Bellhops

Around midnight the night before my boyfriend and I moved his best friend completely bailed on us to help us with out move. We already had the u-​haul reserved and we had no idea what to do. I started googling «moving app» and bellhops was the first to pop up.
OMG. LIFESAVERS.
They were immediately in contact with me, and told me it was going to be tough on such late notice but they were there working hard to find someone. It was stressful, but they called me an hour before the time scheduled and said they had 2 guys for me! The price is well worth it and these people really know what they are doing.
Our big studio took about 2 hours to load into the small uhaul and about 45 mins to unload at our new place. They moved all of the big furniture and didn’t leave a scratch on anything!
I have recommended this service to all my friends and co workers because it is more than worth it!
Thanks for finding me great movers in less than 24 hrs and being so professional and letting me pay with a card/​tip on the card also! Great great service!

I’m very disappointed in this company. Initially I was excited to hear about their services. Both my parents died in the last five months and I had to move a truckload of items from their house from CA to Seattle. I had lined up Bellhops to assist me in unloading the truck into my storage unit as I arrived here in WA. I had booked two guys from Bellhops for one hour of work many weeks in advance of my move. Then I called a day ahead realizing I might need them for two hours instead of one so I wanted to back up my reserved time with the Bellhop guys by one hour. When I called to change my reservation the operator from Bellhops did say there was no guarantee that they could extend my reserved time which I understood, but what they did not say was that they were cancelling my reservation completely! I thought I’d at least still have their help for the original hour that I had booked. So literally two hours before I was due to meet them as I’m driving a 12 foot packed truck on I5 to Seattle I get a call from Bellhops telling me they could not provide the helpers until 4pm that afternoon. The truck was due back by 2pm so that was not going to work AT ALL! I informed them that this was not acceptable and that I would need them at least for the original hour I booked. The operator told me she would check into this problem and call me back which they did about an hour later. At that point I’m only about an hour and a half from the meet up point in Seattle, and she informed me again that they could not help me until late afternoon. So I started calling desperately to friends meanwhile still behind the wheel of a truck and finally by some miracle found two friends of a friend to save the day and help me unload the truck. Bellhops were not used at all nor will I ever use them. The movers themselves I have no doubt are probably good but the customer service, and lack of flexibility with scheduling that this company gives is unacceptable especially in this type of industry. Never again!

Justin and Patrick were excellent. Moving from Capitol Hill is difficult with street parking issues and having to wedge a moving truck into the hustle isn’t ideal, but the guys rolled with the punches. They went above and beyond and got the move done early, they could of gone at a slower pace and I would of been perfectly happy. Highly recommend Bellhops.

Bellhops, despite a bit of a rocky start, went above and beyond to make things right. I’m very pleased with the their customer service and I believe that what happened in my particular move was a fluke. Thank you, Bellhops for making me feel like a valued customer.

John and Justin were awesome! I moved from Austin to Seattle and had a hefty amount of furniture and clothes (a 16′ Penske truck packed) and they were amazing and professional at moving it all. They were prompt, respectful, and so hardworking. I will definitely hire them in a year when we buy :) I highly recommend bellhops. Jacob was also so helpful and on the ball with everything! Thank you guys!!!

I am a newly employed Bellhop employee and I have to say I have been very pleased with the smooth process and friendly staff members. They have created a easy sign-​up process and have helped me each step of the way. Bellhops has created an environment that I am proud to be a part of and excited to explore more of.

My family and I have used Bellhops three time in the last five months for different moves. Every time they are polite, efficient and work at a steady pace. Each time you move, some things are bound to get dinged, or bumped. However each time they tried their best and were careful with our belongings.

I love these guys! My experience was very positive. They were on time, fast and professional. Andrew and Keita were our movers. We had a very large, very heavy, new king sized mattress purchased from Costco. It was just too heavy for us to move upstairs to the master bedroom. It took them maybe 5 minutes to get the job done. We’re very happy with Bellhops and will recommend it to friends, family and co-​workers.

The Bellhops were great! They were great sports and super careful with our brand new townhouse (3 stories!). Not a scratch anywhere :-) very sociable and courteous too! I would have totally bought them lunch in addition to tipping if we had time. Something got moved upstairs that we actually decided needed to go downstairs and they didn’t mind taking it back down at all. They even wore the footies we provided to protect the new carpet. I would definitely recommend this service 150%. Did I mention they were super on-​time!

I had a great experience using Bellhops.
Sheldon and Hunter showed up on time and even sent a text to say they were on the way. Clocked in and jumped right to work. Did all the heavy lifting and moving for my 3bdroom house in a little under 2 hours. Not only quick, but also careful with all types and shapes of furniture.
I’d absolutely use them again!

Leif and Josh were super awesome and quick. I estimated for 2 hours, but they only took 1 hour to finish the job. When I say the job means moving big and heavy pieces of furniture from the 4^th floor apt to another new 4^th floor apt. They ROCK!!!

I was very pleased with my experience. Bellhops helped turned my all-​day move into a 2-​hour move!
Pros:
— Kai, the college student who helped me, was on-​time (even a bit early!), professional, quick, and efficient.
— The student has bright green shirts (with the logo) that make them easy to identify.
— The student texts you about an hour before they arrive.
— Reservation and payment are done entirely online.
— One of the reps contacts you 24 hours in advance to let you know the student’s name and contact info.
— Their customer service is pretty fast. I usually got an email response within a couple hours.
Cons:
— The website needs a bit of work. It was very easy to make a reservation, but otherwise, there’s not much else on the website. About a week prior to my move, I wanted to confirm that my reservation was still on and to check on the cost. I logged onto the website, and all I saw were some marketing materials — weird! I ended up just emailing Bellhops directly.
— There is no communication between the reservation and 24 hours prior to the move. You can email them, of course, but I was a bit worried/​surprised that I didn’t get any emails leading up to the move.
At the end of the day, I’m happy to support a startup as well as a local, verified college student. I would use this service again.

William and Sheldon are great and professional! They arrived on time and start working immediately. They unloaded two Door-​to-​Door Moving Containers (like smaller size PODS). We have heavy, solid wood furniture and they carry everything to the sencond floor through staris (no elevator in our apartment building). They moved everything very carefully and also helped us assemble the king bed frame and large dinning table.
Thanks, William and Sheldon! I’ll definitely use the Bellhops again when we move. Good service and reasonable price!

I reserved two bellhops to help me load up my uhaul truck for my move. I had never used this service before but figured I would give it a go since the reviews were so positive. They were supposed to show up at 9:30, and had confirmed via phone and several times via email. 9:30 came and went, and by 10:00 I was still wondering where they were. I figured at this point I would call the bellhops company to figure out what happened. The representative told me that one of the bellhops was a no show and the other had canceled the job. The worst part is that no one ever reached out to me to let me know, and my foot is broken, so I really needed their help!

Jarrod Stout, Nathaniel Battisti, and Charles Woldorff were an outstanding group of young men who worked diligently and efficiently throughout the move. They were always cracking a smile while working to provide excellent customer service. May your futures be bright and prosperous. Thank you all for your exemplary work!

Travis and Peter were great! They were pretty efficient and very careful with my furniture and TV. I was worried about a piece of my sectional couch because of it’s length but they could get it out quickly without issues.
For the Bellhops customer service, they are simply awesome. They’re fast, flexible, and want to wok with you. This has been the best customer service experience so far. I’d definitely use them again.

Jarrod and Kenneth were great. They moved quickly, communicated well, carefully wrapped my furniture with blankets.
I don’t plan to move again for a long time but when i do, i’ll probably call Bellhops.

At first, I was a little worried about hiring college kids to move my stuff into my ReloCube (aka the cheaper version of PODS, but just as good in service in my opinion), particularly because I had to be as space efficient as possible. But the price was right, so I decided to give it a try.
I had Evan and Sheldon for my moving team. Great, friendly, strong, and professional. They were creative problem solvers in maximizing the space and figuring out how to fit boxes and random items in places that worked.
We were able to get most of everything into my container, the rest could easily fit in my car for my long drive to the East Coast.
I already had everything packed and ready to go when they came, and it pretty much took only an hour to get everything loaded into the ReloCube. Definitely helped decrease the stress of moving significantly! Thanks a bunch!

My capitan Connor and his wingman were awesome! They worked really hard and everything made it across town in the same condition it left in. I would definitely use them again and would recommend bellhops to anyone.

Moved from Chapel Hill to Seattle and needed help unloading my Upack moving pod. I scoured through Craigslist to find a mover to help, but rates were either too high (my move was pretty straight forward) or they had ridiculous minimum billable hour requirements. The ones that were reasonable were single-​man crews and I sure the heck wanted to avoid lifting anything and everything. I used a similar service in Chapel Hill moving my stuff into the box, so I thought I would Google to see if there was anything like it out here. Low and behold, Bellhops popped up. It was a bit more expensive than what I paid in Chapel Hill, but then again this is Seattle.
I actually submitted my request for two movers for about an hour and half, pretty late at night for a move the next day. Surprisingly I received an email that stated two movers had been assigned and would be there to complete the job. A few hours before the move, the assigned «captain» Denzel B called me to confirm the time of the move and that they would be there to complete the job to my satisfaction. When it came time for the move, both Bellhops showed up 10 minutes early. Long story short, Denzel and Max B. were very careful with moving my items, were enthusiastic about their jobs and I am grateful for their assistance. Would highly recommend using Bellhops to anyone that needs help with loading/​unloading a moving cube or anything else that they might do.
Also, free feel to use Denzel B’s refferal code hill32, hopefully that means you’ll have him assigned to your job.
*P.S. — dont forget to tip these guys as they work hard and work fast!