Dallas Watson Flooring

I purchased a home that was built in 1908. Before moving in, we had all of the flooring redone – oak hardwood upstairs and carpet downstairs.
This was a very difficult job because the house is not even (about 5″ lower on the west side than the east). Further, upon ripping the current flooring out, there were more inconsistencies in the sub-​flooring.
Dallas’s team did an expert-​level job installing the wood flooring, really transforming the home. They were also very thorough in communicating with me about the issues at hand, instilling my confidence in them to handle the problems regarding the unevenness.
Before even beginning the project, what I was concerned about were transitions between rooms, and where the flooring abuts the trim. You often see horrifying rough edges and transitions in door jambs (like those metal bar things you see along the bottom) so the floor is not seamless. They did beautiful transitions. You’d think this flooring was here and the house built around it – that’s how perfect it looks.
Dallas came out to provide the bid, and came out after his crew was finished, identified some little improvements, and had his team come back out to do bits of finish work. He’s a perfectionist and made sure his seal of approval was on this project.
I couldn’t be more happy!

Leo and his team did a great job getting our badly battered floor into beautiful shape. We didn’t realize what poor shape our floor was in. And this was after another flooring firm came in and stained our floors the wrong color — twice! Well, we didn’t want to use that guy again. He couldn’t seem to do much right.
Leo worked with us to show us various color options and we picked exactly the one we wanted. Then he and his team did a great job taking care of everything — it was almost like we never had any problems at all.
Highly recommended.

We just had the carpet in our office building upgraded in the hall, stairs and landing. Dallas Watson did an excellent job.

Dallas Watson Flooring was excellent with the installation of our kitchen floor. They stated when they would start and finish and the project was completed within budget. And if Roman and Nick are your installers, you are in for a treat!

We just had our kitchen floors redone by this company and they turned out fantastic. The guy who did the refinishing was very polite, friendly and very skilled (and even helped me with my car that was having an issue on one of the days)! Dallas made sure that everything (any issues) were taken care of and he did a walk thru at the end of the project which is not all that common.

I contacted Dallas Watson to replace my 8 year old yellowish cork floors with a darker plank style. While the square footage of my kitchen was small, it was challenging due to a kitchen nook that was installed permanently AFTER the original floors.
I came home to a beautiful floor and no evidence of all the molding they had to remove and reinstall.
Bo and Stephanie in the office were great to work with and very responsive by phone and email. And our installer (I’m sorry, I forgot this name) was wonderful too! He got to spend the day with our little dog running through his work!
Price was definitely fair, they cleaned up nicely and I am loving our new floor!

Great prices and great service. They were great to work with… very happy with the job they did.

We had Dallas Watson replace all of the wood and carpet in our new home. Melanie was great, kept the project moving, and was even able to get it started early. She was knowledgeable about the products and helpful with choosing flooring in the showroom. They did a great job fixing the squeaky subfloor and replacing all of the flooring, they even finished ahead of schedule. I would recommend them for flooring.

I recommended Dallas Watson Flooring to a friend who is fixing up a house to sell this summer. Melanie was very prompt and friendly in handling his estimate request as soon as possible. Her crew worked efficiently and thoroughly to make the wood floors shine like new! The project took just a couple days to complete, and the finished result makes such a huge difference in the overall look of the house. We highly recommend Dallas Watson for the quality of work for anyone’s flooring needs.

Had them replace old carpet in my condo with cork flooring. I went with them as they are local and I like to support small local businesses. The whole process was quick and efficient and I love the floor! I would recommend them to anyone.

My bathroom was in sad shape. I moved into my place early 2014, which was built in 1970.
I am certain there were still pieces of 1970 in that bathroom. Each time I would use it, it would put a damper on my day. I referred to the theme as «wavy cream», complete with a seashell sink.
I knew when I moved in that the bathroom was my first update project to tackle.
I had an idea of what I wanted for colors and style but really no design experience or knowledge of how to compile my wants and needs into a finished project while staying within a reasonable budget.
The Dallas Watson team helped me narrow down my choices to some styles and combinations of materials based on our discussion and pictures I provided of bathrooms I liked.
We ended up going with a straw-​patterned ceramic tile for the flooring, tub to ceiling subway tile in the shower, custom glass sliding doors, multi-​colored espresso glass mosaic as an accent in the shower and on the wall, and a beautiful custom-​made maple vanity cabinet and quartz composite counter top. And double sinks!
I know I probably wasn’t the easiest customer to work with because my preferences were very particular but the team was very patient with me at all times, demonstrating the highest professionalism and customer service.
I highly recommend Dallas Watson Flooring to anyone looking for flooring or bathroom work. They are an honest business that operates with integrity and they do excellent work. They are also priced very competitively.

The office staff were nice, but be ware of the estimator they send you! My estimator was 30 minutes late, and showed up without an apology. I asked for his recommendation for a contractor, and he gave me the number of his friend who is in the business. After leaving the guy a voicemail detailing the renovations I needed, he called me back and said rudely that his friend (the estimator) told him it doesn’t seem like I will be able to pay for the renovations I want, then rudely hung up on me. The estimator, while already taking up a few hours of my paid time off, promised to send me a report the following Monday, but it’s been two full weeks now and I haven’t heard from him. Basically you are spending your time to show a stranger around your place, and having him give away your personal information to someone else (with his own bias included.) Do not work with them!

After getting an estimate from Melanie who was very friendly, helpful and straight forward we hired Dallas Watson to install our engineered hardwood that we had purchased online elsewhere. We scheduled a Thurs-​Fri-​Mon-​Tues install date so that we could move the furniture from one half if the house to the other during the weekend.
However after arriving that morning, Vadim checked our subfloor and found that the moisture levels were too high. So Melanie went to Home Depot and rented a dehumidifier to dry them out. The moisture issue ended up delaying the start to the following Monday but once started we found Vadim and Igor friendly and thorough and they cleaned up the work area well. We appreciated the schedule flexibility and the extra help with planning out our project. Overall we are very pleased with the results; our floors turned out beautifully!

We hired these guys to do our main floor staircase in bamboo (after pulling up the carpet and staples ourselves to save on labor costs). Their quote was affordable and they could start asap.
When they dropped off the supplies a few days before the job was to start, we noticed that the bamboo wasn’t exactly what we wanted and wasn’t a close enough match to our existing flooring at the top of the staircase. I called them on a Saturday morning not expecting anyone to pick up; Dallas picked up the phone himself and we decided that we would go get our materials from a big box store that had stock, and he would credit us back the cost of the materials they’d brought (and pick them back up as well) without any additional restocking fees. We got our wood that day, and our job was still able to start Monday morning as planned.
The installer was professional, quick, and his work was flawless. We couldn’t be happier with our staircase and feel that it’s going to add value to our home. We will definitely be hiring them again for any other carpet-​to-​wood projects we have!

Gene H.
My wife and I hired Dallas Flooring to install a bamboo floor in our kitchen. Our project manager. Pavlik kept us well informed of the status of the project and the installers did a very good job with a kitchen floor that was not level and a refrigerator and stove that needed the countertop and cabinets to be modified so the appliances would fit properly
The end result was a beautiful floor that was completed for a reasonable price and in a timely manner.
Thanks to everyone at Dallas Flooring for a job well done !

I hired Dallas Flooring to put in a gym floor for my indoor dog gym. This was a specialty floor and Dallas knew exactly what to do and where to order. His team, with Alex was phenomenal! It turned out I suddenly had a chance to do a TV interview for my new business and they went the extra mile and then some in order to have the floor completed in time for the interview, including working late into the night!
THANKS ALEX, PAVLOV, DALLAS and the whole team of guys who got my job done!

I worked with Melanie at Dallas Watson on two recent flooring projects (carpet and hardwood) and I was extremely pleased.
For my hardwood project, Melanie miraculously sourced a near perfect match to my existing hardwood. She provided impeccable service and project management. As for scheduling, she managed to squeeze me in for an earlier installation.
For my carpet project, she was super knowledgeable about the various options and worked hard to help me get the right color and quality.
As for installation, both the hardwood and carpet teams did an amazing job. I was most impressed with how carefully they replaced the base boards upon completion of the hardwood. Absolutely no touch ups to the wall paint were needed.
Would I recommend Melanie and Dallas Watson? Absolutely. I look forward to working with Melanie on future projects.

It’s all about supply and demand. When demand is high, suppliers feel like they can misbehave without consequence. Luckily, we have websites such as Angie’s List and Unilocal on our side.
We’ve all had experiences or heard stories about deadbeat Seattle-​area contractors. You can add Dallas Watson Flooring to your «deadbeat contractor» folder, in my experience.
I spent an hour with their sales rep/​estimator, who talked a good talk. He promised an estimate by the next morning. That came in a couple of days late, but the price was pretty good compared to a couple of other bids I had in hand…
…until I noticed a number of strange errors in the project description write up. There were line items for supplies that didn’t apply to my job. For part of the project, the estimator included the cost of materials but oddly left out accounting for some of the required labor. When I inquired about these anomalies (not a good sign!), Dallas sort of acknowledged the errors and added $ 800 to the estimate, which pushed the number beyond my budget.
So, I asked for a revised estimate, scaling down the scope of the project. No response. I politely asked again… obviously I was asking too many questions or my project became to small to bother with, because I never heard from Dallas Watson or his associates again.
Look, Mr. and Ms. Contractors, if you’re not interested in pursuing a project, all you have to do is say so. A little consideration or diplomacy – whatever you want to call it, goes a long way. To simply not respond gets a big fat «F» in my book. Dallas Watson didn’t do my floors, and given his company’s carelessness (?) with the initial estimate and lack of follow-​through, I probably made the right decision… who knows what additional aggravation I would be in for?

This review is long overdue. We had Dallas Watson redo our kitchen and dining floor and add hardwood where there was carpeting. And it had to be feathered to match. We worked with Melanie and she was great! They worked around a last minute vacation so we could be out of the house for the stain and stuff to dry. Where it got tricky was the color. We were not happy with the standard colors and asked them to make something that was a dark brown but had gray tones. We were already gone at that point and Melanie spent a ton of time with us texting pictures of the colors on our actual floor. WE LOVE IT!!! I thought the price was fair, but to be honest we didn’t look around too much. I was happy with how quickly Melanie came out to give an estimate and could tell she was a sincere person.

I hired Dallas Watson flooring to do some work in my Kirkland Condo. The quality of the work was great and they were very friendly and quick in getting the work done. The pricing was fair (a little more than I wanted to spend, but they did a great job and it was worth the extra money to have my wood floors done correctly).
The only reason they are not a 5 out of 5 star was because there were some difficulties communicating with the office manager and making sure that things were scheduled.
All in all if I have another wood flooring job I need done I’ll use Dallas Watson Flooring!