Please, if you really need a good doctor and have sincere medical concerns, do not even waste your time with this doctor! I visited her for my first appointment about a week ago for a long list of health problems I have been having to live with and need help with getting treatment since the I got pregnant with my son a year and a half ago but couldn’t be helped in pregnancy due to restrictions of exercise and drugs. I present her with a long list, which she just sat down and repeated uhuh, ok, uhuh My biggest problems are the day to day pain I live in due to many spinal problems, injuries, knee issues and injuries(I have really bad joints) and also my hypothyroidism. She didn’t even do anything for me as requested for my pain which was to go to physical therapy and pain management after getting updated mri’s and xrays, and only ordered a partial lab for my thyroid even though I’ve had it for 7 years(.apparently she wanted a baseline reading to see if I even have it, which I’ve had for years diagnosed by specialists in the endocrinology field) All other things I brought up to her, I could’ve cared less about, if she had actually paid attention to immediate problems! She also ordered unnecessary tests to be done like a chest xray(no problems there and nothing explained to me of why it was ordered) I called the office right after my appointment and spoke to her nurse about what I needed to get done. Her response«no problem, she will get in touch with you tomorrow» tomorrow came, and nothing. So today is now Monday and I call in to follow up with my request and apparently the doctor wants a follow up scheduled to handle these issues in 3WEEKSWHENSHEGETSBACKFROMVACATION!” VACATION??? I have immediate health concerns and she suddenly leaves for 3 weeks without giving patients any notice? So the gentlemen in the office offered to schedule me in with another doctor until then. No, sir why under these horrible circumstances would I stay with your practice, this has been a horrible experience with a horrible doctor! His response«your right, I completely understand. Bye.» Staff rude, doctor not attentive to medical needs and concers, no bedside manner, no courtesy for patients, schedules unnecessary tests, outdated medical equipment, dirty office and patient rooms etc. POINTIS: DON’T EVERTRUSTTHISDOCTOR, ORPRACTICE they don’t even deserve one star… going back to my regular, 100% trustworthy doctor… Dr. Rotella in Scottsdale!
Cloey K.
Évaluation du lieu : 4 Scottsdale, AZ
I gave this a four star only because I love Dr. Williams as a person. She is very friendly, personable, and sympathetic. She comes from the same nationality as me so we had a great commonality. Dr. Williams has been our family physician to my grandparents, mother, father, both my sisters, and myself for 12 years(since 2001). She has the same medical assistants which is nice, because everyone will remember you. They don’t ask for my last name or any information as they remember who I am when I’m scheduling appointments. During the summer they do not have Saturday appointments, however when the school year starts they do which is very convenient for me since I work a lot. There wait times are not long at all. I love Dr. Williams and Dr. Smith. Both physicians ask how you and your family are doing. Including are really sensitive and have great bed-side manner. They are very thorough physicians. Dr. Williams will order every lab known to mankind but does it because she wants to get to the problem. Dr. Smith will listen to your problems and really try to figure it out as well but doesn’t overwhelm you either. Today I went on lunch, from 11:30 and was out by noon: that included checking in, copay, getting pulled to the back, seen by the MA, and then the physician, then get my referral out to an Endocrinologist and out the door. They are pretty fast and efficient. The only thing I don’t like is that with all our blood work and lab results they call you back in even if it’s one lab result that is abnormal when they could easily say it over the phone but that’s not their fault that’s a HIPAA procedure. So you can’t really blame them. All in all, they are great and very smart with great bed-side manner.
Lydia K.
Évaluation du lieu : 4 Scottsdale, AZ
Have been going here for the last year and have never had a long wait. TIP: schedule your appointment at the beginning of the day to avoid the wait. Dr’s offices always run behind by the end of they day. Took one star off due to the sterile feel at the office.
Georgia R.
Évaluation du lieu : 5 Scottsdale, AZ
Okay so I haven’t been to the doctor in forever, but I remember having to wait ridiculous lengths of time in the waiting room the last time I went and then at least another 20 minutes before the doctor came in to see me. But when I was here the other day, I think it only took about 10 minutes to be called back and perhaps another 10 before the doctor(Dr. Cohen) came in. Not bad, huh? I thought he was really nice and friendly, and would come back again if the need arises. The front desk staff was pleasant too, and that just isn’t always the case in doctor’s offices!