Allstar Moving Services LLC

IF HERE IS ANY OPTION TO GIVE STAR IN NEGATIVE I WILL GIVE THEM AS LOW AS I CAN. –100
WORST WORST WORST WORST LIARS COMPANY IN THE USA
NEVER DEAL WITH THEM.
I made a big mistake of my life to hired this company to move my stuff from Bostan to LA, California .They took almost a month and after picked up they start increasing the amount, All liars on one spot A to Z from office to driver, they have to change the company name from All stars to All liars company .if you hire them that means you are paying them to torture your self .All are un profesional, they don’t know how to deal with the customers Jessica, Monica and Rachel all are liar after 30 days i recieved driver phone call, i am coming tomorrow @1.00 then called him @noon to make sure he is coming he said i am late i will be there @4.00 i said ok, but @4.00 he called me and said i can’t make it today i’ll come @11.00, i am heart patient with totally dependent on pace maker i freked out because of them we stayed in hotel for 3.5 weeks in motel but i helpless i can’t do any because once you gave your stuff you totally dependend on them and its feels like you cut your hands and singing all the papers they wants to do, finally next day i was waiting and @11.15 i called the company they ok we will try to contact with the driver, then no response i called again, no response. Then driver called me @ 12.30 iwill be there @1.30 .He showed up and then when he opened the back door my stuff was there and i freaked out all the brand new plastic boxes was smashed and opened card board boxes was also smashed and taped off few things r missing they stealed my stuff i took photos and driver told me u have to pay $ 150 more becuse the distance is more then 70 ft and 16 steps (cover 12 steps) other wise i will throw ur stuff on the side walk and also small activity cart and 3 seat sofa was broken .
We had 0nly 12 small boxes, 1 three seat sofa, 1 queen mattress, 1 suite case, 2 hand carry and 2 small duffle bags for all this stuff the area they said after they was over 350 cf and i measured the area inside the truck (i borrow measuring tape from the driver) where my stuff was 3 feet 4 «from the back edge of the truck to inside, width 8ft 5» and height 10 ft .
1_​They gave the different move
2_​After picked up they increased
I am begging to every one who is thinking to hire them don’t make this mistake hire any other reliable company with good reviews (this was my bad luck didn’t check reviews before contact them)
They all behave nicely since u contact and get quote till pick up ur stuff then they turned to evil and don’t miss a single way to torture you .
I am still working on it i don’t know if i get any loss and damage amount .
Worst worst worst liars company.

This company is trying to steal extra money than in their original quote. They lie without even thinking that we know that they lie. While they are pick up my boxes, they said there is a construction on the road so they had to park a block away so they have to charge me extra 600 dollars because the movers are walking. They were lying, there was no construction on the road. While they are delivering my box, they tried to charge me extra 200 dollars due to many reasons (of course lies). Do not use this company. They are trying to steal your money all the time.

BEWARE!!! DO NOT USE THIS COMPANY!!! I rarely write reviews but i had to share my experience in the hopes that others will not be scammed by this company. They quoted me 825 dollars and told me the only way the price would increase is if I had more belongings when the movers arrived. They wanted a desposit of 412.00. When the movers arrived they told me if would be 3,500. Luckily I did not let them touch my belongings without getting an exact quote. I was so upset I called the company and could not get anyone on the phone to help. This a scam company. I don’t understand how they are in business. I ended up having to use someone else and they kept my 412.00. I contacted them multiple times to make the situation right but no one would even talk to me. I am exploring my options now. This company should not be allowed to do this to people.

RUN FROM SCAM!
Contact
and make sure to file a claim against them.
They are not BBB acredited and have 57 claims against them!
The owner Yaniv is the rudest person refused to listen to me and yelled to me: you are a liar ! You received your stuff and no damage! Look at the pictures below!
This place needs to be shut down for a SCAM operation!
FMCSA federal law states business has to provide a form to file a claim within 9 months! Do not believe anything they tell you ! Run away!

Oh where do I begin. If I could give ZERO STARS I would. They can recommended from a friend but I wish I never heard of them. They promised up to 14 business days it’s now business day 19 and we are still sleeping on the floor. Every time we call to ask where are stuff is they act like how dare we call them. No tracking method. They claim there’s no way to talk to a manager except through email but that BS because they never reply. We called daily asking about OUR BELONGINGS they dared to say «you guys call every day» umm yeah when you have my entire life in your hands I will call you daily until I get a clear answer. They are RUDE RUDE RUDE. they hung up twice in our faces and stopped answering calls. They remained saying up to 14 business days and now that they’re late they have no excuse so they act like complete assholes to you. These are my things. You’re late delivering them. No tracking. No clarity. No communication. Bitchy representatives named MONICA AND JESSICA were so rude I cried on the phone from their demeanor. I can’t believe they’re still in business. I will contact the BBB

wish i would have seen the reviews before hiring them i had to hire them at last minute while moving from CT to CA in APR-​2015. i have a moved at least 5 times in last 5 years because of my job move across USA but my experience was never horrific as this one wish i would have given 0 rating if possible .
seems the plot is the same for every customer first they gave cheap quote after coming to home they charge for every inch, my experience is not only frustrating, irritating but most feared once
1)while loading the items into truck at the source, even though the apartment is 3^rd floor equipped with lift the said the distance is 400 ft and began to charge for excessive distance, when i measured the distance it was 175 feet it did not stop there they agreed to bill for 175 feet
2)After the items are shipped into truck they showed some label in the truck which shows as 5 which means 575 feet is what the the guy told me i did not have any clue how to measure the cubic feet, the quote they gave me is for 323 cf, they charged me with 175 cf with $ 5 for each feet which increased my price to $ 1300 in one shot i did not any option as i moved my items
3) they said that they will pack the big items like tv and bed etc. but during shipping they said they wont pack the glass doors on tv table as it is not their job and showed some clause in the agreement which says the glass items has to be packed by the customer how come i remove the doors and pack the item separately when all items are moved into truck .
4) on top of it the troop manager is a very rude guy and seems a drug addict they way he looks at the woman in the apartment complex and my house made me uncomfortable before my neighbors they told this guy needs to mind his business i had to warn him on that
5) most irritating was when the truck delivered the items at my destination i had to hire a u haul truck as the truck was not fitting my apartment complex, then i realized the measurement of my items was less than 323 cf for which they charged me 250 cf more while shipping .
6) They charged me for the entire shipment on credit card at my source, i requested them the new bill as the price is different and almost tripled from the quote given to me, they said the will give the documents after delivery, they gave me some shipping documents which contains the items list and some where they have written the charged price with pencil which is not clear they gave a different receipt for long distance move which seems like a fake one, finally after delivery i asked them the receipt they said the have given all the documents that is final they were not ready to give a detailed quote where i cannot use those receipts to claim the job move from my company those receipts look fake with out any details if i submit those receipts it looks i created them that was the standard they maintain
7) coming to the items as they don’t hold the responsibility of items delivery they are just brokers who give items to a truck, most of the items are crushed, my dining chairs became loose and the seats are coming out of the table, 55 inches LED tv had a crack on the tv screen i lost $ 800 here which i bought this one 6 months back, the tv table can only be use to put a tv the doors of the cabinet are all broken
and after all this mess i lost my interest to see whether i received all my other items intact or not even though they gave some insurance that cannot recover my loss of items worth at least $ 1200 where they pay the claim by weight rather than the cost of the item .
8) The confidence for these kind fraudsters and rippers come from the fact that we are not aware of the moving laws and the hidden agreement terms that we may not understand or go through while signing their agreement and they use the loop holes in the law to cheat customers as we cannot a hire a attorney to fight against these guys or if the reviews go too bad they start
another company with a different name, feels like the laws of the land or not strict against these kind of rippers
i know i cannot do anything as a common man but i still made a complain to the FMCSA (Submit Complaint via FMCSA National Consumer Complaint Website — See more at:
)
they said the would only try to get the reciept from them with full details but its almost 2 months from there is no response from them

do not use this company!!!
they are dishonest and do not provide any customer service!!!

All Star Movers: All DISASTER Moving
All Star Movers are swindlers. They broke a number of federal laws in estimating and billing. I hired them to move my mother’s furniture to my house, and they gave me a binding rate ($ 800) and ultimately charged over $ 2,500! This I learned after the truck was loaded.
I had read the bad reviews, but Jessica was so nice on the phone I decided to give them a chance. It turns out JESSICA, is a total liar, as is her despicable boss, MONICA. Delivery was made through a sleazy subcontractor who refused to tell us where his company was based and demanded cash. To confirm we are talking about the same company, DO NOT trust: All Star Moving Services, 501 Penhorn, Secaucus, NJ 888−798−7512
We reported them. If you have been ensnared, call the Federal Motor Carrier Safety Administration. File complaints online through their «Protect Your Move» website, or by phone 1−888−368−7238. Avoid these movers.

BEWARE MAJOR RIP OFF
we are very experienced movers having moved over 15 times
We know our cube & weight fairly accurately
This company over charged us from our «binding estimate» by almost double
We were accurate at just under 1700 cube feet (checked on delivery marking inside truck) they charged us for 2200 cube because they loaded in a straight truck which is not the industry standard for measuring: (as I said we have done this many times)
WAY MORE THAN DOUBLE ESTIMATE
Many furniture items were not wrapped & have arrived damaged multiple boxes were crushed
There service was sub par & good luck getting anyone to address your concerns
They just don’t care once they start loading your stuff your stuck especially when you sold your house closing is the next day & our moving 2000 miles away
Wanted Only money orders or cash at delivery would not accept cashier check
Horrible isn’t even close to what I would say & I would tell anyone who ask RUN FROM THIS COMPANY!!!

I see this company has already many bad reviews but I still like to add my nightmare experience with these people/​company.
HORRIBLE GUYS, DO NOT DO Business with this company, ever,. Save your time, money, hassles, stuff, theft. All your nightmares related to shipping would come true if you hire these guys,
We did a transfer from Dayton, OH to San Diego CA in June last year and these guys never came up on the date they said. I had to keep moving my joining date at the new location because of these guys and was on the verge of loosing of new job due to the delay that this moving company cost.
I had a very painful experience, while loading my stuff they simply increased cubic feet without any proof, gave me a very tough time while packing, they were like marking what stuff to steal and divert my attentions.
Worst part — when they delivered my stuff after 6 weeks (promised 2 weeks), my two Tablets, Samsung Galaxy Tab 4 and an Asus tablet was simply stolen from the goods.
They also stole new packed washing deteregents from the shipment — worth $ 100 from the shipment.
We could see the boxes were opened and re packed.
They also delievered only 3 chairs out of the 4 in the dining table set, leaving my dining table look like incomplete.
When I called up for claiming for stuff, they were ready to reimburse me for 10 Cents a pound for my electronics item, so I would have got $ 2 for my both tablets combines.
During the six weeks they took to transport the stuff, Monica gave me all false responses and later I got to know that the stuff never lefty NJ for 5 weeks, I was told the stuff had left about two weeks earlier.
Horrible, pathetic, loosers, good for nothing, irresponsible, thief, robbers, liers, direspectful. I am falling short of words for these idiots.
Save yourself this summer and any movement planned from this company. Here is there website in case you find vendors with similar names —
All Star Moving Services LLC
501 Penhorn Ave Suite #5
Secaucus, NJ 7 094

Customer Rep: Monica
Phone: 888−798−7512 Ext. 14
Fax: 201−869−7511
Email:

This is in reference to my long distance move from Garfield, NJ to Dayton, Oh. Saturday, 12÷20÷14. Unfortunately, the movers (there were 3) neglected to included 4 storage boxes during the move and left them on the loading dock.
On moving day Saturday, the foreman was very unprofessional and broke the storage lock without any prior authorization and got into a verbal altercation with the safe & secure storage staff. Immediately after opening the unit he informed me that the quote would be at least $ 2,000 and there was no way that $ 825 (original quoted price) would be accurate. Even though quote was for studio or 2,000 lbs weight.
Tried to upsell unnecessary packing supplies and services. He understood that I flew into NJ from OH specifically for the move and I told the team what items should be included and what should not. We went over this because I explicitly told him to take storage bins holding important financial information. He reassured me that everything would be loaded on the dock and we went over again at the truck what items should go. He then requested we go into the storage office to fill out the paperwork and make final payment of $ 790 (deposit was $ 410). Once complete, he requested at least a 10% tip of the $ 1,200 for services rendered that day. I obliged and he reassured me that nothing would go wrong.
Saturday evening at 6pm I sent a text to the foreman to double check which items to donate and which ones to keep. He confirmed and that everything else goes to OH.
Sunday morning the storage company calls to inform me that 4 storage boxes were left on the loading dock. I then called the foreman and he told me to call the company. All Star Moving is closed on Sunday but I left a voicemail. They are claiming that I instructed the movers to leave them on loading dock.
Why would i fly over 600 miles, pay hotel and car rental fees to have them leave important items behind on the loading dock for anyone to steal?
More than likely it was an oversight on the movers part. But the All Star Moving office (Monica) has told me that i instructed them to leave them on the loading dock even though they were not there.
I’m now back in Ohio trying to figure out how to get those lost items to me and they are claiming ZERO responsibilty and are unwilling to rectify this in any way.
Do not do business with this corrupt and incompetent company.

Summed up in the email I sent them, pasted below, to which of course got no response. NEVER USE THIS COMPANY
Someone needs to contact me ASAP. I set up my move with your company to relocate my belongings from Parma, Ohio to Hoffman Estates, Illinois. Pick up was made on Friday 8÷1÷2014. I was told at that time that the delivery would be made on 8÷6÷2014, and that I would be contacted the day before delivery. I called on ⁸⁄₅ because I had not heard from anyone and was told that delivery would still be made on ⁸⁄₆. On ⁸⁄₆ when I called back to check on the time I was told that delivery would be made on ⁸⁄₇ @ 11:00 AM. I waited until after 1:00 on 8/​7, already 2 hours after delivery was supposed to be made, and called the driver who had called me and told me he would be there at 11. At that point I found out that not only was he at the wrong address, he was in St. Louis MO. He informed me that he must have been given the wrong cell information and my belongings were on another truck. At which point I contacted your office to try to find out where my things were. Not only were your office personnel rude and dismissive during this entire ordeal, they were completely unapologetic and took no responsibility for any of these happenings, then told me that the driver I talked to did in fact have my things. I was repeatedly told by your office to call the delivery driver and give him the correct address. Why would this be my responsibility? Your company apparently gave him the wrong address why should I have to call him and tell him what to do? He surely is not my employee. Eventually the driver, NOT your office personnel called me and told me there was a «mix up» and he would be at my new residence by 10:00 pm. At 2 am my belongings arrived and I was told if I didn’t take them they would charge me an extra storage fee for keeping them «over night». They began unloading multiple broken items and were finished about 5 am. I again tried to call your office and get some sort of rectification to the situation and the rudeness and dismissiveness continued. When I asked to talk to a supervisor or manager I was told that no one was available. When I asked for a phone number or a time I could speak to someone I was told «I don’t know when anyone will be available». When I asked for a name I was not given one, and when I asked for an email address I was given this one. Hopefully this email doesn’t fall on deaf ears. Someone of authority please contact me asap. My company has spent over $ 6,000 on this move and I certainly did not expected to be treated in such a manner. A mistake I can handle, but the way your staff has continually assumed no responsibility and treated me so rudely is intolerable.

The moving company I am reviewing is located in Secaucus New Jersey
The trouble started by them being 2.5 hrs late. My wife and I and Son had to cool our heals parking in NYC waiting for these clowns to show up after they told us we were the first move of the day at 9AM
If you are moving BEWARE of this company. They are everything that people are afraid of. They provided an estimate of $ 1045 and ended up charging $ 1635. There was a charge for additional feet to the truck which the driver insisted on taking in cash. I guess this guarantees a tip although I did provide one at the ned. This is a big diffeence from the estimate on the phone and when I called afterwards Jessica was rude and eventually hung up on me. I called back several times and we went at it again and basically I told her she was a bad estimator so I needed to speak to her boss. She lied again and told me she was the manage when in fact she is a rep who’s only skill is being nice up front during the time you are gathering estimates then she turns on you like a viper. I got the name of the owner «manager» Yani from the driver and even got times he was to be there. Needless to say he never came to the phone. In addition the movers broke one of the legs on my sons bed and when I confronted them they told me «trust me» it was like that before. I guess I should believe them not my son. So to sum it up you can use any term you like BATE AND SWITCH, LIERS AND CHEATS IT DESCRIBES THE WORST OF AN ALREADY BAD INDUSTRY.
IF YOU GO TO A REVIEW WEB SITE DON’T BE FOOLED BY THE GOOD REVIEWS. BETTER CHECK THE BETTER BUSINESS BUREAU AS THEY HAVE 11 COMPLAINT MOST ARE UNRESOLVED
PLEASE STAY AWAY FROM THEM FOR YOUR OWN GOOD