Corry’s Fine Dry Cleaning

This review is of the Ballard location — I was really rooting for this place because they are very close to my house. I had an outfit I needed cleaned for an event — no big deal, couple small dirt spots. I was assured they wouldn’t be a problem. When I came to pick it up the gal told me they didn’t have enough time to get out the dirt. «But you said it would be ready by today?», I said. She then tells me they need extra time to get out stains — after telling me they wouldn’t be an issue. I let her know I wasn’t happy with the service at all and that I’d like to speak to the manager. She said the manager would call me the following day. Never happened. Too bad because I know this spot is super convenient for a lot of people. I guess they don’t realize how important customer service is to a local business. I give them 6 months before they close down.

I called the West Seattle location twice and twice was told that someone would call me with a quote to clean four large area rugs and carpeting on the top floor of my home. No one ever returned my calls. Very poor customer service.

They have doubled their charges on wedding dress cleaning. In October, my seamstress had a dress cleaned for $ 55. I walked in today with a simple A-​line tulle wedding gown and they quoted me $ 207. No press. No preservation. Just cleaning.

Been getting my dry cleaning done for years at this place. Never had an issue or lost item. When I forget to pick up orders I receive a phone call to inform me which is much appreciated.
Very simple & friendly business with excellent employees. Thanks!

Conveniently close. I’ve dropped my stuff off here a couple of times. I did receive good service and friendly service. But, in the end, I believe there are more economical providers in West Seattle.

Excellent Service. What a turn around from a few years ago!

Corry’s is my fall back plan if I can’t get parking at House of Kleen. Corry’s is reliable and the parking is worry free. They always confirm if my standard starch and packaging requirements are OK, which is a nice reminder as I may not need the usual sometimes. Prices are higher than House of Kleen.

Warning: Expensive, Bad Service and low quality!
New to the area the convenience brought me in. After bringing in a few items and seeing the high price I figured at least the quality would be good for those few items.
I brought in a dress that I had paid $ 60 for that had some wine stains. The stains were removed but the clips on the tag formt he dry cleaners completely mishaped the collar. I brought it back and they said they would iron it. After picking it up it looked better until I tried it on. It completely hangs wrong on my neck and now I can’t wear it without a jacket. It cost $ 20 to clean a 3^rd of the price and they ruined the dress. I received no offer to compensate the ruined item. After 3 times in there they gave me a form to fill out and bring back in with the dress. I honestly dont even want to go back. The service is awful they act like robots that have no power to fix anything.
I also had decided to have my Wedding Dress cleaned here (big mistake). They sent it off and when I picked it up it was in a huge box, I mean huge I coudn’t fit it anywhere in my house. I brought it back and asked if they could check for another size as my dress is simple lace and silk without a lot of ruffles. They kept it another week but I don’t think even checked. I had brought it in a cloth carrier and they claimed they coudn’t find it. In the end I bought a box on my own picked up the dress and received no compensation for having to purchase an additional $ 40 box.
My frustration is a lack of connection or attempt at offering good customer service. The older lady and the younger lady both acted like there was nothing they could do.
Its to bad because I live a block away and have lots of dry cleaning needs. I would have paid the price if the quality and service were good.

My husband dropped off his normal amount of dry cleaning at this place shirts pants sweaters usually not above $ 75 at any other cleaners we just got the invoice to pick up $ 200 are the f**** crazy please do not ever go to this cleaners!!!

WARNING!!! If I could give this place 0 stars I would! This place is ABSOLUTE TRASH! If you want to give your entire paycheck for 3 cotton items, then you found your place. To make matters worse, the customer service is APPALLING!!! I told my co-​workers that live in West Seattle about this place and they knew right away that this place is the most expensive dry cleaning in the Seattle area! I’d rather wear dirty clothes than step foot in this place ever again! If I didn’t need the dress, I would’ve left it there rather than paying this ridiculous bill. STAY AWAY!!!

Don’t be fooled by the stores high end appearance or the higher prices they charge because this is in no way an indication of the quality of service you will receive. When I told them about their mistake (ironing two sets of creases on each sleeve or as I like to call it — RailRoad Tracks) I was amazed with how unconcerned the staff was about my complaint. The woman didn’t even want to look at my shirt so I decided to post pictures of it online in case she changed her mind.

We are new to West Seattle and are in the market for a dry cleaning service.
I decided to give Corry’s a try — WOW — don’t think we’ll be going back.
Men’s Button Down Dress Shirts — $ 3/​each
Men’s slacks — $ 8.35/each
SERIOUSLY?!
Sorry — we found a place where the people are nicer and it doesn’t break the bank!

I got good service from the staff, but all to frequently their pressing broke the buttons on my shirts!

I brought in a few shirts, a couple of sweaters, a pair of pants and a dress or two and somehow my bill was $ 130. Holy crap!
My clothes came out clean and the staff there was friendly and nice, but they do seem a tad more expensive than other places. Some might say you get what you pay for, but I’ll keep looking around for another place that gets the job done for a reasonable price.