McDonald’s

I went through the drivethru and ordered 3 hot cakes with sausage. And you guessed it! No sausage! When I called to complain, the manager didn’t even apologize. He just said to come back for the sausage or a refund, if I had time. This must happen all the time!

Slowest fast food ever. Sat in line for almost 15min could not get of line until cars started to pull off without their food so I did the same. Worst service I ever witnessed will drive further to another restaurant will not return. … Wanted to give 0 stars

Today I went to Mc Donalds and I got a egg mcmuffen and two plane burger and later they say that they have no meat. They should always have meat. There was at least five people that asked for a burger I should of got this no stars but I will be nice and give them one star. Lol. I forgot to say that I also got one small shamrock shake and a medium shamrock shake but when they where makeing the small shamrock shake they made a nother medium but then they thru it away instead of just given it to me

This location is a joke.
Every time I try to go there is a line of cars wrapped around the building. And NOT because they are spectacular or anything different than a typical McDonalds food wise. It’s because this has to be the SLOWEST McDonalds i’ve ever seen in my entire life.
I’ve gone a few times the rare times where there wasn’t a line wrapped around the building, and I watch the few cars in front of me. 10 – 15 minutes to get their food and it’s a SMALL bag of food! I’ve seen this several times, and personally experienced it myself as well with small orders taking them like 10 – 15 minutes to hand me my small order (somehow it takes them 15 minutes to make and bag a cheeseburger and medium fries even though the inside isn’t crowded). How in the heck are people waiting 10 – 15 minutes at the food window to get small orders? What are you doing in there? It’s not even like the inside was crowded those times either. You know that line of cars I mentioned forming because of their slow drive thru service? The few times I went when it wasn’t like that, by the time I got through the drive thru it WAS like that. I’m like «oh no wonder the line is always so long, when I got here there was no line, i’ve been waiting so long to get through the drive thru that a huge line formed behind me (and the few cars in front of me).
Seriously, fast food shouldn’t take THAT long. It shouldn’t take 20 minutes to get each car through the drive thru! If you are taking this long then there is SERIOUSLY something wrong in the kitchen.
If you are in a hurry to get somewhere then do NOT go to this location, choose a different McDonalds location. Trust me. This one is unbelievably slow.
McDonalds on Cross Keys Rd, you have failed this city!