Dingilian John R, MD

Upon moving to California, we struggled to find a good pediatrician and family doctor. Dr. Dingilian was referred to us so we set up our interview appt and was thrilled with our conversation. From that day, we booked our appts and have stayed with him. His bed side manner is tops in his field. He will take the time, every time, to ensure you have all your questions or concerns answered before leaving. We have been seeing him for 6 years. during that time there was issues with the front office staff that has since been resolved. When you call the office now, there is a live person who answers, not a machine.
This office also offers the services of 4 other doctors who are just as accomodating and professional as Dr. Dingilian. We have seen Drs. Takeda and Yamada when Dr. Dingilian was unavailable or at a urgent care visit and loved them both. They have a genuineness that makes you feel at home. They have a wonderrful way with children that puts them at ease. This is a wonderful family practice!

I have been a long time patient of Dr. Dingilian and cannot say enough good things about him. He has been a fantastic doctor, always listens, doesn’t push, and certainly has gotten me thru some difficult times. #1 in my book!
Secondly, his assistant Jackie has been a God Send to me when Dr. D has not been readily available and/​or in relaying any information he may have for me or questions I may have for him. I cannot thank Jackie enough for her tremendous help and calming voice.
However, I do need to agree with the other reviews that the office staff knowledge, attitude, and sense of urgency is horrible. It was not always this way and I assume it’s from the change overs to the new group/​practice.
I have given up calling them for help, status, return calls, etc. I had serious health issues in Sept and they put me over the edge many times, thus how I learned to 100% depend on Jackie as she is the ONLY one I can trust. What happens to me the day Jackie isn’t there or available frightens me for the future.
These concerns have been raised with Dr D and Jackie and I’m confident that they will be addressed, it just takes time. I certainly hope so for the sake of the practice.
I do want to mention, as well, that we have had appts with other doctors in this office when Dr D was not available and ALL have been excellent for our family. Good doctors need good support, I sure hope that part is fixed! If I had not been a long term patient, I never would have gone back after things that have happened since September.
Thank you to the doctors and to Jackie for the fabulous job you do.

I love love love Dr. Dingilian!!! He is so nice and carefully listens and so caring. But… i hate hate hate his office staff. They are nice and friendly but it is frustrating. For example, i have to call repeatedly when I need a prescription re-​filled. The pharmacy has to call them or fax them repeatedly to do the same. If you ask them to send in blood work results to another doctor, well they just don’t even bother unless you call and get mad at them. Then they might. They all seem like they are on the first day on the job. I got a call to come in and sign release papers to get some test results from another doctor and that I should just tell the front desk and they will have the release paper ready. When I get there the girl has no clue what I am talking about. They have all my insurances mixed up as to who is primary and who is secondary. These are just a few examples of mix-​ups i’ve experienced. There are more. Dr. Dingilian’s nurse is really sweet though, and like I say, Dr. Dingilian is the very best, but I keep wondering what’s up with his practice hiring such disorganized and clueless staff behind that front desk. It is unbelievably mind boggling!

I wish we could separate the review. Office Staff would get Zero Stars and Dr. Dinigilian and Nursing Assistants would get 5 plus stars.
So I settled at 3.
I have also been going for 16 years. I consistently have issues with the office staff. It’s a shame that Dr. Dinigilan’s reputation can be tarnished by his office staff, and he may have no idea.
My daughter made an appointment to address personal issues she was having — big step for a teenage girl. She was running late and called to advise. She was told 15 minutes was the cut off for being late and needing to reschedule. She got there and using the clock next to the clipboard wrote down her arrival time which was 11:10 (appointment was 11). The receptionist called her up and told her she was too late. Daughter pointed at clock and said she was told she had to be there within 15 minutes. Receptionist pulled clock down and said they don’t go by the time, they go by the computer. My daughter asked then why is the clock is there and pointed out that other patrons were using it. I don’t think they expected a rational and valid argument from my a teen. Respectfully she asked to speak to the office manager and ended up being seen. When she left she was given major attitude as she paid the co-​pay. Clock back by clipboard as she walked out.
We recently moved and my huband’s entire prescriotion was messed up. It took three times for them to finally call it in to the correct pharmacy, a week late (actually the pharmacy decided to just call them).
I recently needed assistance and as ususal, received rude and unaccomodating responses. The most disturbing thing is that this treatment and attitude comes while dealing with medical issues that arre sensitive and require extra care if not just normal good service.
I have to consider going back or not. Dr. Dingilian is an amazing doctor; compassionate and easy to talk to, very caring and super knowledgable. I have seen him for the most sensitive of issues but his office’s lack of professionalism might be more than I can handle anymore.

I am not sure if the person on here reviewed the correct Dr’s office. I have been going here for 16 years and LOVE the whole practice! My kids love all the dr’s and the staff is always great!

Oh my goodness gracious. I can’t wait to go to this new Dr for my prescriptions.
My Dr office in simi is so fucked up it makes me want to stab somebody.
I called and left a message for my prescription to be written like 5 days ago nobody called me. I called yesterday to make sure it was written because I don’t live in simi anymore but I’m coming to simi for an appointment today. They transferred me to 3 different people to tell me it hasn’t been written. She took my number and said she would call me back. Big surprise… nobody called me back. I called this morning and they said it hasn’t been written again. She said she could transfer me to the Dr on call, so I said, «can’t you just tell him for me? «.She repeated the exact same sentence that she could transfer me to the Dr on call so I said fine and then she transferred me to the effing voice mail.
This place is a joke. We are lucky they don’t work in a hospital or people would be dead.

Excellent care of all the patients that I send to him. I highly recommend anyone looking for a primary health practitioner that they seek the care from him