Chicken Express

I honestly just stopped here on a recent road trip for a restroom break. The restrooms are nice & well-​maintained. This has never been my first choice to get food, since the menu doesn’t offer a lot of vegetarian-​friendly options. But their sides are pretty good: corn on the cob, mashed potatoes, biscuits, etc.

Starting on the good notes! The cashier was very nice, sweet and helpful. She was very quick and offered an actual response when I asked what she thought of their biscuits, which were excellent incidentally. Soft and fluffy, and very good with the honey sauce they carry. The mashed potatoes were good also.
Now on to the negatives, sorry. The chicken was overbreaded, severely. It also must have been anorexic and dehydrated! Also, I love fried pickles, but they breaded them to death as well!

I really hate to have to do this, but the Chicken Express website left me no option as there is no form to fill out or contact email to send concerns to. SO. There are a few important things to note here:
1. This was my first ever Chicken Express visit and I am a native Texan, so this was monumental.
2. This particular location is just down the street from the federal prison, which makes the subsequent story rather ballsy.
3. The food was delicious, definitely four stars (one deducted for lack of consistency in portion sizes)
I went through the drive thru today and ordered three #1s with varying configurations. My total came to $ 22.40. I handed the cashier one $ 20 bill and one $ 10 bill. To my dismay, she pulls out her wallet, RIGHT IN FRONT OF ME, puts my money INTO HER WALLET, and then gets change for me out of her wallet. I could not believe my eyes. Unless this is some fast food restaurant practice I’m not aware of, Chicken Express should know that their employees are stealing from them!

Great quality chicken for a fast food place. Fried pickles are great and prices are cheap. It’s fast food for sure, but for fast food it isn’t bad.