Chuck’s Parking Service

They are an A LISTER! I worked on a HUGE event with them this past month and they were absolutely on top of everything! Five stars for their superb service, prompt communication and thinking ahead of the game, always!

I’m shocked and disgusted at how this company operates, their staff is violent and rude, they drive recklessly (well over the legal limit), and the worst thing is that they won’t take any liability for their actions. Chuck’s staff pretends that they are above the law! There are many other great valet companies in LA so hire someone that doesn’t break the law and offers staff that actually knows how to behave.

Chuck’s was the valet at a fancy entertainment industry party that I attended. After the party, the valet returned my car to me with the window down. No big deal — except the electrical sensor that controls the window no longer works. When, after tracking down the contact info for Chuck’s from the publicist handling the event, I phoned Chuck’s, a very rude man told me that the company was in no way responsible for breaking my window, that it was a mechanical problem, and that the fact that my window worked fine before the party was no proof that the valet did anything to it. I asked why the window was opened in the first place and he claimed it was sometimes a necessity when parking cars. He acted like the whole thing was my fault for not having a brand new car, saying that things break all the time on older cars. implying that I was trying to scam him. WTH? If I were trying to do that, I’d blame him for old dents, not an extremely weird problem that was created by his valet doing god knows what to my windows. I told him that his lousy customer service was going to damage his reputation. He said they had great customer service; that’s why high profile companies hire him. I emailed the publicist to let her know that Chuck’s treats the people whose cars they park like dirt. So now I am stuck paying to repair a car that the valet broke. Do not use Chuck’s. Should you find yourself at a party where Chuck’s is the valet company, find someplace else to park and walk. Your car will be much safer.

I work in event planning and have been using Chuck’s Parking for several years now. I cannot say enough great things about them, they are always professional, coming to the event site prior, obtaining the proper permits and treating all the guests and their vehicles with the utmost care. Blake, Chuck, and Joel work flawlessly to ensure our events are always a success. I highly recommend them as the best valet service in Los Angeles!

I recently hired Chuck’s valet for my wedding that was in March. I read the bad review from christina below but Chuck’s was very highly recommended by both my wedding planner and the caterer that I used. They told me that Chuck can be difficult to talk to at times but does provide the best valet service in town. They also recommended that I speak with either a guy named Joel (Chuck’s partner) or Blake. I dealt with Blake only and he was very easy to deal with. I had a bad experience with a valet company crashing my friends car once and refused to pay any of the damages so I decided to pay a little more money for some piece of mind.
When Chuck’s valets arrived they were early to my wedding, dressed all in the same uniform and very presentable. And probably best of all, every attendant spoke english! That is impossible to come by in LA. I would definitely hire Chuck’s again if I need a valet service.

My first conversation with Chuck was very warm and professional. So a few days later I decided to call and hire him for a job. I just wanted to confirm his previous price quote first, but instead I was met with a 20 minutes long patronizing lecture about how I should run my business, that instead of a 4 hour event, I should host a 2 hour event … :) He was really pushy and almost insulting. Needless to say, after 20 mins of my work day were wasted, I called and hired a different company.