Sweet-Vapes

I’ve never been to their store, but I buy most of my KangerTech equipment from them. They’re always the cheapest ones and always have what I need in stock — I do like a one-​stop shop. Never had any problem with them or the products (but I’ve only ever bought Kanger stuff so I can’t talk for the rest). They ship very fast, and the products are genuine (confirmed with Kanger’s authenticity codes). I have mostly bought coils, tanks, and a couple of kits. Can’t beat their prices.
Now, their return policy sucks. DOA is ok, most of the rest is not. While I’ve never had to use it, I still think it sucks, so 1 star for that.

I would say their customer service is bad, but it’s actually non-​existent.
Sent me a defective product… I’ve been leaving voicemails and emails for 3 weeks with no response and no replacement.
Their voicemail states they are very busy and understaffed – couldn’t believe they actually say that on a voicemail message like its some sort of acceptable excuse.

I haven’t been to their store but I’m hoping to visit soon when I visit my sister in Minnesota. I buy my vape gear from their web site. Most of their products are the cheapest I could find online. If not, they’re only a few bucks higher. But I still get it from them because they ship fast. I’d be trying their e juice soon.
I can’t comment with their returns because I never had a problem with my purchases. I always check for authenticity and they’re all good.

The SV store itself is great — clean, modern, welcoming & inviting, but what sets Sweet Vapes apart from ALL other stores are the owners, Chuck & Dayna!
Dayna is to e-​liquid what a flair bartender is to mixology. Her numerous flavor concoctions sound so simple, yet the flavors have depth, are complex like a great bottle of wine, and best of all are infinitely customizable to your individual tastes! From classic tobacco to waffles with syrup to black cherry and even to Honeysuckle — whatever your taste buds & olfactory senses desire, there are flavors for everyone! They use only the purest, natural (and/​or medical grade where available) ingredients and even have an organic line! They are certified by several health & regulatory organizations and far exceed industry standards for quality and cleanliness. Simply put, you can’t get better e-​liquid anywhere!
Then there’s Chuck — a walking equipment encyclopedia. He knows all the products very well including (rarely) the negatives of certain features. In my own journey from smoker to grocery store e-​Cigs, to now mods, Chuck has been invaluable in providing all the information I’ve needed. Personally there have been a number of times that the opportunity to up-​sell me was there, but never did he take advantage of my vaping naïveté and try to sell me some expensive piece of equipment that I didn’t need.
The best part is that every customer ends up feeling like a rock star or VIP when the talk with them. They both will take the time by phone or email to answer any (and all) questions you have & to help educate without you ever feeling rushed or pushed to purchase. It is the customer service that sets them apart from everyone else.
Lastly and very important… they ONLY sell GENUINE name brand products! They are sticklers for ensuring that every piece they sell is genuine and comes directly from the manufacturers and not some dodgy 3^rd party distributor. For the brands that put «authenticity stickers» on their products, you are even able to check your item’s serial number online directly with the manufacturers to verify its authenticity! They have even had special, personalized store color equipment made specifically (& only) for them from some of the big name brands. Unlike some other less reputable sites, Sweet Vapes provides on their website (on most product pages even) the phone number or website to contact the manufacturer to verify that they are authorized sellers. They pride themselves on being one of the v-​e-​r-​y few stores that refuse to sell counterfeit or fraudulent knock offs.
One thing many shoppers don’t realize is that the manufacturers only provide limited warranties on their products of which that coverage is most often always passed from SV to the buyer. There are some products that they specify to check immediately upon receipt because if a limited 24 hour window, which some have mentioned as being unfair. What I’m not sure everyone realizes is that they are offering that to you independently as a store because they care about your satisfaction. Several brands don’t offer any warranty at all, and in situations like that if your receive a defective product, Sweet Vapes most often ends up replacing the item at THEIR cost as the manufacturers rarely reimburse them. They are firm believers in repeat business and doing right by their customers!
So, while I live in Texas within 10 miles of a dozen vape stores, I will ALWAYS purchase anything and everything vape related from Sweet Vapes despite the 1300 mile separation. Their products and unbeatable prices are unmatched either online or in brick & motar stores. Remember if you find the same product on another website for a fraction of the cost, you can almost certainly guarantee it’s counterfeit… and you may save a dollar here or there in e-​liquids but you must ask yourself what are they making it with to make it so inexpensive & do you want to be breathing that?
Bottom line — Sweet Vapes should be the business model for every other store or industry out there. You will not be disappointed!
*** I am not in ANY way affiliated with the store, and my review has not been paid for or coerced in any way, I am simply a long time, loyal customer who wishes to tell all who will listen about a fantastic store worthy of your business.

I have not personally been to this store. However, I have purchased from their website and the products I purchased have been authentic. I have confirmed the codes and found my products to be genuine. Also, the shipping has been fast and when I have called with any questions, the people I have spoken to have been very helpful!
Great prices, Good Customer Service, and Genuine Products = A+!

Meh the subtank leaked and you would think there is a 30 day return for defects … Nop it’s 24 hours only this sucks good store but won’t be buying from them.

5 stars for me. Not sure why other people are complaining. I live in rhode island and shipping is a tad slow at no fault of vendor. We’ve had massive weather issues that makes the postal service suck. However I have ordered from them several times and they are great. Have never gotten a knock off and I don’t even think they sell fakes to be honest. Always got exactly what I ordered and it was always authentic. We have a few shops here in rhody but they price gouge something fierce. This place has the best prices and I will continue to order from them. I am actually going to be ordering istick 30w on Friday and subtank mini. The shops over here are selling the 30w for 75 bucks. That’s nuts. Way to go sweet vapes. I will continue to order. Ignore the negative comments they are probably angry price gouging competitors.

I’ll give it one star for fast delivery! Wish I had read some of the reviews before ordering!
Their return policy is very deceiving! At check under the return policy. it reads — there is a 15% restocking fee. What it should say is «All items are non returnable» as it does in the store info section. I found out the hard way that the aspire ‘mini’ is not mini and now I’m stuck with it :(

Not only does this store sell knock offs and fake products right next to authentic originals for the same price, but they also misrepresent products on their site. When I recently purchased a misrepresented product from them, they made me jump through hoops to return it, and then never sent me a replacement product. They have been rude throughout the entire process, acting like they were doing me a favor by even accepting a return on a product that was misrepresented, and are now refusing to replace items that were not delivered. They have given me so much run around, and lied to me regarding what options and policies were posted on their site.
Just know if you’re shopping here:
they sell fakes and knock offs as if they are the real thing
they lie about their policies
they do not reply to emails in a timely fashion
and they are as rude as people come

My sister told me about
I have now ordered from them 4 times. Chuck is GREAT to work with they have GREAT customer service, fast shipping. My purchases have been mostly hardware I have only ordered e-​liquid from them once. The most important reason I wanted to rate them was because they stand behind their products if you do have a problem. I had a battery that was bad and would not charge I e-​mail and Chuck responded right away and gave me a video to see if that would fix the problem it did not and I sent it back I received a replacement right away. Chuck has responded to my emails right away and answered all my question (even the dumb ones LOL) I am new to vaping so I have had some. GREAT company give them a try. Remember it does not matter how good a company is when things go well it is when they don’t you find the GREAT company and this is it.

Found their website on a search for a new ecig shop. I live in the Chicagoland area and their shipping is fast. Their e-​liquid is tasty. My favorite is the peach-​mango. Reasonable prices and you can choose the flavor strength that you want! I love ordering from them