Northgate Apartments

I have lived here since OCT/​NOV of 2013. I just want to say the staff in the office are very unhelpful and racist/​rude. I have been complaining about the water leak (ceiling) in the master bedroom, yet no one has come and fix it. It is now March of 2015 and I have made a number of complaints. It doesn’t matter what the situation is. If you call the leasing office to have maintenance service done, DON’T COUNT ON ANYONE SHOWING UP. EVER!!! Oh, and the residential Manager is the worst to communicate with.
I also complain about how poorly of a paint job they done when we moved into this so call renovated apartment. Someone finally came and spakle the wall in the bathroom, but never came back to paint it over. Also, we have a lot of nail holes in the ceilings. I have complained in December 2013 about someone fixing it and I have yet to see anyone. I also complained a couple months back and still haven’t seen anyone come fix it. I saw one of the workers outside and told him why no one has come. He told me he will go put a ticket in for me. LIKE I SAID IT’S 2015 AND NONE OF MY PROBLEMS HAS BEEN FIX. But they quick to send me a letter about pet deposit policy requesting money from me but you cannot fix the things people complain about.
My overall problems with this place are:
1. Maintenance and office staff does not do their job (Cecilia and Jessica)
2. MICE PROBLEMS! (I just saw one TODAY) –_​–
I will be calling tomorrow complaining. But I know they will not do anything. They don’t deserve my money.
I never had bed bugs, but the building I am in one of the other residents have. That is really disgusting. If someone has bed bugs and you go into their apartment, then you go check if other residents may have it, In my opinion, I feel that bed bugs travel and can go to other apartments.
I DO NOT RECOMMEND THIS PLACE AT ALL. WORST PLACE EVER