Bed Bath & Beyond

Reserved an item on line, less than one hour it was ready for pick up. While I was there, I saw that they had a great clearance sale of window treatments. A wonderful associate was helping me to make sure my selections would fit my windows. Always have experienced great customer service here. For sure, bosses are doing a great job in training and hiring awesome personnel.

I always get good customer service at this location. Today SHIRLEY helped me with an item I was trying find. It was not available in-​store and offered to place an order for it online and have it shipped to my home. She was very helpful, polite and sweet. Keep up the excellent work Shirley :-)

Always great service. Willing to help each customer one on one. Never have a problem with returns or exchanges. Great place.

The customer service at this location is nothing more than awesome. I really needed to get some art work and a few carpets and went to BB &B on a very busy Sunday. There were a ton of people in line to purchase items. A young Asian lady, I think her name was Sara, came out from behind the customer service desk and said, «Sir I can take you over at my station».
It was just so nice to see that people still care about their customers. She helped me to pick out a few more household essentials and I was quickly on my way.
The Skokie store is very clean, with everything under the sun you would want for home. It also appeared to me that the bathroom/​kitchen areas were a little more stocked than I’ve seen at other Bed Bath Beyonds.
There is also much to do in the immediate vicinity, including restaurants and other shopping stores. From here on out, I will be going here to get things for my place.

I don’t normally come this way without a car. Hubby was on-​call for his work and a van to carry his technical gadgets was required, so we stopped by this BB&B location to pick up some soda stream flavors and k-​cups.
BB&B has the most extensive selections on soda streams and k-​cups, as I have mentioned several times on reviews for different BB&B locations.
We chose the pear-​kiwi and passion fruit flavors, and unto the k-​cup department we went.
I grabbed a box of Jamaican coffee (I remembered if was either 12 or 16 counts) and the Bigelow Earl Grey. I found the price for the Earl Grey, yet I didn’t seem to locate the price for the coffee. However, I didn’t think the coffee would cost more than $ 15.
Off the check-​out we went soon after we finalized our purchase. BB&B allowed coupon-​stacking in one (1) transaction, as long as the purchase meets the requirement for each coupon. I assumed everything would go smoothly, but there was one (1) minor glitch.
The cashier informed the total of our purchase: $ 50 and some change. Really? Why was the total so high? I respectfully inquired the price for the Jamaica k-​cups. She went through the list and told us that it was $ 36. Well, no way I would be spending $ 36 on k-​cup 12 or 16 counts.
Hubby kindly asked the cashier to void the transaction while I was heading back to the k-​cup department to grab a box of Lavazza Classic instead. The total after the rectification came to $ 36 and some change. That was more like the total I would like to spend.
Therefore, I learned another lesson when shopping at BB&B: if the item you’re interested has no price listing below, refrain from purchasing it because it could be sky-​rocking high.
I still have four (4) stars for the friendly cashier and other staff who were willing to open up more registers for customers who were ready to check out.

I usually go to the Norridge Commons location and I came into this location on Christmas Eve to buy some last minute home goods. It was so busy in the store and I was lucky enough to have Gaby Torres help me. I was looking for a specific item that was not in stock at this location and she took the time to call other BBB stores to see if it was available elsewhere. She also provided great recommendations for other products I was looking to buy.
I was really impressed with her kindness, willingness to help and patience. I will be stopping by at this location again!

AWESOME customer service! I bought a Shark vacuum about a year ago. A part broke pretty soon thereafter. Shark would repair it IF I shipped it to them which would have cost me $ 75.00. So I made due by duct taping the hose to the base, but it still wasn’t right. Yesterday I had enough and called the Bed Bath & Beyond where I bought it. They said bring it back. I just left the store and not only got a full refund but used that to buy a new Bissell vacume. Thanks to Daniel, Sarah and Carlos. I love this store!!!

I’ve been going here for years, and love it! Their selection is vast, and perfect for almost anything in the kitchen, bedroom, bathroom, and more. They also have tempting candy towards the cash registers so be warned. The only downside to this location is that they do not have skin care, shampoo, toothpaste, or that amazing travel size stuff section. I usually end up going to the one near Deerfield for that. Can’t remember if the Edens Plaza location has toiletries or a travel size section .
With 20% off coupons you can’t go wrong. Great place to hit for moving especially to a dorm, or apartment. They tend to have a lot of as seen on TV products which are always fun to lool at.

Has a variety and number of advertised items. A lot of staff members that are helpful if you ask them a question and clean organized place. Just bought a duffle bag with inclined wheels for traveling for 17 bucks with a good discount. Will come back for new lamps and bed accessories.

Our bathroom is a bit slippery.
Like, walking in bare feet= grease up some roller skates, put ‘em on our floor and rediscover how to do the splits slippery. Be careful.
Bungalows are big on glossy porcelain tile. And I live with a very tall man.
The bigger you are… Ahem.
Anyway, after a pleasant dinner party night he reminded me this morning (like an angry trucker with Tourette’s) that the bathroom needed help. And by help, he means if I can’t shop a band-​aid pronto on that Vaseline-​slick floor he is gutting it Kubrick-​style before someone dies and we are held liable.
Here I am, because he was not amused by my dance-​off suggestion… to buy non-​slippery rugs (this one is huge, soft, fluffy white shag– very Barbarella) mats and non-​skid liners.
BB&B is pricier precisely because they know you are bringing in that irresistible 30% off coupon.
They also know that if they bury the necessities (like bath mats) in the back, you will have to wind about aisles and aisles of increasingly entertaining and ridiculous stuff destined to be used (Foot massager? A mini doughnut maker? A margarita machine big enough to get a brontosaurus buzzed? A ruffled Barbie pink apron with shoes on it!) soon to be forgotten in the back of the pantry or basement shelving.
And they also know that after aisles of ridiculous and at times matchy hilarity you will walk out with more than intended. Such as the springy suction cup squishy plastic shower mat. Bouncy!
I still might go back for the Barbie pink «Will cook for shoes» apron– that I resisted. Why? I regret it. I truly need it pronto. Anyone got a spare 30% off coupon?

Some staff members are a lot more helpful than others!
Talked to the manager who was so helpful and was able to accommodate me. Cashiers prob hate me for the inconvenience but at the end of the day I got my deal.
I hate going thru hoops and don’t like dealing w policies but I am thankful for helpful managers.

My experience was terrible here. I bought an item that they overcharged me four times the price of it. No refund. I also bought a humidifier and it was broken when I got home. leaked everywhere. Do not go here.

Got some great after Christmas deals today. Coupled with the discount coupons, we did really well. I don’t come here a whole lot, but it seems like whenever I do, I get some very good deals.
We will be back for sure. It is worth saving up some of the coupons and then just have a field day shopping. Gotta love it!

My fiancé and I recently registered here for our wedding. I have been in the store many times before for various items but never really had a reason to interact with the staff. The staff went truly above and beyond my expectations.
Our registry consultant, Marie, was just a doll. She was personable and was really able to help us with our fine dishware selections. I am absolutely clueless when it comes to flatware, dishes, etc., and she was our guide. Marie listened to what we liked and were able to create a tablescape based off our personalities. She gave us some pointers about how to «attack» the store and sent us on our way scanning.
The store is very well organized, and there are salespeople around almost every corner really wanting to help you out. They have virtually everything you can think of for your home and more. In a way, this is a «random crap store» since you never know what you are going to find. The manager even came out, congratulated us, and gave us some bottles of water.
Two hours later, we were spent. We still need to add some things to the registry, but Marie welcomed us back with open arms. We will be returning for sure.

I love Bed Bath & Beyond and it’s usually my first choice when needing to buy pretty much anything for the house. I just happened to pick this location to review because I often come here during my lunch break. BBB offers everything you can possibly imagine from kitchen appliances to small and big things for patios/​backyards. I usually try to come in here if I am on a mission to find something in particular, otherwise, I will end up leaving with a very «empty pocket», if you know what I mean… :) They also have a HUGE section of travel sized items, so this is my first choice when I need anything for vacation.
Their customer service is outstanding and I always end up finding everything I need (and more) due to the wonderful staff that works here.
You can sign up on-​line to receive coupons, usually $ 5 off an item, or %20 off. The best thing about this store, and I am sure a lot of you can agree, is they take the coupons regardless of the expiration dates. I’ve had coupons that have been expired over a year and they don’t even question it. If you forget one at home, you can bring back the receipt and they will honor it without a problem.
I know I will be back over and over again, especially because I’ve done enough research for prices and most items ends up being cheaper here than a Target or Walmart due to the constant availability of coupons.

I love shopping at Bed bath and beyond. They have so many interesting things. I love their candle section! They have a great selection of Yankee Candles. You can’t go wrong here and don’t forget your coupon!

I love this store! The employees are amazing… they are always so helpful and extremely patient. I worked with Mariela and Nancy and they were so wonderful…
This location always has everything in order and they are sooo organized and they are always in stock…
I don’t live near this store anymore, and still come from the city to shop here!
So far, after many years, I have not been disappointed.

This is a decent BBB in the suburbs.
We needed some towels (badly), so a-​shopping we went. We got some quick dry bathroom towels that weren’t outrageously priced. SCORE.
I always want to the purchase the entire As Seen on TV wall. Who doesn’t want a Forever Lazy?
Anyway, as usual, BBB has an awesome selection, even if they are a tad overpriced.

Great place to buy candles, towels, sheets, and what have you… usually super nice stuff! I wish more people registered here so I had more reasons to go!
Very lovely store.

Clean and neat store with employees that actually know the merchandise. It’s a pleasure to shop at this location, never had any problems searching for items and almost every time the associate asks if they can show me the item or if I’d like them to point me in the right direction. That’s customer service.
Did you know that your Bed, bath and Beyond mailers never expire? I just found that out.
If you need a gift, make sure you remember the 10−20% off post card, there are so many items that make great gifts and they usually stock 2 – 3 kinds of alternates of items. I also like that have a wall of «As seen on TV» products, makes getting these items way easier than the conniving 800# or websites that like to keep your credit card number and continue to charge you for crap you don’t need.
Most unique item I found this last time: Organic spray to repel bed bugs and bed mites and other thingys lurking in your bed. This is one of those stores you can get lost in time, in.