Keybank

I am looking for a different bank that will provide great or just as excellent customer service as Timberland Bank. Unfortunately, Timberland Bank is not local in Shelton. The service I constantly receive from this bank is bad or Timberland Bank just spoiled me. I use drive-​thru a lot, so you would think that drive-​thru means to be a little fast and convenient. At this bank, I have to fill out my withdrawal forms; whereas at Timberland Bank, I just have to sign my name and send in my driver’s license. They fill in everything else for me. At Key Bank, I put my driver’s license in the tube, and I receive a bank receipt of my deposit or withdrawal. So then I have to call and wait for the teller, and then ask for a balance receipt (and have to wait for that); whereas at Timberland Bank, they automatically send a balance receipt. Key Bank just is not as friendly and the tellers don’t smile as much. They do what they have to do for the customers, but nothing else. They don’t go that extra mile.