Jersey Mike’s Subs

I’ve been a stone mason for 40 years. ate any & everything on the road. Jersey Mike’s is all ways perfect .from Charleston to Greenville to wherever .can’t go wrong EVER. you mite pay less for a sub somewhere else but no comparison… forget it period. just saying.

Been here a few times since moving from Chicago. .Good sandwiches at this location, very friendly staff… Ingredients have always been fresh, clean inside…
For a good sub sandwich this is my go to spot around Simpsonville.

The only reason I picked up subs tonight was because my son wanted JM’s. Every time we’ve been to this location, the customer service is horrible.
When I arrived this evening around 6pm, the floor was wet with a caution sign in the middle of the floor. What facility mops their dining room floor during dinner hours? I had to walk on the wet area to order. Poor planning on someone’s part.
Everyone that works there seems unhappy and in a hurry to get you out the door.
The employee that got my order messed up was the friendliest one. She apologized several times for making the wrong sandwich. Even offered it to me free. I told her she could have it.
It seems like a simple place to work. A few items on the menu and who doesn’t like a good sub.
I give this venture a 2 star — customer service can make or break the experience. In this case… it’s broken.

The food is usually pretty good here. It’s a chain so you know what to expect. Today the service was horrible! Finally got my sub made and I had to wait an additional 10 minutes just to pay! Apparently there is only one person in the place that can run the cash register. She came over to ring me up and charged me too much. Once I pointed out the error she tried to correct it but was still wrong. Don’t go here if you’re in a hurry or want to pay the right amount!!!

We always order the Original Italian and in this case the slicer must have been set pretty thin. Also, everyone who sat down to eat had to clean their table of crumbs and debris first, and of course this made the floor messy.
This location has done much better than they did today.