The Toyworks

I like shopping here, I have shopped here for 10+ years! Great toy selection, helpful staff, and lovely little community toy store. They are very cool about kids touching toys, running around, etc. But I ask for only one thing. After I buy $ 200 worth of toys and you already run my credit card don’t just leave the toys on the counter. I had to ask for a bag. Then I was charged .10 cents for the bag. Then because my card was already ran I had to search around in my bag for a dime. My recommendation is that you build the cost of the bags into the price of your products in some way? Then you can just bag up the toys? You could use eco-​freindly bags and anyone who does not want a bag can ask you not to bag. Or at the very least the staff needs to learn to ask «would you like a bag for .10 cents more?» prior to running the transaction.

Good selection of toys especially playmobil. Good prices. However service is spotty. My 3 year old son needed to use the restroom and they directed us to a public one down the street. I’m pretty sure they have an employee bathroom somewhere. If you cater to kids you should be prepared to share your restroom with little ones who may not make it down the street.

This toy store is nestled downtown and has an adorable Lego soldier «standing guard» out front. I brought my husband here — mostly with our nephews in mind — partly for him. We walked from the back of the store through to the front.
Shelves are lined with plush dolls, small toys, stuff you can build, animals you can dress, and more awesome toys — even some I recognized from childhood! There were children’s art supplies, a Rube Goldberg setup out back, and a balance bicycle in the window (a bicycle with no pedals, for toddlers). It was full of greatness and a lot of fun to walk through!
We didn’t buy anything for our nephews (we already have their Christmas gifts) but this would be a great place to shop for any little ones in your life.

I have been a customer at the Toy Works for many, many years. It is such a joy to shop there. There is such a good selection of quality toys and books, and the staff goes out of their way to help you find whatever you are looking for. They will call their other store if the Sebastopol store does not have it and have the item sent over for you. They provide free gift wrap and a frequent buyer card to earn $ 10 off an item. What more could you ask for? I feel so fortunate to have such a treasure just blocks from home.

Our family happened in here while the 4-​year-​old and daddy were finishing up their ice cream cones at Screamin’ Mimi’s down the street. I took the toddler for a walk, and came upon this wonderful, fun, lovely toy store. Why is it that only smaller towns have toy stores like this?
The layout was friendly to kids and adults both, with play tables in a few areas with different play sets out… so grown-​ups can look over the options while keeping one eye on their little one. Great, GREAT selection of good quality, worthwhile toys (Plan Toys, Play Mobil, Ryan’s Room, Melissa & Doug, etc.), thoughtfully organized.
I was pretty much in heaven.
The staff was kind, and while I didn’t happen to ask any questions, they seemed like they would have been a great resource for suggestions or advice.

DO NOT order anything online before going in here. The prices are competitive. The staff is great: friendly, conscientious and knowledgable. You can walk in there and know nothing about kids, and the staff will pick the best gift for your young friend. The Santa Rosa store is equally stellar.