Regal Cinemas Gardens 7-13

Seats here are pretty bad, you’re lucky if the person in front of you doesn’t obstruct your view, worth to pay a few more bucks and watch a stadium style showing like amc. Time for Regal to catch up to the times.

I’m fine with this theater. Got to see Black Mass the evening before it came out for $ 7.50 a person. Not too shabby. Yea the theater is older, but I hardly ever go here so I don’t mind it too much.

WOULD GIVE 0 STARS IF POSSIBLE!
Attend any movie here under normal circumstances. However, if you see a monster named Breanna Plack (a manager), scream «DIE WITCH!!» and run as fast as you can out the door to get a refund. She refused to let me and my 17 year old friends into an R rated movie when we all had valid state IDs. We asked for a refund because she wouldn’t let us use our already purchased tickets, after which she told my friends «I tried my hardest to give you a refund but the computer is glitching and there’s nothing I can do». Along with this, she told ME that everything was good and that my money was back in my bank account. I checked 5 minutes later and realized that THE MONEY WASNT REFUNDED AND THAT SHE HAD LIED! In reality I’m nearly positive that she somehow pocketed the movie because she’s a raging b****. All and all, avoid Breanna at all cost because she will ruin your day and steal your money

My wife and I went to this theatre awhile back and we had the worst theatre experience ever when we first got are popcorn we asked for salt they said we had to pay extra money for the popcorn salt and it wasn’t even popcorn and then when to go find a seat to sit down the floors were so sticky that are shoes stuck to the ground. My wife felt something crawling up her leg that made is just leave half way through the movie and when I complained the manger said the popcorn salt cost extra money when the rest of the movie chains give popcorn salt for free ! SAVE YOUR MONEY DON’T GO TO THIS THEATRE EVER !

The one thing that annoys me most about this theater is that the seats are on flat ground. Because of this watching the movie isn’t as enjoyable especially if the room is crowded and you have to sit at the edges.

Wifey and I we’re turned away at 6:15 because we had our 4wk infant in tow.
«Manager» Chad treated us like he caught us stealing. Great work Chad!

Seeing Clint Eastwood’s Jersey Boys!
So, yes, it’s a little confusing because Cinemas 1 – 6 are in one
location at Old Orchard, and Cinemas 7 – 13 are in a different place
but once you find the right/​correct theater you should be pretty
happy/​satisfied!
If you go for an early afternoon showing you get in for $ 6.00, a pretty
sweet price/​admission fee if you ask me!
And, the theater lobby isn’t the most high tech or updated but it
still looks fairly good, even has a small area of video type games
for the Munchkins.
Nice, young people working at the concession stand today, very polite,
they called me Maa’m again, ah yes, Thank You Maa’m.
Hey, you guys, please stop calling me Maa’m cause it makes me feel
sooo old…
But Maa’m you are old. okay, lets move on…
The Theater Interior was really rather nice, Nice Sparkly Lights and
Comfy Seats, all this for $ 6 Bucks? Hey, I’m sold…
So, if you are out and about shopping or whatever at Westfield Old Orchard
you should go and catch a flick at these theaters.
It’s a nice little pit stop along the way.
But, if these guys call me Maa’m one more time I’m gonna start
kicking butt…

Quite an old theater, compared to others in the area.
— no stadium seating
— quiet theater, even for evening showings
— popcorn is NOT fresh — attendants were constantly trying to sell me their hot dogs, and saying «just made today». I should have listened to them. :(
— seats are not comfortable
— bathrooms have tiled ceilings and remind you of the 1990’s era (when the theater was actually built). It has not been renovated since
— box office is outside the theater
— escalator going Upstairs towards the theater works, but going downstairs after the movie is SHUT DOWN/​Out of order; you must walk down the three flight of stairs to reach the outside doors. There are no elevators.
— Regal Gardents 1 – 6 are on the opposite side of the Old Orchard Mall, a bit of a walk

I went on a date here one Tuesday night and it was really quiet, clean, and the movie started when it was supposed to. The only complaint I have is that the sound was TOO loud.

No paper towels in the bathroom. Ticket window outside of theatre so you have to stand in the snow to get tickets.
Candy counter people are friendly. No stadium seating. Nice Christmas lights.

I go here because it’s close and convenient to walk to, but I prefer a real theater atmosphere.
Theater here is small and seats are okay but not as comfy as at Village Crossing. They have the usual popcorn and candy stand and nothing stands out. It is kept clean though.

Staff seemed mentally impaired; some sort of therapeutic work initiative? Had no idea how to accept online tickets — held up for five minutes while they figure it out. Popcorn utterly stale and chewy even though it’s the middle of the afternoon on a big opening weekend day. Almost every food item unavailable otherwise. Nachos heating IN plastic retail packages under food lamps –this is why you have cancer. Uncomfortable seats, empty theatre. Will never return.

I don’t know what it was about that night, but the service was terrible from every person that was there. I’ve worked in retail for years and am in the serving industry, even if you’re having a rough night you should treat customers with respect– or at least a little smile. The ticket guy was very monotone, he clearly didn’t want to be at work, and I felt like I was bothering him asking to buy a ticket. The theater itself was average, nothing special. If there was better customer service, I’d consider returning to this theater but seeing as I live in Chicago, I don’t really have a reason to.

A clean small cinema, okay experience, confusing parking.
Tickets:
-$ 7.50 Matinée Ticket
–Ticket machine inside
Concessions:
Typical theater concession prices (although $ 3 nachos and $ 2 hot dogs on value –days)
Experience:
–Quality audio
–Small screen
–Traditional seating, do not recline, not stacked high enough for short people to see above people in front of them — cup holders attached to the row in front of you, not in the armrests
Parking is abundant, but the signage is very confusing since Cinemas 1 – 6 are «on the other side». You can park on either side of the mall, and just walk through the middle to either set of cinemas, although parking on the side facing Skokie Blvd. puts you closest to the entrance (walk in by Maggianos).

Never again! I saw a show at this theater last week. The start time was listed as 1:10pm, but there were so many ads and trailers that the movie didn’t actually begin until 1:35. That’s 25 minutes of advertising I paid to have the privilege of viewing. Some theaters are worse at this than others. Regal Gardens at Old Orchard is the absolute bottom rung. The place attracts a creepy ghetto crowd as well. I’ll go somewhere else next time.

Not a bad theater, but nothing special. All the food is at the ridiculously high industry standard, and every employee you encounter is still less than enthusiastic about their jobs. The seats aren’t super comfortable, but their not uncomfortable either. Actually you could do worse with a $ 10 movie ticket. My only complaint is that you aren’t able to lift up the arm rests for some extra space to stretch. Hey, what can I say, I’ve got long legs. Anyway the one thing I notice about this theater, not that they can help it much, is the higher than average likelihood for a rude moviegoer to disrupt the experience either by talking to their friend (s) or vis-​a-​vis their cell phones. People, meh.