Absolutely outstanding customer service! My spouse and I are getting ready for our next PCS move, and the general manager took care of us without any hesitation. From measuring our trailer hitch height to ensure a proper fit, to flipping the ball around on our other hitch without charge, they made our experience easy and worry free. Thank you so much!
Truth T.
Évaluation du lieu : 1 Bisbee, AZ
Absolutely the worst retail experience of my life. The MANAGER refused to take my money and would not allow the employees to help me. When I cried, the MANAGER called me a «spaz» and threatened to call the police. I said, «go ahead, there no law against trying to pay to recover your own stuff(U-box).» He did not call police, but changed prices 3 times. Told me I should have checked to make sure f they(as u-box receivers) would deliver. I’ve never had to call both parties in a transaction involving one company. Quite rude and disorganized. Treated me very badly. In contrast, the Bisbee U-haul people were quite nice and I used them to recover my belongings from Sierra Vista. Would never use them again, ever, ever, ever.