Admiral Junction Mailing & Businesscenter

I love this place. The two guys running the place practice good old-​fashioned customer service. They are helpful and sincere, and very accommodating. I came here to make some copies once and now it’s my go-​to spot.

All the negative feedbackers are a bunch of cheapskate losers that attempt to squeeze this business for free service and products. The West Seattle (westies) residents are well known for this type of behavior. If they had money, which they don’t, I would tell them to take it elsewhere myself.

I was treated as if they did not want my business. They even asked if I brought my own tape for the boxes I purchased to mail some gifts.

I have been using Admiral Junction Mailing for the past year as a temporary forwarding address due to an overseas assignment and the service and assistance provided, even by email, has simply been very good and more than satisfactory.
Today I needed something notarized and after having tried at the local bank and one other facility I was able to obtain the notary services quickly and inexpensively.
The two gentlemen who work here have always been proper and cheerful.
Kevin

This place is perfectly serviceable. I’m not sure what the negative reviews are about, but every time I’ve been here the staff have answered my questions, helped me out, and I’ve gotten what I came for. I wouldn’t hesitate to come back.

Been going here for more than 15 years, and these guys are the best. They are perfectionists, which you have to be when dealing with weights, sizes, proportions of both, prohibited materials, USPS/​UPS/​FedEx, the universal condition of cranky printers, and … stupid people. I’m not surprised to see all the 1 stars here, because being in the store weekly I’m constantly amazed at the idiots who need a box or some tape or some peanuts, or all three and just expect all this to be handed to them on a silver platter. People who literally will look at their BBQ grill and not understand why it won’t fit in the 9×9×9 inch box they insist be presented to them. People who are put off by thinking they should get an envelope for free. People who think writing an address in yellow crayon is somehow a no-​brainer for getting their package to a destination in Siberia. I do not exaggerate.
The best way these men deal with the public is through providing exacting service and a sense of dry humor. They are a community service in that they are also on the lookout for your elementary and high school children, keeping them out of trouble and being mentors when a kid needs a go-​to adult. And during those rare times when I have 15 items to send off to whomever and I don’t have time to package it all, they do an EXCELLENT job of taking care of all that for me because I PAY them a very reasonable cost to handle it for me.
And if you’re 8 months pregnant, they WILL assist you with getting heavy packages to your vehicle, but because pregnancy has not to my knowledge been documented as making one incapable of secretarial-​type tasks or requiring the world to bow down to you it is probably best you find a mommy-​owned business to get that «special» service you are entitled to. This way, my business and personal needs will continue to be tended to with the utmost professionalism and perfection.

I have never been treated this poorly at a business before. I agree with others who say they don’t want your business because they actually refused to help me after I said they had poor customer service. What makes it better is that I’m 8 months pregnant. I was asking them for some help with printing, they were rude, I commented on their service, then they both told me if their customer service was so bad I should take my business elsewhere (one of them was the manager). I certainly will and I hope you will too.
This was even the second chance that I gave them. On my first visit, a pretty simple print job took five times longer than it should have because the employee helping me really didn’t seem to know what he was doing. I returned because I wanted to support a small local business. But I don’t want to support one that bullies a pregnant woman out of their shop for asking a couple of questions. So I’ll just waddle my way to someone who appreciates my business!

I have been to this store twice now, both times to do fairly simple tasks and both times I have been treated with the worst customer service in my life. I did not realize how bad the customer service was at this place until I read the other reviews. I thought for sure my experience must have been a fluke but it looks to be fairly standard for this place. On the most recent trip, my wife and I were waiting to print out some forms and the customer on the computer in front of us got up and went in to the other room. I went out to ask if he was finished or not. Later on I heard the owner ask the same man if we had pushed him off the computer and that he knows that woman (my wife) can be kind of pushy. Excuse me??? Your saying this when we, your customers, can very clearly hear you?! I don’t even know where he would have gotten that from. This man shows a complete disregard for any kind of customer service and will treat you like you are an inconvenience. I am assuming that the reviewers who gave this place 5 stars must not have actually spoken to the guy who helped us or were helped by the other individual there, who was much more helpful and courteous. Good luck staying in business with the way you treat customers!

They don’t deserve any stars because I will NEVER be back. The idiot I dealt with clearly does not care if his business makes any money or has any customers.
I am so royally pissed at how this guy treats customers. I sent off a couple packages a couple days ago with out a hitch (although there were 3 separate customers who came in and were pissed all while I was there).
I had two packages and he marked the first with priority sticker and the second package I said I’d like to keep the cost around $ 11. With out even weighing it he says it will be way more than that and I should take it to the post office. He asked where I came up with the $ 11 idea (something I sold on eBay and that was the amount the buyer paid). He simply said he wouldn’t take it and walked away. I asked why and then said forget the $ 11, how much will it be? And he said he wouldn’t take it. At this point I was dumbfounded and asked if he was kidding. He said my conversation was confusing him and he was behind on a copy for someone and wouldn’t take it. And then he just ignored me! I left with in utter shock. I’ve seen him treat other customers with simple requests with the same dismissive manner.
I’m 100% about supporting local businesses but I will not spend one dime give them business and I hope no one else will either!

WORST. Customer. Service. Ever. If I could give zero stars I would. I don’t even write reviews but this is an exception because of how rudely I was treated.
Went in to simply drop off a package and needed a single piece of tape, maybe a foot long at most, to close the end of a shoebox. What I got was an earful.
First, after he made it clear the huge inconvenience I was causing him for needing a piece of tape, I told him I don’t mind paying the 25 cents for him to tape my package. I asked if I can pay it with a card since I didn’t have change on me, and he started to rant about his disdain for «young people», like me, about what we are or aren’t learning in schools and so on. I even offered to buy a roll of tape since they sell tape, but he wouldn’t let me.
He went on about how I should know better in regards to taping up the package by now and carrying change on me all the time… well I’m new to seattle and this was the first time I’ve had to mail a package.
Finally, after being lectured on the issues of younger generations, he refused to «deal with» me and wouldn’t help me or send my package.
Needless to say, I went to the next closest post office on Admiral way and had a completely opposite experience and they taped up my box without so much as a second thought and a friendly smile.
Never coming here again.

I have honestly never been treated so poorly upon just walking into a business. The man at the front counter was insanely rude and even went so far as to ask me «what was wrong with me; what didn’t I understand about what he was saying.» All I was trying to do was ask the best way to send a breakable item in the mail. I will never return to this place.

I mailed a large box and a small book rate envelope.
They were helpful, friendly, quick and found the cheapest way.
So much better than the post office. Very good.

The guy who runs or owns this place, really doesn’t like you or your business. I feel sorry for him and his perpetual bad day, but certainly don’t want it taken out on me.
If you love horrible «Customer Service» in the form of a glare and a snarl, should you dare to ask a question, then you will love this place. However if you made the mistake of coming here, and realize it in time, then drive an extra minute down the hill to the super friendly Alki mail & dispatch… they hear all the time about how bad this place is. I will never make the mistake of walking in here again!

I have used this service 15 times since moving to this area two years ago. It is true that they are like the guy at the post office who really, really, knows and cares what he is doing but isn’t quite as easy going. I used to wait in the longer line to get to him.
The 5* reviews here reflect the well stocked, well organized, highly informed, very thorough, service one expects here. If you want your package to get there and you are willing to do it their way, this is the place to use.
The 1* reviews reflect the rigid «dot your I and cross your T» mentality they have. That can rub those who might prefer to cut corners and still expect the same results, the wrong way.
The reviewer who complained about taking 45 minutes to get a package sent is an extreme example of that. Most places would have just told that person to leave and find someone else who would fool with them. These guys are on a mission to get your package there «the right way.» They frequently cross check for better ways to do something that I thought I knew how to do. Sometimes that feels like a waste of time in an effort on their part to show who knows more about sending packages but when they save me from a mistake I have made, it all seems worth it.
If you go in with a smile on your face and admire the well oiled machine they have going there you will be pleased with your results much more often than not.

Love the Admiral Junction Mailing Center. They handle all my mailing needs. Always willing to go th eextra mile when it comes to packing/​shipping or an honest answer on which carrier to use or not to use.
1^st clas customer service, AND IT SHOWS!

I expected a prepaid FedEx package drop off to take a minute or so. Today this simple task took about 45 min. The man «helping» me insisted my label was wrong and could cost him money. I’ve used this particular prepaid label service a few times with no issues. The man there told me no less than 3 times how long he’s worked there, and proceeded to tell me (again no less than 3 times) that the fedex website quoted him much more to ship my package than what I actually paid. I had to call the prepaid label provider and ask them to re-​send a label to his liking. They said this was the first time they’ve heard complaints such as his. The man there went above and beyond the call of duty as a fedex drop off site, to make a simple drop off difficult and frustrating. Will never go back, and would give zero stars if possible.

Both gentlemen are extremely helpful and their prices are low. I have been a customer for three years. Great experience every time!

I have used Admiral Junction Shipping for the past few years. The owner and his staff have consistently delivered a reliable service and they are my go-​to for any shipping needs. While they may not be high in personality, they are there to ship your packages securely and at a good price, and that is exactly what they do!

These gentlemen have professionally, impeccably handled my mail services for three years. They conduct their business, & themselves, with the utmost of attention to detail. Friendly. Upbeat. Precise. Kind.
They have packaged, & mailed, large, complex parcels for me. Items were valuable & fragile to dear friends; on my behalf.
They call me whenever an important letter, or overnight parcel, arrives for me. Without fail.
They sort & forward my mail for me to addresses outside of Seattle when I travel.
Superlative. Terrific. Professional. My friends, to whom I am truly grateful. Thank you.

Thanks