Sno Cap Ice Cream

I just don’t get it. Big ass line waiting to get in. Wait at least half an hour, then get crummy service and an absolutely same as anywhere burger. OK the shakes are bitchen but I’ll not wait for a shake. Came here on a «Super best place ever» recommendation and was totally let down. I was dumb enough to try it again and exact same thing happened later in the year. Sorry, I really wanted the «Leave it to Beaver» ol fashioney burger/​shake thing but it just aint! Think this place is living on the fumes of past greatness.

Super fast delievery! Food tastes amazing and the shakes are a must get!

I have been coming here for years when I stay at Black Butte Ranch. Great burgers, fries and shakes!

Totally delicious greasy spoon burgers! No blue cheese or fennel here just ground beef and classic condiments.
Set aside the tasty as expected food the staff was undoubtedly the nicest restaurant staff in Sisters.
Genuinely nice people.

Phenomenal friendly service and great ice cream… stop by for a scoop or shake! Thanks guys!

This place is an institution in Sisters and we’ve been coming here for decades. Their licorice ice cream is beyond words. And so rare to find these days. Milkshakes are amazing too. The chocolate ice cream, however, has sadly gone down in quality and you can tell it’s made with ice milk not ice cream. And the staff are high school students and EXTREMELY rude, both times we were here in a few days time span. It pains me to give this place such a low review.

Old school burgers ! This place is always busy and there is a reason, it’s ding ding delicious. No thrills here, the milk shakes are the

We stopped in for a burger and the service was horrendous. My friends, who were in line right ahead of me were told it was going to be about 30 minutes… no big deal. I ordered right after them. Forty five minutes later, their food came out, so I expected mine soon after. My friends finished their meal, and mine still wasn’t delivered. Other people were coming, eating and leaving and still nothing. I went in to inquire and was told my order was on the next go round, not even on the grill yet after an hour and fifteen minutes!!! Waited a few more minutes before asking for a refund since we had an antsy 5 year old. Might I suggest that you time stamp the tickets so they don’t go around the little wheel over and over without getting made.

Something has gone wrong here. It took one hour from start to finish to get out order at snowcap. Checked in on Unilocal when we got in line, we are the first group right outside the door to go in a place our order, five tickets up on the carousel, takes exactly one half hour from where we get in line to place our order until we receive our food. When we are handed our food we ask for fry sauce
And are told there’s some in the bag, get to the car, no fry sauce. No way am I going back in.
Normally after only one bad service experience I wouldn’t change my review. But this past experience comes off the two visits previously where we were helped by the most unhelpful and unfriendly person on staff.
This is the third visit where I haven’t seen the owner. New owner? New management? Bottom line is that they have a staffing issue, in my opinion.
Food and Shakes continue to be really good even though the wait for the food this time was pretty darn long. They say they aren’t fast food and I respect that, but to wait a half hour for food at any restaurant is a pretty darn long time.
I’m not going to stop going to Sno Cap because it’s your best bet when coming through town after a trip or when you’re about to start a trip. But I am really bummed that the service has deteriorated so much.

We love Sno Cap and stop in for lunch any time we drive thru Sisters. Very good old fashioned burgers, Fries and amazing milkshakes. Very popular spot so usually there’s a line out the door but worth the wait. It’s tiny and crowded but for the type of food it’s five stars in my book!

This place gave me a little getaway from the mean drivers and the thoughts of suicide. I thank you snow cap; you saved my life. The service was amazing and the food was sensational, but the huckleberry shake took the trophy. If you have a chance GO!

Stopped in for burgers, fries, and shakes, just like the old days. Good to see places like this are still around. Service was fantastic, friendly, and fun. Food was delicious.

Been going for almost two decades. This last time my ice cream was not good. The texture was like it was freezer burned. I took my ice cream back to the counter. The gal said, «I can’t do anything about that.» I said, «You can take it and throw it away and I am never coming back.» The ¹⁶⁄₁₇ year old then said, «that’s your choice.» Yup! Nice way to treat your customers. I am done! To all that decide to go remember that they really don’t care. So sad. Wonder if the light bulb for the teenager will go on the day she spends her hard earned money for a product that is bad and gets customer service like that. Yeah… probably won’t.

Amazing food, amazing milkshakes! Best in town. The line is long but goes fast and is worth the wait!

Absolutely TERRIBLE service. Waited in line 25minutes and the counter person took the people’s order behind us. Don’t know how the food is and won’t ever be back.

This review is based on the food alone. If you’ve read a lot of these reviews, you’ll know it’s kind of a dump. But it’s an old fashioned burger place, it has been around for decades, and the food is really good. Burgers, good. Fries, good. Shakes, gooooood. It’s a popular place, so don’t be surprised if you have to wait in line or can’t get a table. We’re locals and order our food ahead of time and just take it to go. Some of the reviews are ridiculous (complaining about traffic in Sisters? Judging the worker’s appearances?)! Lower your expectations folks. This obviously isn’t a Michelin rated restaurant.

Think old fashioned ice cream and burger joint. Its small and it was crowded and we got our chocolate malt to go. They’ve got home made ice cream, banana splits and burgers/​fries on the menu and it says all ice cream is home made. Judging by the malt I would agree — it was delish.

It’s a warm day in Sisters, Oregon, with beautiful blue skies. I’m traveling and camping here. Just rode my mountain bike about 20 miles today, rough day LOL. Now I am craving some ice cream. This place makes homemade ice cream. They use a small Dairy Farmer in Redmond. A single scoop of chocolate on a waffle cone is $ 3.60. Very creamy, like, not to mention any names, like Salt & Straw – delicious! A scoop of chocolate really hits the spot on a hot day. Now, which way to IPA. I am feelin thirsty.

It is exactly what you’d expect it to be. A good basic burger with a drive-​in feel and really good fries.
Speaking of the fries, if you get the chicken strip basket, you don’t need fries with any of your other orders. In fact, they nicely asked the cooks to make sure we got a big order of fries when we didn’t get them with our burgers, without extra charge.
We had three burgers (one with just pickles and lettuce which they actually got correct), a bacon cheeseburger (good crisp bacon) and a mushroom swiss burger.
The line was out-​the-​door when we got there, but it moved very fast and they have quite a lot of seating inside and outside combined.
Also, we had just been to Ice-​Burg in Walla Walla a couple weeks before which is a very similar place with rave Unilocal reviews. Sno Cap was hands-​down the better place (disclaimer, we did get burgers to go at Ice-​Burg, so we didn’t eat right away, but still).
This was not our first trip to Sno Cap and it won’t be our last either.

We were on a mission. We were told they had the best milkshakes that brought all the tourists to the yard. They were right!
Quintessential AMERIKAN drive-​in, in fact big a** motor men in chaps, American flags, you name it.
But the shakes– seasonal flavors such as strawberry and marionberry.
The burgers are meh. I mean its burgers and fries so I mean it beats corporate Max Steak House otherwise known as MC D’s.
Not a fan of honey buckets! Please get a public restroom if I am going to eat greasy spoon American food, I want a potty not a pit toilet.