Bad customer service I have ever seen. The employees are so rude and f***n annoying
Coffee E.
Évaluation du lieu : 1 Silver Spring, MD
Want to get assaulted because you like nuggets? This is the spot! Ever wanted to feel like you needed to get shanked for a big mac? You got the right place! I have never seen a place that has this many arrests in front of it, let alone somewhere you can buy a «happy meal». Im pretty sure the only happiness you can achieve here is leaving with both your food and your wallet.
L P.
Évaluation du lieu : 2 Silver Spring, MD
This place is getting better– it couldn’t get much worse. But, now the 24 hour dining room closes at 12pm M-Th; they proudly don’t give our cups of water — even in the Summer, and being pleasant to customers is way beyond the job expectations of the counter staff. That being said, if you are really hungry, and don’t have any other options or places to go and it’s a late weekend night — you might give it a try. Keep your expectations low and you might not be disappointed.
JaCara S.
Évaluation du lieu : 2 Savage, MD
Whats sad about establishments is once it gets a rep, everything else is dead(for those not familiar with slang(dead=just doesn’t matter)) this place has a rep for being ghetto. A bunch of young kids and wanna be thugs. Young ladies lookin like night walkers on a Saturday night but in daylight and on a weds. Not hating. To each it’s own. But stuff like that doesn’t get overlooked, when you see the back station a total mess and chaotic only one register going when there’s a line and available workers. Your out of practically everything that people go to McDonald’s for. Normally I don’t review chains like McDonald’s because an establishment like McDonald’s it’s either you going to eat their or your not. A security guard walking making sure nobody causes no trouble, kinda makes you feel like you gotta hurry and eat. Only one outlet working. I understand it’s right on the corner of busy traffic and you don’t want a bunch of loiters. But Mc D, step up your franchise game.
Astro C.
Évaluation du lieu : 3 Springfield, VA
Food and service were OK. Small parking lot and no drive through are a drawback. I got there well before lunch time(11:00am) and the line was long already(5 – 6 persons in front of me). I can see that the employees were not trying hard enough.
Kassity L.
Évaluation du lieu : 1 Washington, DC
It’s a McDonald’s, so there really isn’t anything to say about the food. This review is for their service. I had asked for a cup of ice and was told I had to pay for the price of a fountain drink for a cup of ice. What place charges you for ice?
Karina G.
Évaluation du lieu : 1 New York, NY
I mean, i know its McDonalds… But this manager didn’t even let me finish my food. The food i just paid for… Not a minute before closing, mind you. She acted like a goddamn bomb was about to explode. So wack…
Kimmie A.
Évaluation du lieu : 1 Silver Spring, MD
Worse mcd I ever been too The people are just too rude and this one lady was just being rude Ughh it just pissed me off so I told the Manger and she was saying I was lying But it’s whatever now Not worth spending ur money here parking is small N no drive thru
Steve J.
Évaluation du lieu : 1 Silver Spring, MD
I thought the McDonalds on 16th street in Silver Spring was bad. One star is too much for this place. I went in on a Tuesday evening around 9. There were about 10 people waiting around for their orders. I should have just left. I placed my order and waited a good 10 minutes with everybody else. They were not even busy. So I had 10 minutes to take in the appalling condition of this McDonalds. It was filthy, Ketchup was spilled all over the counter, the soda machine was a mess and out of ice. There was plenty of staff, but they were all sitting around. I cannot believe that McDonalds corporation puts up with this. Why don’t they visit their franchises to see how disgusting many of them are. This place should be shut down.
Rose M.
Évaluation du lieu : 1 Washington, DC
This McDonalds is GHETTO! This is a dirty and filthy location. Employees lack customer service and are very slow. There’s a very small parking lot and no drive thru. The tables are broken, the restrooms are dirty, they didn’t have ketchup… and the list can go on and on. If you want McDonalds AVOID this location!
James C.
Évaluation du lieu : 1 Washington, DC
WORST Mcd I’ve ever been to. One of the 3rd shift cashiers is abominable. Nobody ever remembers to give me a cup immediately after ordering a combo — COMMONFRIGGIN’ SENSE! The ice machine on the right is always out. The only positive thing about this place is one of their newest cashiers who, alone, deserves 4 stars, so for a split second I almost gave this place a 2 star. AVOIDIFPOSSIBLE
Val A.
Évaluation du lieu : 1 Bar Harbor, ME
If I had another option for a late burger, I would not go here. It’s a fast food place but it feels like a a sloppy cafeteria. One time, the cashier asked me to wait in the middle of ordering so he could finish flirting with this gal. The place smells like a busy gym which is marginally better than a public toilet. The only thing going for it is that it is open 24 hours. Don’t order a happy meal for your kids here, it won’t be enough to make them happy after they leave this place. Oh, and I would not think of eating in either, I think my bathroom floor would be more sanitary.
Kim A.
Évaluation du lieu : 1 Silver Spring, MD
Food is nastyyy taste like rubber… Only good thing about here is they have fanta strawberry. parking lot is small no drive thru
Consul A.
Évaluation du lieu : 1 Silver Spring, MD
It’s McDonalds’ food. But the atmosphere!!! The tables are literally broken in half, the place is filthy and they seem to constantly have the lowest element of society working and eating there.
John W.
Évaluation du lieu : 1 Washington, DC
I would give this McDonalds a 0 if it was an option. One of the most disgusting McDonalds I have ever been to. Most the time I come here it’s occupied by homeless, thugs, and police officers.
Veronique L.
Évaluation du lieu : 2 Washington, DC
I get the two stars. Why did it take over 5 minutes to get my big mac meal? Because people just decided not to make it. As I stood waiting for my order, others who ordered meals after me received theirs. Luckily, one of the people behind the counter noticed me standing and waiting for awhile and yelled for someone to make my food. Another annoying thing besides lack of fast service is service. The cashiers are friendly, but I don’t think evening rush hour is a time to be striking up conversations with customers when there are lines going everywhere. One plus is they did try to keep the floors mopped up and dry as the evening rain fell steadily. This McDonald’s is super chaotic and busy, and it made me feel very uncomfortable with the quality and level of service I and other customers received.
Danielle P.
Évaluation du lieu : 2 Stamford, CT
They get two stars because the food is edible. The service is terrible. It takes FOREVER to get your food. It doesn’t matter if you go in when its busy or empty. There is never anyone working in the back so no one is actually making food. It’s the craziest McDonald’s I have ever been to, ever. Of all the McDonalds across the United States this is the worst. THEWORST!
Sarah O.
Évaluation du lieu : 2 Halethorpe, MD
The only reason they get a 2 stars instead of 1 star is for the funky décor. It makes you feel like you are out a lounge and should be sipping a tropical drink, not eating McNuggets and drinking soda. The music though, needs some work. Besides the décor, we tried placing our order and had absolutely no idea what the cashier was saying; sounded like she was speaking 10% english and 90% something else. If I understood 1 word per sentence from her, I was lucky. She clearly didn’t understand our order either, despite enunciating it to her 3 times. I even had a random lady ask to sit down at our table and join us while waiting for the food to be ready. Um, no thank you! The parking lot is ridiculously small and a major cluster $%^&. Just avoid this location, unless completely desperate!
Mark S.
Évaluation du lieu : 3 Fairfax, VA
The food is always pretty quick and the service isn’t bad. Since it is in downtown Silver Spring. it is a bit.. you know. ghetto lol. but it’s funny. during lunch you can see business people dressed up. and then you can see hoodlums that have skipped classes. very diverse crowd that comes to this mcdonalds. everyone keeps to themselves and are united by one thing — a craving for mcdonalds.
Jake K.
Évaluation du lieu : 2 Arlington, VA
This joint was always a staple when I stayed at my friends house during those dog days of my Fort Lee experience. Weekends were often spent in DC and I often laid my head at my friend’s SS apartment. After a movie or other not-so-late-night experience, we would head here for a quick snack — usually resulting in consumption of a Big Mac or other Ray Croc«concoction.» Service is hit or miss — some days I walk out thinking that life is grand, other days I walk out thinking my wallet just got raped and left a bad taste in my mouth. But if it’s us after a night out, we usually don’t care — I’d otherwise just avoid it when I’m sober.