The UPS Store

4 stars — The UPS store is located in the heart of Queen Anne. I only use the store for Amazon returns. The process is really simple, you just drop it off. The staff is friendly and they carry supplies like boxes and tapes as well. I cannot comment on UPS service or paid postage here since I have not used it. Otherwise 4 stars.

I had a document that needed notarizing, and got turned down by the notaries at my bank and at Fed Ex. (The document was in Greek… but the other notaries claimed they couldn’t notarize a document in a foreign language, which isn’t true.) But the notary at the UPS Store did it no questions asked. Saved me a ton of time and
stress. Thanks!

Shipped something through them a couple of months ago. Online tracking wasn’t working, so I called them and they emailed me the delivery information. I had send a return and shipper was claiming they had not received part of the return, so I called the store again and asked them for the weight of the items returned. They emailed this information to me promptly, and they were super courteous on both occasions.

I have had my mailbox here for over 3 years, and from the beginning the staff here have exceeded my expectations. Its great to get to have my amazon packages delivered here securely. As a mailbox holder, they have also faxed things for me, and I have mailed small packages using both their USPS and UPS services. I couldn’t be happier… and they seem to always have yummy candy in their candy dish for my kids when they are with me ;-D We had tootsie rolls and Dots today… Yes they do get a bit backed up at busy times, but you

Seattle, Washington
(In Queen Anne)
Renting a mail box from UPS costs more then a USPS PO Bx but they offer more services then a PO Bx. I’m out of town a lot I appreciate that I can call this business and ask them to check my box for a particular piece of mail and fwd it to me. This also saves me a trip to the box if the mail hasn’t arrived yet.
UPS provide a number of services:
Hold your mail
Sign for all your incoming pkgs
Send your mail to u if u r outta town
They will wrap & send a pkg for you
I’ve used this location for a couple of years and the employees have always been professional and courteous some addressing me by name. I trust them to properly fwd my mail in a timely manner when I’m out of town and have needed a particular piece of mail sent to me at an out of town address. When I receive a package they email me to let me know it has arrived. This is very convenient for me.
If you have a mailbox at this location you have ²⁴⁄₇ access to check your mail because they give you a key to the stores locked front door.
I appreciate their setup and the services they provide meet my needs. I don’t have to be concerned of possible package theft when I use a UPS mailbox vs home delivery. It does cost more then a USPS PO Box but to me it’s worth the peace of mind that my mail and packages are safe and secure at the UPS office. I would recommend this UPS location to meet your postal needs.

I do not recommend using this store to package your items. While visiting my mom in Seattle we dropped off a stereo receiver and remote to be sent to me in LA. When I got the package I emptied the mountains of popcorn packaging — took out the bubble wrapped stereo, I did not see the remote in the popcorn which a friend helped me remove. When I opened the bubble wrapped receiver I assumed the remote would be enclosed with the stereo. It was not. Upon calling the store to inquire about the remote– to see if it was still at the store and after several phone calls the manager Dan said «this happens all the time» and there was nothing he could or would do about it. He actually told me three different times that «this happens a the time» If this happens all the time why don’t they address it? I can’t be sure the remote was in the package. I have filed a complaint with UPS about the packaging procedure and the way the manager handled my complaint.

I stop by this UPS store all the time to drop off various prepaid or labeled returns. They are always so nice to help me tape up my boxes. I messed up recently and tried to send some of my USPS packages returns here, and they were really nice about it. They even helped me tape those boxes too! Thanks for the great customer service!

I had to drop off a couple of pre-​labeled UPS packages here, so I thought I’d have them do a small print job instead of making a second stop at Kinko’s.
My experience with Kinko’s is that I give them my USB drive, tell them what I want done, and they take care of everything for me.
At the UPS store they expected me to figure out how to their computer system and printer myself.
At the UPS store they didn’t carry the type and size of paper I needed.
At the UPS store the clerk stayed on the phone with his friend the whole time he was «helping» me.
So I went across the street to Kinko’s and they completed my job in less than 5 minutes, and it looks great.
I’ll never try the UPS store again.

Don’t ever get passport pics here
1) they didn’t know where the camera was, should have taken that as a sign to leave
2) was told not to smile then they printed my pic without showing me and I look terrible
3) they charged me 2x as much as my friend paid at the Fremont ups store because they are all «independently franchised» seriously what kind of crap is that?
4) she told me it would cost a little less to mail my passport package at the post office. Sorry but shouldn’t it be the same rate?
Seriously annoyed, enough that I’m willing to go pay for a second set of photos ELSEWHERE. Seriously I’m stuck with this picture for ten years you could at least try a little.

Lance was most helpful and knowledgeable. Easy to park at the store, helped unload, he knew the best way to ship a fragile treasured piece of furniture, wrapped and secured and boxed very well, on a UPS freight truck, so no conveyer belt damaging… Worth paying the extra dollars. Was absolutely thrilled to see our bookcase arrive safe and sound, exactly as he said it would, and on the day he said it would. THANKS !

We’ve had a business box at the Queen Anne UPS Store since they opened (over 10 years ago!). They handled an international pallet shipment with no hassle and are always helpful and friendly. This Halloween, Lance even helped us figure out how to turn a pallet box into a spaceship!
Perfect location in Queen Anne with parking, and across the street from Caffe Ladro, Metropolitan Market and Bartells, so you can get errands done all in one place.

Lance rocks the shipping world! We had a huge TV to ship and he spent a ton of time helping us figure out the cheapest way to get it there. He even created a custom box for us. He is my hero of the week and we will go there anytime we need shipping services!

Our clients called today and said that the glass table arrived in perfect condition – we’d be lost without Lance!

This store is fine it is UPS that I have a problem with. We had a package get delayed because of weather in the midwest. Which would be understandable if the item was coming from back east somewhere. But it wasn’t. It was coming from Spokane. Come to find out UPS ships items going from Spokane to Seattle thru their hub in Kentucky. Maybe it is just me but I just about lost it when this little fact was explained to me along witha lecture about logistics.

Dave was mega helpful in trying to get me set up to ship an oversized (80“x12“z12″) 210lb. package, but in the end I couldn’t afford it.
I paid for the packaging, which was very well done, and he helped me load it back into my truck after refunding the shipping cost I’d paid when I dropped the pieces off, no hassles, Great service.

Ive had a mailbox with these guys for years and theyre always fast and friendly. They even remember me when I come in, which is completely unexpected and cool!

Dude at the counter looked annoyed that I came in. I had a small box ready to go and he suggested that I buy a better box. I told him that the box I had was fine and that I just needed to send the package the cheapest way possible. He told me it was going to be $ 21 dollars. I told him that I’ve sent heavier and bigger packages for less. He then took another look in his «system» and found a shipping method for $ 13. That sounds about right. I also mailed a few letters and left.
It wasn’t until I got home when I saw that he charged me $ 1 for each letter and charged me $ 4 for a box that I didn’t buy. It wasn’t worth it for me to drive back and get a refund but I probably won’t go to this location for shipping again. It’s my fault for not checking the receipt before leaving the store. I won’t be back and it’s too bad because I’m always sending packages to my family on the east coast.
This place sucks. Don’t make it so obvious that you hate your job. Get some customer service skills and don’t over charge your customers.

Free parking? Unheard of in this city.
The owner happened to be working today and he was very helpful and friendly. Clean and uncluttered — which is important because anything else I would be scared of mail being lost.
No complaints so far and I will update on their service in the future as I plan on using them a lot!

So i’m not your average everyday shipper.
So when I came into the UPS store with a deer in headlights look, the employees quickly recognized my look of confusion and helped me neatly and compactly (is that a word?) wrap up my packages and send them all over the states. I couldn’t have done it without their direction and help and now I can officially say that my CHRISTMAS SHOPPING and SHIPPING IS DONE! :) yay for me and yay for the UPS store…

Good location, quick service, but one hell of a weird parking lot.
I go here when I’m fed up with Kinko’s across the street. And I’m always surprised at how different they are at UPS then the FEDEX Kinko guys.
They help you bring your packages in. They actually know what they are doing and can get you quickly out the door, with tracking number in hand.
I’ve never been disappointed here. Though the parking lot is a tad small and strange. And easy to miss if you don’t know where it is.