Chromix

I bought a NEC monitor from them. The salesman was great — very friendly and helpful — and he was able to get me in on a deal from NEC that had expired.
Then the trouble began. After waiting patiently to receive the monitor, I finally got in touch with Chromix again, to find out that the unit still hadn’t shipped. The person responsible for shipping was «working at home», and didn’t respond to emails or phone calls. With the intervention of the salesman, I finally got in touch with her, and she promised that it would ship soon. Weeks and weeks passed. The monitor finally shipped more than two months after I’d ordered it.
The monitor I received has a plug for the UK, a manual in Cyrillic, and a CD-​ROM that only works on Windows OS. Since I speak English and live in NY and use Mac like 90% of photographers, it’s taking me days to work around the problems. The response from Chromix has been to give me contact info for tech support…
This company is a disaster.

We used Chromix to try and produce printer profiles for our business. We use a RIP, and we were very explicit that we do not print directly from Photoshop, but use a RIP.
We were told on several occasions that the Chromix profiling would be compatible with our RIP when we bought it. After more clarifying phone calls and emails, they seemed vague, and didn’t offer any concrete support on how and why they thought their profile would integrate with our RIP, but we took their word for it and tried it.
The result? We printed a test print on one of our Epson 9900 printers. The printer started spewing ink all over the page, to the point where ink was dripping everywhere. It was a mess, and ultimately damaged our printer, requiring us to have an Epson technician come and fix the printer.
Chromix gave us no response in email, but when I called insisting that we wanted a refund at the very least, they suggested it wasn’t their problem, or their fault.
Don’t go near this place if you’re serious about printing. They are quite simply a bunch of hacks who have no idea what they’re doing.