Someone closed the store on a Saturday afternoon. The post it on the door said be back at 1:35. We waited 45mins for the person on duty to come out from the back of the store and let us in during normal business hours. When we finally got what we came for SHE was rude.
D A.
Évaluation du lieu : 5 Seattle, WA
I LOVE this place. If someone told me I had to choose one beauty supply store in all of greater Seattle, and only shop there for all my cosmetology needs, I would choose this store, and this location. If you are a hairdresser, manicurist or esthetician(any sort of cosmetologist), this is your HUB for the largest variety of product lines and supplies in all of Washington. Not only that, it is also an amazing source for information and assistance, as the manager and employees are extremely helpful when it comes to determining which products you’ll want to use, how to formulate, running your business, troubleshooting, current trends… you name it, they are on it! They are my google for beauty knowledge:) Tracey and Carla do their work with a proficiency that is above and beyond what anyone could or should expect of a salesperson. They both know more about hair than anyone I know in this industry. They have their ears tuned to the best info on what works and what doesn’t. The biggest mistake I’ve ever made was when I first started coming here and I didn’t engage them in conversation and ask a million questions. Their input and recommendations are invaluable. Over the years, shopping here, I have had all kinds of situations that needed resolution, be they returns or a defective product or any concern whatsoever. In all cases the responses I’ve received have always been both generous and understanding. Beyond understanding! Regular folks only DREAM of being able to carry their CosmoProf card! Bravo to Tracey and Carla and the rest of the staff! You all are a part of my life’s community, and I appreciate you very much. Please continue to exist forever. XOXO
Jake G.
Évaluation du lieu : 5 Seattle, WA
I’ve been going here for 10 years now. Their staff(Tracy & Carla) have been there for almost all(if not all) of that time. There’s something to be said about familiarity and I can get it while I visit here. Licensed professionals only, but if you are one, enjoy nice discounts on salon and spa products.