Friendly’s

I am only giving 1 star because every time I go into this particular friendly’s I feel uncomfortable and unwelcome. the staff will talk badly about you and not even ask if you need anything because you are young and they probably think you won’t tip great. (I always tip good no matter how terrible the service is.) The waitress was sooooo rude and unfriendly, I just wanted to jump out of my seat and leave. Foods great. Order to go.

This Friendly’s is «alright». I just feel like the service could be a bit faster for the dine in section. The breakfast is «OK». The Dinners are generic I feel. The Ice cream is still delicious.
Its basically feels like a Dive-​bar but for children so they can get chocolate wasted…
Friendly’s is a classic so you feel obligated to let out your inner child every once in a while. It stinks that the Shirley is one of the last few friendly’s on the island.

You come to friendlys for what I call slow fast food and of course the dessert. I had a burger with waffle fries and was a tasty and juicy. Finished off with and chocolate chip peanut butter sundae which was just heavenly and that is the reason you come to friendly.

Love it here. Food’s always fresh and delish! go in off hours you wont be disapointed. Slowish sometimes because they need more help. Can only speak for Shirley and StonyBrook locations!

UGH ! Decided to stop in after the other local establishments were packed. My fault, I certainly should have known better — but I was hoping for a better result than my 2 prior visits. As I said, I am to blame. Bottom line is the waitress was too preoccupied hiding out and texting her friends than to do her job. I got the Farmers Omelet with the Canadian Bacon which was not bacon — it was ham or some such thing and very little of it. The food in this place has always reminded me of the stuff served in vats in the Mess Hall when I was in the Military. As I said before — I shoulda known better — the service the food — not a single redeeming quality and in the end result — they’re really not very friendly either.

Came here tonight with my 2 nieces. Place was 75% empty and yet we sat there for 20 minutes and nobody even came to take our drink order! People sat after we did and were served. We got up and walked out. As we were leaving the entire wait staff was standing at the front podium have personal conversations! Were is the management in this place! Last time we visit!!!

Food is pretty good. But i would like to focus on their customer service since most of the users are focused on their food. I don’t eat bacon but I got myself a bbq chicken sandwich which comes with bacon. It looks amazing So i ordered it but told them not to add the bacon in it. For appetizer I ordered waffle fries with cheese. But that also comes with bacon and I had no idea. The waitress who took my order came right back from the kitchen to let me know waffle fries has bacon in it and asked if she should add bacon in my waffle fries. Of course I said no and got something else instead. But what she did meant a lot to me. It shows that she knows her customers and respect their choices. I have been to other restaurants and sometime they would add bacon even I told them not to or they would give me bacon but lie about it. I was really pleased and ate my food without any hesitation and felt safe. Thanks to that women again!

There is not much to be said here however i will say that i have had better service at mcdonalds at 2am

This location is usually decent. But overall there is little value to Friendly’s anymore. Portions are getting smaller as prices get higher. I would rather visit a diner or AppleBee’s type of place where the value is better. Hard to justify to go back. Out last visit was not a good one. Much of the food was cold. BLT was skimpy and fries were cold. Kids food was the same. Not fair for the prices that are being charged.

The food was good. The service was great. I loved the chocolate shake. Nice environment.

Bad bad bad. 45 minutes and never even got our drinks. We walked out after pointing this out to manager. Will not return here. District manager very helpful and allowed us to voice concerns

‘I’m gettin’ back in shape, been walkin’ once a week!’
Would you expect anything less from such a new Friendly’s? This, at least for the time being, is the place to be in the ‘hood, so get there soon and return often. During my 2:30pm Friday trip, I discovered a jam-​packed lot and a line out the door, like Shake Shack was in town dishing out goods indefinitely. Local foodies converged on the semi-​fast food & ice cream chain like vultures on a carcass, lauding the signature exterior design & tacky interior (lack of) décor. To this new establishment’s credit, there is plentiful parking; only in Shirley will you find people double-​parked rather than walking a few extra feet. I gotta give it to them, the awkwardly communal al fresco bench area is pretty sweet for enjoying some cold treats with friends, though only in Shirley would all of them have McD’s and not the offerings of the property on which they consumed it. Kudos to the management for keeping the place in tip-​top shape for the few weeks it’s been open, even if the Grand Opening sign was lapping in the wind and the string whipping takeous customers. The carryout window, however, is an ill-​planned hybrid of warm-​weather-​only takeout combined with hobbit-​esque windows. This far from facilitates effective communication with the Friendly enough staff, many of whom still haven’t really been sufficiently trained, but I’d honestly be upset if they had been. I strolled up to the carryout cove with a BOGO 3-​scoop sundae coupon ($ 5.20 total), whipped around in a veritable vortex of wind and expletives from the always-​charming locals. The awe-​struck masses helped me bear the 15-​minute wait for my admittedly intricate sundae and the mothership’s tried-​and-​true classic creation. The former, maple syrup/​maple walnut/​butter crunch topped with chips ahoy chunks aka frozen choc chips & vanilla pound cake pieces, was alright, at best; certainly not what I hoped for. The latter, black rasp/​vienna mocha chunk/​nuts over caramel with oreos & hot fudge, pleased on all subtle cylinders in its satisfying way.
Aside from the borderline atrocious wait for ice cream and the folks who ordered 10 minutes after me leaving before I did, a pretty endearing experience in a multitude of inoffensive ways. For now, they’re handling the hysteria fairly well, so here’s to hoping it doesn’t downward spiral to what I showed up expecting. Stop in for some solid social commentary, not-​as-​big-​as-​they-​used-​to-​be sundaes, and a real scene. I’m genuinely shocked it took Friendly’s so long to get here… in areas like the Mastics/​Shirley where the first places to be erected are usually precisely the last things residents need.