Staples

Second time I’ve been here and received awful help. Came in to by photo printer, and ipad. When the attendant said «you obviously know more about these than I do. I can’t help you.» Well that was it for me too. I know more about photo archival printing than he but not printers. He was so busy trying to be smartest he couldn’t just cooperate and help. So staples lost approximately$ 500 sale and im leaving insulted and determined not to shop here again. In Another town I had a similar bad experience so is it a store issue or larger cultural issue staples needs to address? I don’t know but I turn to Amazon instead. TN is one of the nicest places to live because people are typically kind and cooperative, not a lot off posturing here, a lot of warm salutations and neighbors clearing the snow together so to speak. Ads contrast to this experience.

I was just futzing around, and discovered that this staples carries some high quality art supplies. Colored pencils, art markers, drafting tools, tons of sharpies, and other illustration supplies. I have found good deals on some items I have needed (or wanted, in the case of the locker chandelier) on my last two trips. They have new sales all the time, and actually enjoy their customers. The service is excellent.
I am glad to have somewhere to pick up basic art supplies now!

Went to the store early today and was looking for ladder shelves. Justin greeted me and asked if he could help. Told him what I wanted and he immediately went to stockroom to get my purchases. Informed me one was out of stock but would check
. Found out they were also out of stock. Advised me to call general manager at noon to see if I could buy the floor sample. He was very helpful even answered a question regarding my laptop that I had purchased earlier in week from Staples. I will definitely shop more often at this store. It’s so refreshing to have someone answer questions without feeling we are intruding upon them. Great customer service.