Office Depot

Ok. So I was wrong… The store manager was actually awesome. Should have gone straight to her from the start. I still feel the same about the online services however. If you need something done, talk to the manager. Very positive experience.

I faced a serious issue with my computer. I was trying to fix it for a week. No-​one could. Then, I took to office Depot. First, I worked with Thomas, who was patient, understanding, and supportive. He suggested to wait for Van, the senior tech support. Two hours later, Van called me to say that he fixed my computer. I couldn’t be happier. Van was so professional, he explained what happened and why. He didn’t try to get me to buy things that I don’t need. He even told me to connect him, if I experienced any problem later. I think Van is a genius. I am good with computers, but I couldn’t fix the issue. My son and his friends tried. I even took my computer to another store and I had two tech experts work on it, but, they couldn’t fix it. I am so grateful to Van and the Tech Division at Office Deport.

As the Bride, wedding stress is upon me and lots of printing is needed for my big day. I had table numbers, name cards, kids coloring books, seating poster board to be done.
I came with my thumb drive and KEEGAN reviewed my files and made sure I had all my table numbers, the name cards had first and last name (which some you couldn’t see and he fixed it), kids coloring book pages were out of order and he fixed it right there.
To top it all he even cut all my 163 name cards, 16 table numbers, and folded and stapled the kids coloring book.
All of it was done in 1 hour and and it looked AMAZING!!!
Thank you Keegan for making my life a little easy, since planning a wedding is stressful.

I cannot believe any business is so hard up for good help that they would hire the employees they had when I walked in. I will never, ever spend my hard-​earned money at a place where the employee wants to give me a history of office folders ??? Say what ??? Yes, a history of office folders! Uhhh, yeah right, so do you have any of these type folders … blah, blah, blah, folders were first introduced … Ok, forget it, thank you for your help. That’s what I get for expecting a simple visit to pick up a dozen folders, none of which they had.

I dropped by here to pick up some labels for a mailing. I found what I needed. There were extra people checking out customers, so the wait to pay was short. I don’t come here often, but when I do, they have what I need and I leave happy.

Horrible customer service! They have products on the floor that are not even in the warehouse. No store to store transfers. Will not be back!

I don’t know why I even come here when I can drive an extra mile for 100% better service at staples. The lady at the counter actually rolled her eyes at me when I asked for two separate receipts for my purchase. I’m sorry to make your job so hard. I try to be courteous in times when I know what I am asking for can be a nuisance, but there was no one in line, and she was literally sitting there doing NOTHING. Although I shouldn’t have felt inclined, I explained to her that I needed to write one of them off for tax purposes, and she just said «ok ok ok it’s fine ok.» I find it ironic her name tag said «customer service specialist.»

depending on who is working, it can be a great experience with good or advice or just so-​so. I guess thats true for any big retail store, but usually the people at office depot are knowledgeable about their products. Overall a very good business, I’ve always had good customer service @ office depot in seaside.

I could spend hours upon hours here. I love office supply stores. This one, although in Seaside, is pretty great. Its always a quick trip for me, they have a fully staffed store, with plenty of people to help in many different departments. I never wait in a line for more than 2 minutes and their back-​to-​school sales were great! I will definitely be back.

Boy have things changed at office depot, very well done on your turn around.
1. The printer I bought was $ 100 less than the same one at staples
2. I was able to order online at 10pm and able to pick up already carted items the next day at 9:30am
3. The store is laid out very well — I was able to find 2 items in less than 5 min.
I will be back!!!

I was in here yesterday looking for a particular brand and size of labels that we needed at work. I looked through their selection of labels and couldn’t find the brand I was looking for so I settled for another brand and went to check out. I passed several employees along the way, they never acknowledged me nor asked if I needed assistance. At the register the lady never even said hello or ask if I found everything I was looking for.
The selection of items at this particular location are lacking and the customer service is non existent.
I did stop by staples directly after leaving here and was able to find the correct labels. I will be returning the ones I bought from this location soon. I will continue to go to Staples over Office Depot until they get a better selection and friendlier staff.

I’ve been shopping here since it first opened. Remember when they used to charge a membership fee, like Costco? Thank goodness they don’t any longer, as the service is terrible. It’s like looking for hen’s teeth to find an employee who can answer questions, or point you in the direction of what you are looking for. The place has that feeling of early gangrene… like it’s slowly dying off. Inventory seems sparse, and it feels like it’s struggling to stay alive. I rarely come here any longer.

Lets just say, a very unimpressive experience.
Bad customer service, even from the management. They talked to us like we should know how their inter office workings are, when all they had to do was get on the phone and talk to a different manager. It took them fifteen minutes and berating a customer to finally figure out a simple thing.
If you want to get blamed for their not knowing something, then by all means, GO HERE!

Very disappointed here… I made a large purchase here of 2 laptops. 1 of them has crashed and neither Office depot or HP will stand behind their product and help me. I have a 400.00 repair facing me for a computer that is supposedly still under warranty… I have exhausted every avenue trying to get help with this issue and they wont help,

well, i hit up ofice depot because i know staples is too crowded.
i came here at 9am trying to pick up some last minute stuff for school. that, my friends, is the ideal time to buy all of your school supplies. Every worker asked me if i needed assistance and it was great. no lines, no mess, no worries.

I get so confused with this place and Staples. I don’t understand why they need 2 of these types of stores in a 2 mile radius. Seriously! I can understand hitting up Office Depot if you are cruising Costco but otherwise might as well just hit up Staples located at the mouth of Highway One & Del Rey.