Northridge Electronics

Tom did great work on a marantz 4270 that needed some love. Provided specific breakdown of work recommended and I didn’t feel pressured to have work performed that wasn’t necessary for my needs. Prices were fair and turn around was quick. I expected to be out 3 – 4 weeks, but amp was back and rocking in a little over a week. Communication was prompt and professional. Would use his services again.

Tom spent far more time answering my questions about refurbishing an old Onkyo receiver amplifier than my parts purchase justified. I don’t remember the last time I dealt with a repair person who even approached Tom’s level of professionalism and ethics. He far exceeded my expectations.

I decided to give Northridge Electronics another shot to fix my receiver before I drove to Buena Park. This time I called and the woman there said if I had an authorization number they would «have to» do the repair. Again, customer service… not their strong suit.
I took my unit in and they told me they were really backed up and it could take 4 – 6 weeks. That’s probably why they weren’t too keen on taking on the repair.
After 4 weeks, I called to check on the repair and they told me they had already diagnosed it; they were just waiting on the part. A couple days later, they called to tell me the unit was ready.
I picked it up, took out my temporary replacement receiver, pulled out my TV stand to access the back, and unhooked everything. As I was hooking it up, I thought, «Weird, I didn’t think I had an iPod dock connection.» but I kept plugging away (pun intended). Then I thought, «Huh, my receiver only had Zone2, not 2 and 3. Uh oh…» I looked at the serial number and realized this wasn’t my unit. I took them a Yamaha RX-​A1020, which is a very nice network reciever. They gave me an RX-​A2010 which is a top end network receiver.
I contemplated just keeping the new unit, but it didn’t have 4K pass through and I knew someone out there would be very disappointed, so I unhooked it all and drove back. The gentleman who did the repairs was very nice and alluded to the fact that he thought his front office person might do something like that because of the similar appearance of the receivers (I hadn’t even noticed). He gave me the correct unit and I left.
In the end, I got my receiver repaired within the time frame and have had no further issues, but the lack of professionalism and business sense at this place is disappointing. I’d give them another shot because of location and the friendliness of the repair man, but I wouldn’t be confident in having a good experience.

I was referred to Tom Ishimoto at NR Electronics by a good friend. I bought a 40 year old Marantz 2245 receiver, which worked, but had some issues. Tom went thru it with a fine tooth comb, and called me with his findings and gave me his (fair) estimate. I gave him the green light. My old Marantz now looks and runs like a brand new unit. It’s obvious he takes a lot of pride in his work. He also gave me a bag with all my old parts.

Tom does superb quality work. His price is more than fair too. I have been able to maintain vintage NAD gear at peak performance based on Tom’s expertise. He and Sandy are just excellent to work with.
If it can be fixed, or if it is a waste of your money, Tom will tell you exactly what you need to know either way to make the best use of your money.
i recommend Northridge Electronics highly.

I have been using Tom at Northridge Electronics for several years now to maintain and repair my vintage McIntosh audio gear. Each and every time, the service is first class and my equipment is repaired correctly the first time. They really care about their customers and vintage Hi-​Fi gear.