Adept Pest Solutions

John from Adept Pest control was unprofessional. Not only did he not arrive on time, he failed to follow up for days after the initial inspection while we sat in our home waiting for a response with an active infestation. Insulation was strewn all across the yard and foliage afterwards as well as using my trash cans for waist disposal. Workers couldn’t speak English when I tried to communicate issues to them as they were the only ones on site when the work was being done. I couldn’t get receipts for the work that was done afterward even though we were the tenants of the home. Air quality tests performed following their work showed a high level of Volitile Organic compounds that couldn’t be accounted for. Look elsewhere for professional service

John completely solved our bird problem at an amazing price. He was always prompt, knowledgeable, and friendly, and returned several times to deal with what ended up being a particularly stubborn bird. If I had any other pest issues in the future, John would be the first person I called.

John is not only great at what he does, he’s a very nice person. I called to schedule for him to come assess a mouse issue in the attic. When he came he ended up fixing the problem that same day. I was concerned about how much the service was going to cost because we hadn’t discussed it before he did the work, but he said because there was a miscommunication on their part he would charge me less than their normal minimum fee.
He did a great job of closing up the holes where the mice were getting in and came back twice to check the traps. For all this he only charged me $ 125 (half of the normal $ 250)! He is a stand-​up person and very skilled at what he does. I’d give him 10 starts if I could. :)

Highly Recommend | Courteous, Skilled and Knowledgeable | Family Operated
I called several (local) pest control services and Adept was the most punctual in responding and I had an appointment on the books within 5 business days. Come appointment day, I received a call from the contractor, John, to let me know that he was on his way in advance of showing up at my house, giving me ample time to run an errand and be back before he arrived.
When John arrived, our greeting was professional and on the cordial side. He supplied his business card and had shoe covers in hand to protect against tracking the remnants of his last job on his boots into my house. I showed him the problem and he thoroughly explained his process and the expected results. Then he promptly went to work and in less than 20 minutes he was through with the problem area and surveying the rest of the perimeter. He clipped down two past paper wasp hives and provided some preventative maintenance advice. All in all he was on his way in less than an hour.
I received an invoice for the quoted price plus tax and was able to pay online. I appreciate the service and convenience.

I had John come out to look at what I thought was a termite issue. John was very patient and professional, and pointed out that it was a different type of insect that didn’t require pest treatment — I just needed to replace the moisture damaged wood that they feed on. He also gave me good advice on preventative things I can do once I’ve made the carpentry repairs.
I really appreciate how knowledgeable and honest this business is. If I ever run into other pest issues, they’d be one of the first businesses I call.

John is GREAT! He was very professional, on time, hard worker, and had lots of solutions. He was willing to work with us to come up with a couple solutions that we were comfortable with. And, he even came back for a follow-​up weeks later. He did an excellent job and I appreciate the quick responses on emails and professionalism on the job! I would HIGHLY recommend John and this company.

John helped us at our rental house and our new home. He is very professional and goes above and beyond to resolve our issues. He was able to get to our house right away when we discovered a problem.

I use John and his team all the time and I recommend them highly. As a Realtor, I am always looking for reliable, great service that is well priced– and that is what you get with Adept. They have done work on my own home too and my garage is now rodent free!

re: another reviewers comment below (from Dale P.). John seemed like he was treating him with professionalism and courtesy. John showed up and Dale received a timely email declining the job. Absolutely nothing wrong with that. Also, it’s good that John is able to set clear boundaries as to what jobs he is willing to do or not do. I commend him for that.
I called John on another occasion when I heard sounds coming from my chimney. I think we had a little critter or bird that was stuck for an hour or so. John was great at trying to figure out what the sound was and what should be done if the sound continues.
He answers his phone for a consult, how cool is that?!

John is AWESOME! I have been using him for years for rats and ants and he always did an outstanding job and never overbilled. In fact, I kept asking for a new bill because he was doing so much work without newly invoicing me. I cannot say enough great things!

We recently called John for an ant problem. His company quoted half the price of its competitors. He was prompt on time and had a good look of the problem and gave me excellent suggestions. He gave me opinions on a spider problem too.
Overall I found that he had great work ethics and was a pleasure to do business with. I wholeheartedly recommend him.

John and Adept Pest Solutions do not demonstrate professionalism and courtesy. They don’t do what they say they will do and, instead, send rude emails.
I spoke with John and he committed to show up at my house to do an inspection while my general contractor was there to grant him access. Coincidentally, the 2^nd company bidding on the work (Orkin) was there at the same time; overlapping times were not intended.
Later that day, John sent me a condescending email saying, «I went by your building… and met up the Orkin guy. Occasionally a client will schedule several Pest Control Professionals for an inspection all on the same day and time; typically I walk away from that circus… At Adept Pest Solutions we very busy and our time in valuable. We are fortunate to attract most of our clients through referral who generally show consideration and respect for our time, expertise and experience. At this time, this is a project I wouldn’t be comfortable getting involved with.»
Results? He did not complete the inspection he committed to do. Instead, he sent the above rude email.

I’ve used John and his company for an ant issue that I recently had. They were able to squeeze me into their schedule when I had the time not when they had the time. The ants are gone and it the price was incredibly good. I’ve referred Adept Pest Solutions to several others with rodent and insect problems. I will keep their card handy but hopefully won’t be needing it anytime soon.