was very disappointed, ALL THE FOOD WAS TASTELESS, I couldn’t taste that I got a mushroom burger.
We don’t like Mac Donald but we think it’s way better there!
Overall it was a waste of money, they are WAY OVERPRICED!
Next time we go to HopDoddy, Chick-​fil-​A or… we can choose from lot, a lot better food and way cheaper but the most important reason is way more quality and food for your money.

An absolute tantalization to the taste buds once your nostrils get a whiff of this Chicago styled hot dog. You asked for a perfect hot dog bun? Well shake Shack delivers. The peanut butter shake they offer is one of the best around the Phoenix area, and I’ve tried a lot of peanut butter shakes. Usually crinkled stuff doesn’t look to good except when it comes as a fry. Their crinkled fries are crinkalicious.
Will be coming back to try the rest of the menu.

For my first review of 2016, I’m going to shake things up. See what I did there? Now that I got the bad pun out of the way onto the review.
I guess I’m out the loop cause I’ve never heard of the Shake Shack. I just happen to drive past it the day of its opening and then heard about it later on that night. So I went there the next day to see what all the fuss was about.
There was a pretty good size line going outside. But they were very efficient at handling the line. I got my order and food in less than 30 minutes. Cons: The fries I didn’t think were that good. They were just too hard like they were overcooked and I didn’t like the taste of the cheese sauce. It definitely is a acquired taste. Pros: The Black and White shack was fantastic! I felt that It compliment the burger quite nicely. As for the burger itself… Amazing! If I could describe the burger it was as if In & Out burger, Five Guys, and SmashBurger had one big threesome and had a baby. The burger is the size of a In & Out, The meat has the look of a Smashburger. And the patty has the moistness of FIve Guys… only better. But the taste from this piece of beef is all Shack. I can’t recall having a burger that was as juicy as this burger. Each bite was juicier than the last. I didn’t try the custard or the chicken sandwich. I heard those were really good as well, so I will be back to try those next time. They also serve beer there as well. The girl working the counter told me as I was waiting for my food if I ever had Shake Shack? I told her that I haven’t. She told me that I will not be disappointed. She was absolutely right. Welcome to AZ Shake Shack.

Came here on their grand opening day at around 6:10 PM and proceeded to wait in line and for my food to be ready around one hour later. I don’t anticipate the lines to be that long going forward but either way there will probably be a wait for quite some time until more people try out Shake Shack. Anyway I have to say that I was fairly impressed with both the food and service. The people working here were super friendly despite the opening day rush and it was great to see people excited to try out Shake Shack for the first time.
After looking over the menu and what they have to offer I ended up deciding on the Shack Burger, Chicken Shack, Crinkle Cut Fries, and a shake. I know that was a lot to eat through in one sitting but I really wanted to try out as many of their offerings as possible. So far I would have to say that the Shack Burger was my favorite as the burger was of very high quality and it was everything that I expected. I was also impressed with the fries as the outside texture of the fries had a nice crunch to them that most fries don’t have. The Chicken Shack was very good as well however I would still prefer to get the Shack Burger over it. Lastly, the shake was nothing too special and will most likely not get a shake next time.
I know a lot of people do compare Shake Shack with In N Out. In the end I do prefer Shake Shack for their burgers and fries however their prices are on the higher end which will deter me from coming here more often. While the burgers here don’t look that big they were actually quite filling, so do keep that in mind before placing in the order.

I was in this new location Friday between the lunch and dinner rushes. The line wasn’t too long but it was confusing because you can enter from inside the mall and outside through the restaurant’s front door. I hope they can better define where the ordering line starts.
The menu is pretty much the same as the Shake Shack locations that I’ve been to in New York and Miami. The employees are very nice and well trained.
I had the Smoke Shack burger and it’s tasty with the BBQ sauce and bacon. I also tried the Dust Devil concrete which is special for AZ and is very good with it’s salted caramel and other ingredients.

We loved everything! Got a burger shack, hubby got a smoke shack, chicken shack regular crinkle fries. All were amazing! Drinks-​the mango lemonade and for dessert we got a strawberry milk shake and camel custard it was Custard with caramel sauce and banana bits. The banana flavor tasted artificial not fresh just an f.y.i. My number didn’t go off (they give you a number like at PPP) so they came to find us and gave us an extra order of fries for free! Overall experience great.

Food was great! Wish they had a location on the west side, but I will definitely come here again. The line was super long but surprisingly, it went by quick!!! Everyone only had to wait maybe 5 minutes for their food after the long wait in line.
Food was delicious! The cheese fries are a little different, you have to acquire a taste for them because it’s just totally different than what you’d think. Different kind of cheese. Food was hot and fresh… Was a little expensive though.

Arrived on opening day! Got in the monstrous line at 8:26. Ordered at 9:01. Food was served at 9:13.
The cashier was thoroughly trained on the register. Not all the registers were open but I’m not sure if the kitchen could keep if they went any faster.
There are two sets of smallish flat screens mounted on the upper wall of the dining room. The patio was very large (they took Modern Steak’s entire patio space looking out into the parking lot) and had a lot of larger capacity communal type seating (lots of benches, long tables, ring of seats around the fire pit). The brand new wood-​decorated interior was a perfect temperature when they had the front open to the patio.
The salted crinkle cut fries ($ 2.99) had a great texture, and are best when they are fresh and hot. They become less crunchy and fluffy as they cool.
The chicken sandwich ($ 6.29) has a noticeable yet mild kick and a really great crunch. The bun was toasted well. The chicken was somewhat oily, but very juicy, and you can tell it is non-​processed white meat. Compared to Chick-​fil-​A, this chicken’s crust was much crunchier, and the bun also had a better texture thanks to the toasting (CFA’s sandwiches tend to be very «soft» though their seasoning is always spot-​on.)
The black and white shake ($ 5.29) was incredible and actually tasted like the cookie’s frosting. I couldn’t really place the chocolate flavor, but it was unique. It was not too thick, but not watery either… just perfect.
Nitpicks: The ketchup dispensers were empty, but they had large plastic Heinz bottles out for customers to use.
It’s quite loud inside due to the louder volume music and all the hard surfaces, and because it was very busy due to the opening day rush.
Their water comes from a self-​serve dispenser on the condiment table, so there doesn’t seem to be a way to get ice water.
They front the valet lot, but for parking I just used a parking garage and walked through the mall.
Overall: The employees are what push this to a 5. I was surprised at how helpful and hospitable the employees cleaning up the dining room were, even offering to take my trash and throw it away for me. Many employees made friendly small talk with customers, and a gentleman who I believe was the manager was on the floor. This is also a great location for younger people, as it’s more relaxed and quite a bit cheaper than Zinburger, while offering a more upscale (nicer décor, serving alcohol) atmosphere than Five Guys, The Habit, and Smashburger.

Yay Shake Shack is in AZ! I tried it in Chicago back in 2014 and it was an experience. I’m really excited for the Kierland one to open near my house, later this year. Anyways, someone provided a helpful tip on this page to park in the garage and take the elevator up (we took the escalator) and it was right at the end of the wing. The line was out the door around noon today and I placed my order at 12:23, took 10 minutes until my food was ready. I ordered chicken shack burgers, a single shack burger, and a shroom burger. I also ordered fries with cheese on the side and the Dust Devil concrete with added chocolate chunks. The latter two are the winners in my book! That cheese sauce is something else, and the mix of flavors in the frozen custard worked well together.
Really great customer service, one of the employees gave us samples of the custard while we waited in line. My big order was executed correctly and the to-​go bags were easy to carry away. Lots of seating and in a good location at the end of the mall, next to the outside parking lot and Thirsty Lion. I want to try some of their shakes so maybe next time.
Definitely on the pricier side for fast food, but my mom remarked on how good the chicken was and the experience makes it all worth it. They have calories listed next to each item but don’t pay attention to those.

Get in my belly! Mmmmmmm. This is the spot! Reminding me of the Central Park experience I had 10 years ago!

Not a fan at all! Tastes like McDonald’s to be honest! Burger was cold and no flavor at all.

We have been waiting forever for this place to be in AZ!!! So happy it’s here! Buttery goodness in a bun the holds it all together (it’s still attached in the back). Jared (manager) was so awesome! Not only is the food
but the service on a crazy opening day was amazing!
Everyone was making sure that we were satisfied with our food and that everything was right. Felt like I was at an Apple store. They got the details right from the food to the actual location. Simple, elegant, and delicious both to be taken by mouth and visually.
Love this place!!! We will be making the drive from Mesa more often now. This was the only real pregnancy craving my wife had, she is more than satisfied! I just hope they open up a location in the east valley!
Thanks again Jared!

Phenomonal. Great variety. The Burgers have layers of flavor, fries are crispy, fluffy and perfectly seasoned (cheese sauce on the side is a must), shake quakes are «outta this world» yummy!
My friend and I each had the classic cheeseburger and it was so good. The burgers are smaller in size compared to most restaurant burgers (bigger than sliders though) which was perfect for me but I know my husband would want two.
We also shared the chicken sandwich and it was crispy and juicy, similar to chik fila but turned up a few notches on flavor and quality. The vanilla custard was simple, utterly creamy and perfect.
Last note, the team at shake shake represents the brand well. They were friendly and were world class in serving us and other diners.