Cobblers Bench Shoe Repair

Never leave your pairs if you want to take a good care of them.
I left my pairs of long boots and pumps to replace soles.
I paid total of $ 55 which included buffing of my boots.
A week later when I came back to pick them up, I just could not believe how they treated my long boots. They put both pairs into a small plastic shopping bag.
Not the size of plastic bag at grocery stores. It was not that big. It was the size of small takeout from a Chinese restaurant. They folded my long boots into 2 and my pumps. This is not acceptable. My beautiful Ralph Lauren boots now has ugly creases all over. I asked for money back or a discount for damaging them, but of course they refused.
I will never go back there even if you pay me.

I’ve been here a couple of times. Their work is ok, but what really frustrates me is that they charge an arm and a leg for standard services. I’ve asked friends how much they get charged for their repairs, and it’s never as much as Cobblers. At these prices, I might as well buy a new pair of shoes. I don’t think I will be coming back.

I’ve taken a few pair of shoes here previously with no major issues but a recent repair left me feeling frustrated. I had a pair of black leather booties that had a slight tear in the leather seam that needed repair. When I dropped off them off the clerk asked if I also wanted a polishing and I said I didn’t because the boots were soft leather just needed a wipe down. He acknowledged this and said they would repair the tear. When I went to pick them up a few days later, the tear was fixed (hence the two stars) but they had polished the boot which 1) was what i didn’t want 2) was uneven and sloppy.
I realize this was a misunderstanding but I’m really disappointed because these boots weren’t meant to be this shiny and will be really expensive to replace.

Overpriced. I can’t say it was bad service because I ran out. I had a pair of shoes to clean, they were charging me $ 35. They just loooked at shoes and were ready to charge. I went down a few blocks to Arina’s Shoe Repair on Fenton and he took his time to look at shoes and told me that there were some stains that would be hard to get out and charged me $ 14.
DON’T GO!

We left quite a bit of work there. A couple of purses and three pair of shoes. The purses to be mended at the handles. Shoes to be streched and cleaned. When I picked everything up they did everything but clean the shoes. They were curt and abrupt when I brought it to their attention. The man I was speaking with turned his back on me. Went back to what he was doing… I pulled my hunting knife out and kirked out… Naaaah but I was thinking it though… My suggestion, get whatever they say they are going to do; get it in writing.