Dunkin’ Donuts

From outside this sad looking DD wasn’t so inviting, but inside it was actually nicely maintained DD. With drive through and clean bathroom, plus a few chairs, this is good place for quick breakfast or snack. Parking is free also. If you are getting your ski tuned up next door this place comes very handy.

I’m relatively easy to please when it comes to food service, but this Dunkin’ Donuts is just ridiculous. I have been going to this particular Dunkin’ since about August 11′. I do it for convenience because it is only about ½ mile from my house and not particularly out of the way when I’m on my way to work in the morning. The problem is in the 30 or so total visits to this particular location I would say about 28 times my order was wrong in one way or another. I know, I know I should have learned after the first 3 times or so that they just won’t ever get it right, but being a waitress myself I hoped it was just one or two people that were messing up when I happened to roll through every morning. The thing is, I have had several different people there take my order/​serve me and just about every single time it was totally wrong. I get a very simple order of a caramel swirl iced latte with whole milk and whipped cream and a strawberry sprinkle frosted donut. How is that complicated? The best part is that not only are my orders almost always wrong, but the staff is quite rude, making comments such as «hold on» «alright it’s 4.75, pull up now» or «what do you want». They often cut me off and tell me to pull up before I have finished ordering, and then I will politely state that I would like to add something and they seem frustrated and say «ok» yet when I pull up, the first thing I got (usually the coffee) will come out (wrong) and the other thing I had requested after getting cut off wasn’t ever actually added. This place needs some serious help in terms of management and staffing.