Boyd’s Floor Service

As far as hardwood floors go. They can repair issues and have all the skills. Yes, like the previous reviewer said, they leave you with spackeing touch ups and baseboard scratches, but I kinda think that is just normal in the industry. I like Dennis and his assistant. They were polite, on time, quick, and straight forward. The actually repaired a botched job done by Malatesta Woodworks (who totally ruined/​damaged my floors). Oh, and my floors are 84 year old oak, so I would say Boyd’s is great with old old floors. I would use them again :-)

A sour-​faced gentleman from Boyd’s Floors showed up at my house for an «estimate» this morning, for some reason already looking at me as though I’d kicked his favorite puppy. This is after he didn’t bother to show up for our first appointment a week ago and didn’t even call to cancel it.
He looked over the floors and tried to tell me and my husband that it would be impossible to give us a price in advance. What kind of estimate is that? We explained that we understood he might not be able to nail down a concrete total amount but that two other contractors had given us an estimated range and let us know in advance how they would charge for additional work, if needed. He tried to tell us those companies weren’t legit and then walked out in the middle of our conversation. I guess he was offended that we weren’t dying to write him a blank check.
This person has a serious superiority complex. Looking at the other reviews here, I can see that this wasn’t an isolated incident and would strongly advise prospective customers to reconsider.

I called Boyd’s to make an appointment for an estimate. Explained the flooring we had and that it was in a dental office. He told me– «We get too messy in a dental office and I don’t like to do them. Click.»
Not cool. Lost our service, and hopefully all you Unilocalers out there read this.