Zaxby’s

SLOWEST DRIVE THRU EVER! They have a planted area around the drive thru to keep you from driving off when you have somewhere to be and were hoping for fast food and it’s slower than Christmas. «Leslie» has no personality and is incredibly rude

Nothing special but solid chicken to get you home from your Gatlinburg vacation, love the Zax sauce

First off had our order taken by someone who gave us 3 different prices for our order. Didn’t want the sauce on the wings but on the side. Was charged for the sauce. Seems like it should be part of the order for wings. Our total was 36.01, or was it 38.90, or was it 35.01. Can’t tell because we were told 38.90 our receipt said 36.01 but our credit card was charged 35.01. Whichever it was, it was over. Priced for the amount of food and quality. Fries were soggy and had 11 on plate, wings greasy and not much meat. Salad seemed to skimp on the chicken for 7.69. So to say it was expensive is putting it mildly. 29 wings, order of fries, salad, 2 drinks for a place you serve yourself and clean up after yourself is unthinkable. Tried to find a place to sit and almost all tables were empty but dirty. Big spill on the floor that had a sign wrt floor but stayed there for the 40 minutes we were there. Even though we told the staff. I dropped a plastic bag out of my pocket and same person who took our order picked it up and when I told her it was mine she said it was cool and walked off with it. How strange is that? A customer tells you that something belongs to them but you keep it anyway.
The big kicker… They are more interested in getting franchise owners then the customer. Just look at picture if their cup. Maybe they should audit franchises for quality service and cleanliness!

Haha… on my way home to Daniel Island. stopped once again at Zaxby’s for a cobb salad… and the order was delivered quick… polite…and no mistakes… yummy once again… and I am an invent my own version gal… and they delivered… woohoo

Came here for lunch with the family as they had not been to Zaxbys and they don’t have them where they live.
The chicken was delicious, boneless wings and tender platter, and the fries were just right.
Service was solid and the staff was pleasant. They even greeted us when we came in. Of course I was immediately crushed when they greeted the next guests and so-​on. So much for feeling special.
In short: good food and service.