Full Service Property Management

i absolutely adore my apartment and the location, and moving in a few months ago was a super quick and painless process. Daniel was, and remains, very professional and friendly.
the maintenance team is friendly as well but seems a little disorganized and like there may be some communication issues.
there is room for improvement here but definitely not the worst property management company I have dealt with.

This place is horrible. They claim they have good reviews and have been making changes, They begged me to make a review when I first moved in but I was hesitant. I have only dealt with two good people since I have been in here. They did not properly make up the place when I moved in. They handed me a can of paint and said go for it. They recently charged me twice for a repair when I emailed back about it since it was a repair that was a problem when we first moved in Peter did not bother to respond. Instead we got charged twice. PM places are tough but this place is beyond bad. Stay away, far far away. Can’t wait to see how they screw me in the future.

Full Service PM does a great job tailoring to your needs. As a landlord I was looking for a boutique firm, and have been pleased with the services they have provided. They found a great tenant and were responsive to both parties, should a need arise. I would be happy to recommend them to future renters or property owners who need good representation.

Yes, Peter, you had a couple positive reviews years ago. Unilocal is not burying them, they are just no longer relevant. Rather than attacking your critics you could listen to them.

I rented from full service for a year and couldn’t have been happier to be out of one of their rentals! The owner Peter Nelson was beyond unprofessional every time I came in contact with him even making me cry once so I would only speak with Dan our actual property manager after that because he atleast was a decent person underneath having to work for a shitty company. They charged me for a garbage bill of random items that were left in my back yard they said they would clean up and never did so I let them know I was putting them out for the garbage man and after they got the bill they denied getting my texts and calls and added it in on my rent that month. At no surprise to me when i moved out at the end of my lease they charged me for things that made no sense after rating my apartment better when I moved out then when I moved in so I took them to court and won most of my money back! They are sketchy in every way and I highly recommend you just save yourself the headache and don’t ever rent from them!

Property managers always have it rough just the nature of the business means occasionally you’ll have an upset tenant or potential tenant. It seems those few tenants have found Full services Unilocal page.
I’ve been working with Peter at full service property management for several years now and have multiple clients that have used his services. I have always heard great things from all my clients that have worked with him. Peter has years of experience managing properties and it shows. He offers great service at a fair price. Also his company can tackle some larger maintenance jobs as he maintains his license as a general contractor so his company truly is a one stop shop.
Keep up the good work Peter!

We went through the application process pretty easily. Dan was helpful through the entire process. Property was in good condition. We’ve been here at this place for 2 months and had some issues with the house. But we’ve always had our issues fixed within 24 hours, most being the same day. Overall a good experience.

It took about two months to receive my refund back after I discovered the prospect unit had mildew and several maintenance issues. The company deducted $ 35 from my refund for bank fees.

Seeing the bad rating on Unilocal,I had to do my own review. So far I have had nothing but great service and quick replies. Daniel Phare and one other gentlemen whom I forgot his name (sorry) have been great! It’s really easy going. We are unfortunately planning on moving to a different area, so business with them will be through soon, but I wouldn’t hesitate to rent from them again.

This is the worst people I’ve had experience with! They are very unprofessional and only make business of off you. I do not EVER recommend them! They just take your money. I have made an appointment to see a home in Kent and when it came time to see it, Samara (leasing agent) called me and said she can’t make it so she will call me on Monday morning and make another appointment for Wednesday. I have not received a call that morning so I called her at about 5pm and made appointment next day. And again when we headed out, she called and said she can’t make it. About 30 minutes later she calls again and says she’s there already if we want to go see it, come that minute. When we came into the house the bath seemed to be used because it was wet like someone took a shower. We asked for owner going down on price and Samara said she will call me and say if the owner approved. I again never received a call so I was calling her and all she told me that there are other people interested in the home for the price they have so she was sure that the owner wouldn’t go down. 3 weeks later I call again and ask about the price, then Samara said ok owner approved the rent to be lower. So we applied online on Sunday, payed $ 80 for me & my husband. After it was complete I was notified that I’ll find out results ²⁴⁄₄₈ hours. I texted Samara Wednesday hoping to move in faster. But all she could say that their system went down and it will take another 2 days to figure out the results. I call and txt Samara Friday and her phone is off. (Didn’t call Thursday because it was the July 4^th). I left a message to Dan (v.p. management serves) on Friday morning and he called me back that Friday afternoon. He told me that Samara is off on Vacation due to the holiday and that we would be able to move in soon and finally get out of the hotel that we were in. Because we moved from NC we got hotel so we could find a nice home because we have a 1 year old baby girl and a week old newborn. Dan had told me that all he needs to do is call our previous landlords and make an overwrite on 2 of misdemeanors that my husband had on his criminal. But said it was a concern that we lived in a rental for 2 months, I have corrected him and said we lived 14 months at the previous house and I sent him a picture of our 1 year agreement. On Monday I receive an email that my application was denied. So I call Dan to find out why because Friday he told me everything was good. So he tells me that now there are 4 misdemeanors on my husbands criminal and they cannot overwrite so many. Another thing was that our previous landlord does not speak English and that it was hard to speak with them but he did say that we lives there for 2 months?! And the image I sent him had dates makes off and written on top (landlord did it since it was different dates than we first mowed in). I have had the best landlord ever in NC, he was the owner of the home that we rented, we would always go over to their home for holidays get together and there is literally no way he wouldn’t speak English and say that we lived there for 2 months. When I called my landlord, he said no one called him. So I called Dan back same day saying I want a refund because they took a WHOLE week to tell me that I got denied while I could have rented another home we had on list + we payed over $ 100 per day for the hotel while waiting. And all he could say was sorry and that I cannot get my money back. I also requested a copy of the misdemeanors my husband had on file because we checked at the court house and my husband has only 1 not 2 and not 4. so Dam sent me how I could request it from a different site. End of story! I told him I was very unhappy and that they are unprofessional. I wound not recommend them because Samara doesn’t always call back and when I called her she didn’t even remember who I was so I had to explain each time I called. And another thing that I was so shocked about that Samara went off on vacation and I didn’t even get notified. They are waste of money

I went to visit a property advertised for rent last month, after speaking to the leasing agent and setting up appointment. I noticed there was another interested couple also viewing the home. I got a card from the agent and she told me «to apply online» if interested, which we did the following morning. Their site is automatic and it charged our credit card $ 80 immediately ($ 40 for each of us). After 2 days of waiting, I emailed them and asked about the status of our application. Their reply was that another family had also applied and put down a large deposit, therefore, they were still waiting on their credit check to be complete. .If not approved, they would give us a call to consider us. A few days later I had not heard anything still, so I emailed the rep again asking for a refund of our $ 80 (if they were not going to run our credit, why is this needed?). I got no reply. I called the leasing agent next and asked for a call back but still no reply. I just want my money back if our credit/​background check was never done. Even if we were notified that we could rent this home after all, I am not interested considering the very bad customer service we received!!!