I rented a 10 foot truck from this location yesterday to move from Brooklyn to Stony Brook despite the extra cost of driving the truck from Smithtown to Brooklyn and back(rather than one way) based on the high reviews, and because I’ve found Uhaul rental locations in NYC to be unreliable. At the end of the move when it started getting dark, we found that the headlights on the truck did not work. After pulling over and assessing the lights, we found that the highbeams did work so we drove the last portion of the trip with the highbeams on. When I called this morning to report the problem, the manager, Bryan, called me back and told me that I must have been mistaken(!?!) because the lights were working fine and that they«ran diagnostics» on the truck after my first phone call(seems unlikely given that he called me back literally 2 minutes later)– a sketchy and irresponsible response to a serious safety concern.