Whataburger

Went to this Whataburger a few weeks ago, ordered one sandwich, nothing else. The sandwich was missing bacon. I telephoned the manager, he was very nice, gave me a free sandwich. So, I went back for my free sandwich, it was missing the avocado. They just can’t get it right! The second time around, I just decided to cross them off my list. I did not telephone the manager again, just crossed this Whataburger off the list. Guess I will have to make that trip to the Mesquite area for Whataburger, no more Seagoville Whataburger for me.

Great service, friendly staff, this is my second time here this week (I forgot to check in Sunday). Sunday I went inside and the staff greeted me was so nice and happy. I bought cinnamon rolls to take home –which were amazing! Today I’m in the drive thru and the person on the speak was polite, helpful and patient. The person at the window was so nice and happy. They either love their job here or have a great boss and crew to be so happy.

Hello,
I am a loyal Whataburger customer. I have been going to the same Whataburger (Bass Pro) by my house almost every morning for the past 5 years & they are amazing.
I have never had a problem, until last night. We stopped at the Whataburger on 175, Seagoville. We drove up and ordered a #1 with a Dr. Pepper and a chicken fajita taco with fries. We waited 32 MINUTES in the drive thru for our food (a total of 45 minutes all together). It was so bad that the people that were in front of us parked their car AT THE DRIVE THRU WINDOW, went inside & got their food!
When we got up to the window, the lady took the money and we waited and waited. Finally, I drove out of the drive thru and parked my truck and went in to get my food. By this time, I am about to explode, I am so angry! The lady immediately gave me by food. I looked in the bag, my order was wrong. They had forgotten my fries so I had to wait for more fries. The lady puts them in my bag and sends me on my way. No sorry for the wait, inconvenience or anything!
So my friend grabs her food and hands me the taco I ordered. Now, mind you, we have already left the parking lot and got on the freeway. We were both so tired and hungry, so we just decided to eat in he truck while I drove. I picked up my taco and it was FULL of grease! I could not even eat it.
I was too tired to drive back and after the experience I had while I was there, it was not a good idea.
NEVER AGAIN! HORRIBLE!

Burger was good, but the fries need some help!

How I miss the «deacon in the night» since I moved to Seattle. I love the #5 combo a Bacon Cheeseburger with a large fry and Coke. Whataburger began as a family business back in the 50’s. It’s a Texan chain that is is 24 hours a day and 7 days per week at every location I have been to. This location offered all I wanted in order to get my «Whataburger Fix». My only request of this chain is for them to sell the tubs of Ketchup and mail it. They have the BEST KETCHUP on the planet in my opinion.