Eye Express

When I was younger if you wanted to tease somebody that wore glasses, you called them «Four eyes.» Nowadays, I would be «Optically challenged.» Ridiculous!
As a recent transplant to FL, I was looking for one of those all-​in-​one places where you could get your exam and glasses all in one stop. These guys seemed to fit the bill and they are a fairly large chain.
INTAKE– They claimed walk-​ins were welcome but I made an appointment and was taken after about a twenty minute wait.
PRO TIP– They are not open evenings or on Saturday which I consider a negative.
PRELMINARY TESTING– The young lady that handled this was just OK. I was a little disconcerted that some of this preliminary stuff was manual. I’m used to it being all automated and in this case I think automated is more accurate.
THE EXAM– My doc was OK but just that. His bedside manner was just barely adequate and he made me feel like I was on an assembly line.
THE GLASSES PURCHASE– This young lady was way, way too chatty for me. All kinds of extraneous questions that got in the way. She acted like she wanted to be my new BFF. I was annoyed.
THE FITTING– This person was friendly, competent and all around exceptional. It was a great way to end my experience.
MY NEW GLASSES– Very nice!
CONCLUSION– I’m conflicted! I expected more automated/​sophisticated testing from a fairly large chain. I expected a doc with better people skills. My experience with the people in general was mixed. On the other hand, my new glasses are very nice.
In another year I’ll be ready for my annual exam and I’ll likely look at other options.

I actually ordered lens and frame there but they broke the nose pads on my new frame. The sale woman told me it’s not a big deal, since nobody could see it. I didn’t say a word and thought I should get what I paid for regardless if ppl can see it or not

I ordered designer glasses and sun glasses
The have me a price but then called me and upped the price dramatically
So I cancelled
Very expensive eye wear
Order on line and save a lot of money