Turtle Wax Car Wash

I am getting my car ready to sell, so I wanted to make sure it was looking really presentable. I went to Turtlewax and paid for a premium car wash at $ 27. When I got the car back, the outside looked really good. However, they seriously did a half-​assed job on the interior. The dashboard had visible dust, the seats definitely still had some dust and debris on them, and there was definitely garbage still underneath the seats. This was a really disappointing level of service for how much I paid. I would never go back to this store for a car wash.

I go here every so often when I need a quick wash. Usually do hand car wash. This last time I went and the wash was good. But the window cleaning inside was bad. My windshield wad like wiped with a dirty rag. I could see where they didn’t touch the glass. I feel like they could of done a better job. As it is the price is a bit pricey too. Skip them and go to a truly hand Carwash.

I love this place!!! From the cashier to the attendant that cleans your car. Three is a lot of pride the employees have at this place,

Hubby treated my new Jeep to a detailed wash today, and even though they were closing in 30 minutes, they did a fantastic job! After accessing what we wanted, we watched her go through the wash, and one of the attendants told us that they always call the manager to maneuver Jeeps. He came right away too.
She then got carefully and thoroughly wiped down, with great attention to the interior. She was sparkling, and the young man didn’t miss a spot, as they sometimes do at other places. She is glistening! We are very pleased.

I want to compliment one of the employees, Don. He did a great job drying my car — taking his time and paying attention to the details. I think the service on the front end of the car wash could be more efficient (line moves really slowly). But, glad that Don spent some extra time making sure my car was clean (even cleaned out my sticky cup holders). Well worth the cost.

Horrible place, I got the $ 10 car wash. They didn’t wipe the outside thoroughly still had spots of soap and water on the hood. I asked to get it wiped down again and the guy was muttering stuff in Spanish after I asked him. They pride themselves on being professional but they’re far from it.

Yesterday was our first and last visit here. Took a good 45 minutes. To start, one guy was running vacuums for the two vacuum lanes, where we sat for 25 minutes. Eventually two more guys casually and unhappily joined that effort. The vacuuming job was poor. The machinery is old. The guy who dried our car by hand was impatient when I tried to help him open the back door and he almost broke it after I pressed the auto lift button, him then trying to hurry it open by hand. They should charge $ 3 for the service we got. Gave him a tip and he could care less. Plenty of other options out there.

I went there on a Friday at 4 pm and they were slammed. It was the first good weather we have seen and everyone had the same idea as I did.
I was more concerned with the inside of my car than the outside. I watched it come out of the car wash to a man who cleaned it very thoroughly. He took his time and did an excellent job. The car looked brand new! For as busy as they were I expected to see some spots missing and I didn’t.
The cup holders, door compartments, dashboard, vents, leather around my stickshift, and steering wheel were very clean. The seats and doors were cleaned. The mats looked brand new because of vacuum magic. I did not get them shampooed.
The outside was shining brightly and majestically cleaned of all the salt and grime the highways of Chicago inundate your car with. The tires were so shiny I could see my reflection!
Overall, I paid extra to get the inside to gleam and I am very happy with my purchase.
To top it off, everyone there had a wonderful attitude ensuring I will be a repeat customer!

waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money waste of money

I think the workers are very friendly but also rushed. The main thing I wanted focus on was the interior being vacuumed throughly. It was not. For the amount I paid I should not have stuff still needing attention inside the car. Had to ask that the back of the seats be wiped down, and the guy was very nice about it. There were only about five staff and over ten cars. If I wanted rushed I would have went to a regular wash. This was my first, last and only time coming here. I’ll stick to the hand car wash which is the same price and very through.

This car wash is not worth it. I paid extra to clean my rubber floor mats and there was still milk remnants in the groove. Vacuum job still left a lot of debris and I never even got the scent packs for my car. The exterior car wash was mediocre. The workers don’t work hard here.

Didnt get good service. Car was more messy and dirty in and outside. My exterior got damaged also big and deep scratch on front bumper. I know my car i drive my car everyday never got into any accidents. Only had tiny tiny slight scratches around front door area. The guy who was workin there he even said the scratch was fresh so I had to talk to manager there and the manager was saying i just didnt noticed big scratch because my car was too dirty. What kind of excuse was that?? I did almost two hours compound job before i go there. hello??? Nerver again just dont come here.

There car washes are ok but they don’t vacuum very well. I got a interior and exterior deep cleaning done and was very disappointed. The seats weren’t vacuumed well at all. There were a few spots in the car seats which they should have been able to get out. Not a good job at all. I won’t go back.

I go here somewhat often and they’ve always done a fine job. I care a lot about my car and the way it looks and when I leave here, it usually looks pretty clean. I always have a coupon when I come here, and I almost always get the basic wash, so I never pay more than $ 14.99. Yea it’s quick and maybe not the most in-​depth, detailed car wash out there, but it’s relatively cheap and worth the price I pay.
I’m not sure I would ever get my car detailed here, but for a quick car wash, it’ll work just fine.

Got a wash, wax, and interior… Paid $ 169. I made an appointment for 9am. By noon they still hadn’t started it yet. Said it would be done by 2pm. It was done at 5pm. Well, what they were done with. I had to tell them to wipe down the door jambs and put protectant on the outside plastic. After a closer look, I noticed a lot of dirt left behind on the interior. I had to wipe down most of it again. And they didn’t get down the sides of the seats at all. Wax job was decent. Won’t go back.

Unless you want your car done right, i suggest you do not give them the coupon from Jewel’s Osco! I was suppose to recieve an interior & exterior cleaning. After waiting for almost 25 min I returned to my car being half vacuumed cleaned with lint all over the floor and seats as well as a dashboard and steering wheel dusty like it was previous.
The only pro was my exterior was pretty clean.

I was at the mall shopping and I wanted to get a wash before I went to dinner so I took a chance on Turtle Wax. I wash my car a lot so I think I know what I am talking about. I got an aggressive up-​sell from the cashier even though I already answered «no» several times. The service was neither fast nor particularly good. My windows, in particular, looked horrible.
You can do better elsewhere.

Unless you want to pay $ 25 for the Super Turtle wash and then have to finish cleaning the inside of your car yourself AFTER your car has already been there for 45 minutes then I highly suggest you do yourself a favor and find a different full service car wash!
The manager there did nothing for me after I questioned why I was told it would only take 20 minutes to wash and clean my car and it now had been 45 minutes! They had plenty of staff doing the interiors of the cars. There must have been at least a dozen cars who got there after me for full service that were done before me. So when I questioned the manager as to why it was taking so long he said that they have an issue with Jeeps going through their car wash due to automatic acceleration and a manager has to drive the car through and he was at lunch and the other manager wasn’t available. Sounds like a bunch of bulls*it to me!
I asked: 1) why wasn’t I told this when I pulled up in my Jeep and 2) I have never heard of such a thing! It’s a Jeep, not a Rolls Royce. He kept making excuse after excuse and just said next time I come back to ask for him and he’ll give me a free wash. Ya, whatever buddy, NO WAY am I EVER returning to this car wash!
BEST PART: As I finally got in my car and was driving away I noticed they NEVER even wiped down my dashboard! I was LIVID! I called Turtle Wax and talked to the manager who I had just been speaking to a minute earlier. He asked if I could bring my car back and he would take care of it. I said not a chance. I have to get back to work and at this point I’ll do it myself. I made him aware that his customer service was terrible and they should give me my money back or at least send me a gift card for the amount I paid (not that I would ever return here). He mumbled over his words and said he would see what he could do and took my name and number.
I have yet to hear back from him and I know I won’t. What I do know is that I will NEVER, EVER EVER be returning back to this car wash EVER again!!! Do yourself a favor and read these reviews first and go to a different full service car wash that actually does a good job and the employees know what the heck they’re doing. I wish I had.
I’m only giving 1 star because giving 0 wasn’t an option.

In this location, I am struggling to balance the pros and cons with this particular car wash business. However, I need make an unbiased critique falling from my own experiences with this business and not the review of other Unilocalers.
Again the title of this review: Suds vs Turtle Wax pt 2.
In this review, I am listing the following criteria in my judgement of Turtle Wax: hours of operation, place of business, location, quality of service, customer support and pricing.
Hours of operation: 2
Place of business: 5
Location: 5
Customer support: 4
Pricing: 1
Quality of Service: 3
LOCATION: Turtlewax is located on 9340 Skokie Blvd, Skokie, Il not far from Portillos and Jewels across the street. Coming into the establishment wasn’t difficult. They have a sign designating the entrance. As you drive down the entrance, you will approach another sign to turn left into the establishment with a visible larger sign down the path. Roads and pavements are smooth with alot of directions instructing drivers to come down this location. Old Orchard shopping mall also is not far from this location like 5 – 8 min away. With the ease of travel, I give this location a 5 star rating.
HOURS OF OPERATION: Now they are open from Mon-​Sat 8 a.m. –6 p.m. and Sun from 9 a.m. to 5 p.m. THEY CAN OPEN UNTIL 7 P.M. to service the needs of the 9 – 5 er workers. Between 5pm-​6pm, you have crazy rush hour traffic clogging the expressway of I-​94… So they need consideration of the travel pressures of the customers. I give them a 2 star rating for hour of operation.
PLACE OF BUSINESS: Yes the business in comparison to Suds Car wash would be a much better looking façade. Turtle wax is a palace. Everything in the facility is new. They have clean restrooms, a nice sized interior waiting area, and a scenic patio overlooking the large parking lot. You can sit down a bench and work on your labtop or eat a snack. When I had been at Turtlewax, it was a sunny day. Weather had been perfect for a day of listening to music on the smartphone. You could also grab a cup of coffee or some snacks from the vending machine. The facility is brand new with plenty of space. I give the place of business a 5 star.
CUSTOMER SUPPORT: Customer support had been helpful. They have described the costs upfront with the services. You could print out coupons from their website saving some money on a wash. Another good thing about the customer support would be the need of a contact emergency. Unlike Chicagoland car wash with no customer support, you will always have a face to confront of an emergency at Turtle Wax. Cashier was friendly at the counter and they have video surveillance on site. However the workers are good and helpful but sometimes english can be a challenge. So I give a 4 star rating.
AS FOR PRICING AND QUALITY OF SERVICE in this establishment, the two amenities go hand-​in-​hand.
Price is too high and I don’t think people will buy some of the cleaning options. I paid $ 60.00 for my wash that included interior/​exterior cleaning, vaccuming the min-​van area, shampooing 3 stains on the back seats of a mini-​van, and front console clean. They have done everything except some dust and dirt particles left on the front carpet. For $ 60.00, you would assume everything to be clean. Like another reviewer had made a comment, «they completed 70% of the job.» In my case, it was 80%. They had done everything else exceptionally well. My tires look new and the mini van has a new sparkling shine from the sunny light. However, like Chicagoland car wash, the vaccum doesn’t have strong suction picking up the dirt and grime.
I video taped the detail wash ranging from $ 30-​$ 60 .
You will find the exterior wash to be cheaper from $ 20s and up. Now they will have coupons for $ 10.00 washes that I have seen in the past.
For pricing, I give 1 star. For quality of service, I give 3 stars.
In conclusion, I would give 3.5 to 4 stars for Turtle Wax. They have alot of potential. I feel management need to adapt to the problems of service, price, and hours of operation. If management doesnt adapt, THEY SHOULD CHANGE MANAGEMENT.
Don’t blame the workers. I feel management should train the workers with efficiency and update on some equipment like the vaccuum hose. Furthermore, they should open longer hours with cheaper prices. People will come and business will flourish. Turtle wax has alot going for them because of location and place of business. Thus, they should really change their operation from a mediocre car wash place into a professional one.

I am actually being generous with two stars but guess it could been worse they left crumbs on my dash I had to walk in to get someone because no one was waiting they did not clean the floor really at all and left my mirrors on my truck all out of wack they use to be good but I guess they suck now