This place is AWFUL. Didn’t have silverware for a while after appetizers were served as server was MIA. We had to get up and go ask for refills multiple times, my «boneless wings» were room temperature McDonald’s nuggets covered in sauce, broccoli and cheese soup was cold and waiter told us «she’d go in the back and nuke it for us.» Such an awful experience– never coming back.
Dee L.
Évaluation du lieu : 1 Slidell, LA
Waste of time. Food was too salty and overpriced for quality. One meal here was enough for me not to return. Nice staff though.
Yolanda M.
Évaluation du lieu : 3 Slidell, LA
Went to dinner as a party of 10. Ordered the mini vegetarian pizza and added a side salad. The salad was very fresh and tasty. All of our dinners came out except one. And that person had to wait several minutes to be served. The pizza was really good. Vegetables were fresh and plentiful. The atmosphere is very casual. The one major issue came at the end when two guest received their receipts to sign and realized their credit cards were switched. Overall we had a nice evening.
Christine C.
Évaluation du lieu : 2 French Quarter, New Orleans, LA
The servers here were very polite, I’ll give them that. Even so, I can’t retract the fact that two of our orders were mixed up and then forgotten about. We seemed to be nice about it though, didn’t ask for anything extra to compensate for it. Waiting for our food took quite a bit, mainly because the restaurant seemed busy at this time-so I guess that’s reasonable. It was, although, a bit strange to see our entrees come out before our appetizers. Overall, the main reason I’m giving this restaurant only two stars is because of one thing-satisfaction when it comes to food. With almost everyone on our table not being able to finish our food… it was just too bland-literally everything we had ordered there. Even the ahi poke dish was a disappointment with it’s portion size. The pizzas, both that we ordered-tasted like it had no tomato/marinara sauce underneath the cheesy texture. The pasta was downright bland and had no flavor, possibly needed more seasoning. The clam chowder in the bread bowl? Nope. When it came out the bread seemed cold and every part of it was soggy. If it had just came out of the oven to be set out to eat, it’s reasonable to say at least some parts of the bread would not come out soggy… it literally tasted like the entire bread bowl was soaked in water for an hour. As much as my family from Texas enjoy BJ’s, living in New Orlean’s-this restaurant did not give us the satisfactory justice our city is known for… Seasoning and flavor.
James C.
Évaluation du lieu : 1 Omaha, NE
Worst Service Ever — So tonight my wife and I stopped in for dinner. The host promptly greeted us and sat us stating«our server Nicole will be taken care of us». We sat waiting for over 10 minutes with no end in site. After waving down the host, she expressed our server will be right over. Then to our surprise, our server walked passed us without even a node and served co-workers sitting to eat. Then proceeded to our table and asked how was our night. Needless to say, we promptly left and shall never return.
Kristen G.
Évaluation du lieu : 3 Pearl River, LA
My husband and I ordered take out from the BJ’s Brewhouse app. When we arrived to pick it up, we stood there for close to 15 minutes without being acknowledged on a slow night. One waitress literally stood there and chewed her nails right near us while we stared her down waiting to see if she would help us. She didn’t. Turned around and went and hung out in the kitchen. Finally, a staff member walked by and asked if we were being helped yet. I replied no. Then she went to the kitchen to apparently tell the host that we were there to pick up food. She came out the kitchen looking stoned and talking a bit of jibberish I couldn’t make out! The service just from ordering take out was horrible. Food was pretty good though.
Brittany F.
Évaluation du lieu : 5 Mandeville, LA
BJs is one of my favorite restaurants, my husband and I were so excited when they built this location, we come here almost every weekend and are apart of their rewards program. Service is always awesome, food is ALWAYS delicious. Love their best beginnings appetizer!
Skeeter B.
Évaluation du lieu : 4 Lafayette, LA
Had a great time dinner with my family celebrating my Dad’s birthday. Server Nicole was fantastic made sure the evening was perfect for my Dad.
Jesse V.
Évaluation du lieu : 4 Gulfport, MS
Cool hangout. Good food. Good beer selection. Decent service. Had a Zita pasta with cheese and Italian sausage. It was good. The best part of our dinner was the Stone IPA though.
Ashley M.
Évaluation du lieu : 3 New Orleans, LA
Food is great! Service is piss poor. Don’t even bother going at any regular busy time. The managers don’t staff it well enough to handle busy nights. Emily is particularly awful and ill experienced.
Rana F.
Évaluation du lieu : 3 New Orleans, LA
I stopped here on my way home. The SantaFe egg rolls were ok. The burger was tasty but the bun was stodgy. I had some wine during my late lunch. All in all I’m just not swayed with this place. It’s the stereotypical, chain restaurant fair. Honestly, if you stop here than you might as well stop at all the numerous fast food places that abound in this area. Nothing substantial sticks out at the place.
Steven F.
Évaluation du lieu : 4 Slidell, LA
There’s a few not so good post for this restaurant. The only thing I can say is, you need to try this restaurant and formulate your own experience. There’s way too many good choices on the food menu and beer menu to not give them a try. This was my 2nd visit and 1st official visit. The first time I came here was an introduction night to get the waiters and waitresses some hands on training. The initial visit was great, I wrote about it but it was before the business was on Unilocal,so I’m not sure what happened to my review. This visit was equally great except I had access to their full menu which made me excited. This visit we came to the establishment on a Sunday afternoon for lunch. The location was hopping but not too busy. I came with my wife and 3 yr old. We ordered 2 appetizers, the calamari was delicious and the spring rolls was equally delicious. I apologize for this being the end of this review. I forgot to finish this review and was reminded of it on my next visit. Unfortunately the time difference between these visit had caused me to forget the details of my visit but I do know the visit was flawless.
Judy L.
Évaluation du lieu : 4 Slidell, LA
One of the few places in Slidell that consistently stays open late. The food is average but the environment is very nice. The space is open and a variety of seating that can accommodate very large parties. The servers are trained to say ‘my pleasure’ instead of ‘no problem’ or ‘you’re welcome’ which is charming but sometimes too force and lacking meaning. The service does make mistakes at times but apologize and redeem themselves.(ex undercooked/overlooked meats and incorrect sides) There are many drink options if you’re interested and a happy hour 3 – 6 pm.
Paul W.
Évaluation du lieu : 4 Memphis, TN
Good food and good service. Tasted my friend’s fried artichokes — they were simply OK. My fish and chips entrée was excellent, although the fries were lukewarm. Nice atmosphere. Will be back.
Dena M.
Évaluation du lieu : 3 Metairie, LA
Ordered the mahi mahi taco, grilled. Fish was dry n at certain places, hard to chew. The service however was great. Bri, was wonderful. attentive, pleasant and patient.
Carlotta D.
Évaluation du lieu : 4 Metairie, LA
It’s really interesting to read the mixed reviews. Our dining experience was great. The wait staff was super friendly, the restaurant was very clean, and the food was very good. There was definitely a manager on staff. He was conspicuous, prominent, and engaged. We were very pleased with the service. Our waitress was fun, interactive, and well-informed about our expansive menu choices. The food had a lot of flavor, even the mozzarella cheese sticks were very tasty. The only drawback was that the hostess attempted to place us(two adults) next to a table filled with children. When will restaurant hostesses ever figure this out? Adults with no children do not want to sit next to other adults with children. We opted for the bar, but in Louisiana, there’s no guarantee you won’t find children in a bar. Although there are mixed reviews, 50 – 50 favorable and unfavorable, I think our experience goes to show that when there is a manager engaged in the daily activity, you will see substantially better service and a better quality of the final food product. I would recommend this place and suggest that you go and check it out before letting a few bad experiences stop you from enjoying what might be a nice treat. Ask for Nicole. And, unless you already know what you want, don’t go rushed. The menu is quite large; it took us ten minutes to comb through everything. P. S. Lots of vegetarian choices too! Enjoy!
Buz B.
Évaluation du lieu : 2 Slidell, LA
This is a «brewhouse» that serves mediocre food. That’s about it, really. I was excited when this place opened up, but was quite disappointed to discover that they do not brew their beer in the store, it is shipped from California or wherever. There’s just something cool about a REAL brewhouse. This isn’t really a brewhouse. It’s a brewhouse’s restaurant 1300 miles from the actual brewery. The house beers are alright, though. I like their heffewiezen. They also have a pretty good selection of the usual. I can get regular domestic or imported tap elsewhere though, so when I come here I get their house beers. I don’t like the actual restaurant itself. It is entirely OPEN. No little nooks or crannies for you to lean back against and chill out in private. The store is all open and lots of completely empty space. It lacks ambiance. It lacks style and comfort. Maybe people out west like that. A bunch of non-offensive nothingness. The openness of the building is very uninviting to people who like to sit down to a nice cozy meal and a brew. Their menu LOOKS very appealing, but I’ve only ever had the fish and chips here because it is rather expensive. Out of the 3 times I’ve had their fish and chips, I was rather disappointed every time. The first time, the fish was just right, good portions and all that, but I was very turned off about those thin boring fries. Man… screw those fries. You’d have to grab half a dozen of those dumb fries just to get a taste of potato. I was so turned off that I even left a complaint on their website. They called back and I spoke to a manager who said he was sorry that I didn’t like their skinny fries, but they«tested well» across the country and he hoped I can get used to them. No. I won’t get used to your skinny crap fries. They suck. Serve REAL fries. The other two times I got the fish and chips, the fish came out overcooked and barely any flavor. I probably won’t go back there again for that. I might try something else like their cajun lasagna, though. That looked good. I don’t think I’ll go here very much in the future. Like I said, there is NO ambiance to this place. It’s all very open and impersonal. The food I and others have had was mediocre at best. This place gets 2 stars instead of 1ONLY because they serve their house beers that I can’t get anywhere else and they’re pretty good.
Krystine S.
Évaluation du lieu : 2 Slidell, LA
This is my first try of the place ever. I’ve never ate at a BJs before. But I heard all the raves and was really hyped to try it. They take reservations, and being new we called ahead! Got seated at the table and waited(no exaggeration here) 12 minutes for a server to even come get our drink order. When asking what alcoholic drink she suggests she is very short and leaves after suggesting two and goes to another table. Disappointing. Ordered bar drinks & appetizers.(The pizza dip) worst appetizer I ever had. Tasted like the cheese was old. So we switched to cheese sticks, but mind you after ordering appetizers we waited 25 minutes and ordered our food. We did not, I repeat, DIDNOT even get our appetizer until after we were done with our food. So not only did it take forever to get drinks, and our server was super short with us, and our appetizer didn’t come out until after our main courses, my pizza was cold because when bringing our meal the lady didn’t have a pizza stand to put it on so she stood by the table with the pizza for literally 5 minutes until she could find our waitress and wave her down to signal her for a pizza stand. It was not a very good experience. I won’t be back until they work out the kinks with their kitchen and staff. I’ll try it again in 6 months and re-review.
Ashley R.
Évaluation du lieu : 4 Slidell, LA
New restaurant. Only been open for almost a month and it’s pretty good. It’s been busy since it’s opened. So why not try it out. I’ve heard nothing but good things. We got here around 1pm and there was about a 25 mins wait. Neat how they have it set up to text you when your tables ready. We got seated and our waitress made it known that she was running behind so we kind of expected things to be a little slow. The menu is huge! Tons of variety… It was about a 10 min wait before we got our drinks and another 40 mins or so before we got an appetizer. The crispy fried artichokes are really good. I could eat them all day. My boyfriend ordered the chicken wings and he said they were just ok but agreed the artichokes were really good. 15 mins later we got our entrees. I ordered the extreme pepperoni deep dish pizza. He ordered the ribeye and we also got a chicken tender kids meal for our daughter. Everything was good. Really no complaints at all as far as the taste of the food goes. I think Bc it’s such a new restaurant for the area, the fact that it’s so busy probably affects the speed of everything leaving the kitchen, but then it could have just been our waitress. All in all, I’d definitely eat here again.
Danny T.
Évaluation du lieu : 4 Slidell, LA
Have been here a few times and each visit has been a pretty positive one. The atmosphere is laid back and very very open. It can be a bit loud but that’s expected. And I like their music selection. The menu is huge. Something like 16 pages. On one side, it can be a bit overwhelming but on the other, it just means you have more options. The service is great. The servers are obviously trained to say«my pleasure» as opposed to «you’re welcome» or «no problem» & it can come off as forced but that’s only a small thing. They’re knowledgeable & attentive; BJs seems to do a very good job training their employees. The food has been good every time. Good not great. The burgers are pretty big, the pizza is always tasty, the pastas are okay, and the Pizookies are delicious! Overall, good place to meet up with friends or bring your family. Would recommend.