My Father in Law was taken care of by Reardon a few years back and when my Mother in law just passed my wife thought that she had made arrangements to go with Reardon as well. She called Reardon and they came out to pick up her mothers body and moved it to their facility. It turned out that she didn’t make arrangements with Reardon and they couldn’t even set her up for burial for at least 10 days. This wasn’t acceptable to the family and they sought out another mortuary that could accommodate the families wishes in a more timely manner. The new mortuary called for the body and Reardon delivered her to the new place. After being held in Reardons mortuary overnight, Reardon gave my wife a bill for $ 800.00. This is gouging the family of the deceased. Shame on Reardon, they didn’t get the work because they were too busy and they gouged for $ 800.00. I am disappointed that because we made a mistake and they couldn’t deliver we had to suffer with this outrage. Reardon is a bad company if you need it your way. Don’t make the mistake we made. Save yourself $ 800 and talk to «Rose Mortuary» they worked with us and met all our needs. The smile behind Reardons’ face is GREED !!
Michelle C.
Évaluation du lieu : 5 Pinole, CA
Having moved to Simi as a kid in 1969 and living between sycamore and Erringer I have only driven by Readon’s a bazillion time or two but until a week ago today had never been in. Last week that changed when my mother passed away. The morning after mom passed we called to see what we needed to do. The person on the phone was sweet and kind, conveying their sympathy, letting us know mom was already there and that Brianna would be calling us shortly. Which she did. We made an appointment for that afternoon. Hearing stories of hard sells to emotional families, mentally I was prepared. I’m happy to report I didn’t need to be! Totally kind, sensitive and truly listening to what my dad wanted is what Brianna did the entire time. We asked for ideas, we got them, since we didn’t use some of the standard she let us know up front that even with«package pricing» she would adjust the cost. When we had a glitch Brianna had a great solution. As we made some changes, everyone was helpful and kind. The day of the service everyone was there, helpful and supportive. We brought quilts, pottery, pictures and a giant vase of sunflowers. They helped with set up and encouraged us to move tables as we needed. The chapel was beautiful, the service we’ll done. The only thing we would have done differently is we would have used the woman(I have forgotten her name) from Reardon’s that will officiate services rather than the pastor Brianna helped us find. I found her sweet, caring and generous of spirit(as we’re all of the Reardon folks) in my short conversations during the service. I hope I don’t need their services again soon, but should I, I know where I will go, without a doubt.