Been here twice in the last two days. The problem is not with the employee but with the management. The very nice young lady that is trying to give her customer excellent service is only one person. Both yesterday and today(my first visits as we have a corporate account) were met with her(sorry didn’t catch her name) working through questions with people that seemed to have never shipped anything before, and have no idea what things cost! She does a great job of taking care of the customer she is working with but obviously needs help. If every customer knew what they were doing her life would be easy, but it’s a retail location. Get this poor girl a helper!!!
Marlena V.
Évaluation du lieu : 4 Providence, RI
Your basic Fedex Office(it’s not longer under the Kinko’s sub-brand) with various self service options and an abundance of inexpensive office supplies. I frequent this location for all of my printing and faxing needs since it’s in an extremely convenient area.(Sadly, we don’t own a printer.) The real surprise, though, is the staff in particular. All of the gals are absolutely lovely. No matter what time of the day or evening I stop by, they’re always so friendly and more than happy to assist. It also helps that they’re open relatively late even on weeknights and don’t charge ridiculous printing fees for self service like other neighboring companies(ahrm, UPS Store). Simply pop your USB device into the machine and voila: printable documents for cents. Great job Fedex. Reliable shipping –and– cheap prints? Rockin.’