Laura’s Alteration & Tailor Express

Wow just need to echo the other reviewers who commented on the bad attitude! I went in with a few pieces but her rude and generally angry demeanor immediately turned me off. After showing what I’d like done, simply bringing in a dress and slacks, she gave me erratic and expensive pricing.
I decided not to buy and she asked if I thought it was too expensive and I honestly said yes. She replied that its a lot of work. haha what? Bringing in a pair of slacks and a dress, seriously, those are the most popular and straightforward alterations to be done. Guess she just didn’t want a customer, which is fine by me, I’ll take my dollars somewhere else. Have definitely had many items tailored by other people in the past and I’ve never been quoted the difficulty of bringing in a pair of slacks and a cotton dress.

I had a broken zipper on Outdoor Research down jacket. I took it to this store and I was told that this is not an easy fix and that it will be extra for it. I paid $ 50 to get it fixed. When I came to pick it up the jacket looked horrible and it was completely destroyed. I got to talk to the owner who assured me that she will fix this for me, either fix the jacket or replace it outward. This was a $ 200 jacket. I went home thinking good luck since it seemed that it would be impossible to fix and I was thinking I am getting a new jacket. However, two days later I got a call to come and pick up and she did an amazing job. I thought she bought a jacket and replaced it that good. I would take my stuff in a heartbeat to this crew. People make mistakes and that is OK, but the ownership really stood up and made sure that despite the mistake made all was good with the customer.

Its too bad you cant give less then one star, because this lady deserves it. When we showed up she was angry and rude. I wanted buttons added to my pants for suspenders. She demanded we tell her where they go. I said whatever the standard is for suspenders, which pissed her off more. Im assuming due to lack of intelligence. When i was putting the pants on she was making rude comments to my wife about the size of my clothes. Obviously we left so I cant say if her work is any good but if this is her version of customer service i cant imagine this business being opened much longer. I would be nervous to leave my clothes to alter with someone who is so angry to begin with imagine if she makes a mistake.

Very expensive dress alteration: $ 72. She seemed grumpy and didn’t understand what I asked of her. When I picked up my formal dress it was handed back to me jumbled up in a plastic GROCERY bag. The hem isn’t very even. I really wanted to like this place but am very disappointed.

Laura’s Alterations saved my beloved vintage orange leather jacket! Her superb sewing replaced a broken zipper and she went out of her way to find a good color match. I was astonished with her care and detail. Thank you, thank you, thank you!!!

Very bad attitude. Seems pissed off all the time. Your job is simply cutting up pieces of clothing. don’t get why cant you greet your customer with a better attitude or a smile???

Laura does great work at reasonable prices. First of all, I have both a unique body shape (small tall) and sense of style. I have tried many other tailors only to be disappointed by them not following my instructions for a specific look. Laura (Negii is her given name) gives me her expert advise and yet she does not override my sense of style if the two conflict. Now she does all of my alterations.

Very quick turn-​around on repairs to my slacks and work looked quality. Done in a few hours and convenient location. Seemed to be a bit of a language barrier, but everything turned out just like I asked. Prices seemed reasonable.

I got two pairs of work slacks hemmed here. They were done about 3 hours later, so pretty quickly! But it was pretty expensive, $ 26 with tax for two pairs of slacks…

Pretty good. The work is ok and you get your clothes back really quickly. It’s nice that this place is open so late, but it’s pretty expensive.

I think it’s brilliant that there is an alterations place in the mall.
The best perk is that its open mall hours!
* Fast alterations
* Decent prices
* Can do last minute fixes in a hurry if needed!
Check this place out if you need alterations done.