Top Nails

First time customer. Friendly staff, but it ends there. They were out of basic nails company supplies so I ended up with toilet paper between my toes. The paper shifted significantly on my walk to the dryer and ruined the polish. Looks like each tech has their own private box of supplies which concerns me with regard to their sanitization methods. Pedicure chairs are old and provide a very uncomfortable «massage». Nail tech seemed timid and unsure of her techniques including digging into my cuticles. Hopeful that an ingrown toenail or infection will not result from this visit.

The services were impeccable. The customer service was A-​plus by way of greeting customers with a friendly smile and acknowledgement. Finally a nail salon in Smyrna that offers the SNS nail system. Their SNS is very reasonably priced to include a manicure. They did an outstanding job on both the SNS and pedicure. My nail tech did my eyebrows and I fell in love. She was so adorable! Very friendly! The salon was very clean. They use the tub liners and fresh packaged tools. This will be my spot!

This is my favorite nail salon in the area, they always do such a good qualify job on my mani/​pedi!

I love coming here before I stop by the grocery store on my days off. The service is consistently wonderful, and the staff is incredibly friendly.
They have a wide range of color options as well has gel and acrylic. I usually have a gel manicure and Felix pedicure with the sugar scrub, it is wonderful. The staff is great about getting you water/​drinks while you are seated in the massage pedicure chairs.

I am a hairstylist so my hands are in water all the time and solar nails are the only thing that works for me. Tara is the best at making my nails look great and she’s super sweet! I’ve been coming here for several years and they always take care of me.

While they are amazing here and their customer service is Superior. …I should have left well enough alone… I decided to save time after getting my nails done and get my eyebrows threaded here… BAD idea. Not only did it hurt like crazy, she failed to remove my eye brow makeup first and now my eyebrows are lop sided. Mind you I’m a regular at getting my brows threaded. I will have to swing by MAC on my way home and get another eyebrow pencil, because I’m going to have to put some work in before I can leave the house like this.
Stick with just the Nails. …

This place is great! They always have plenty of people working, so I never wait more than 2 – 3 minutes to start my service. Once I left my rings at the station, a wedding ring and a David Yurman, and they saved both of them until I was able to pick them up!!! So lucky to have found an awesome, honest salon! I normally try to see Kim when I go, but all of the techs are great.

Poorly trained, arrogant and nonchalant nail technicians. No manager on duty. Ever. The cleanliness is questionable at best, too. They do not always use sterilized tools without special request! While doing the work, the techs do not focus on the customer and instead chat on the phone (with no headset so nails turn out lopsided because the tech’s head is tilted sideways holding the phone), or talk to other techs speaking Vietnamese. I used this place for a year and witnessed its culture slip. It should be renamed The Pits. Top Nails no longer suits it. I will not be back.

I decided to give Top Nails another chance. I’m not sure of the name of who did my nails this time but he did a great job. He took his time and my nails came out great. Still debating on whether or not this will be my new home… We’ll see.

I just moved from Dunwoody to Smyrna and didn’t feel like going to my old spot today. I went to Top Nails mostly because it’s right around the corner from my house so its super convenient. I decided to get a manicure and a pedicure when they told me that a mani was only $ 10! My pedi was $ 20 but I still don’t think that’s totally awful. I am somewhat of a germaphobe when it comes to getting my nails done so I was thrilled when both girls got their tools out of a sanitary package. And even more thrilled when she wiped down the foot basin before and after. The only reason I didn’t give them 5 stars is because they employees were not very friendly. I will definitely be going back.

I’ve only been here a few times but I must say they do a great job. It’s a small shop but they are filled staffed. I get acrylic nails but I like for them to look as natural (thin) as possible and Wendy did a fantastic job! Looks like this is my new nail home.

This was the most terrible experience I’ve had at any nail salon. They were incredibly rude!!! I walked out. They only want your money. I called before hand to book my appointment. When I show they are PACKED and the lady at the front desk said «you buy??» As soon as I walked in with this creepy smile on her face. I thought she was kidding but after I told her what I was there for she acted like she didn’t remember me. She then told me TOTALLY DIFFERENT prices than she had mentioned on the phone. She jacked the prices up and I could tell she was deliberately trying to confuse me and trick me into paying more. It was a disgusting thing to watch. The entire time I was laughing to myself in disbelief. They are CON ARTISTS. Terrible place. That place isn’t top nails it’s top of the line crap.

This has been my favorite nail place for over 10 years. The staff is great, accommodating and helpful!
Kim is great for anything nail related and miss anne is fabulous at pedicures.
:)

The people here are sweet. I’ll start off by saying that. I was also seated right away to start my mani pedi when I walked in, which was good. However, after that things pretty much went downhill…
I had my colors picked out, and the lady who started on my feet didn’t speak very good english. I don’t fault her for this, but she kept asking me things and I honestly had no idea what she was saying. So much though that the girl getting her nails done next to me had to try to help me decipher what was going on. I felt awful. And this is coming from someone who speaks a ton of different languages. She apparently was taken aback by the fact that I wanted a different color for my toes than my fingers. I guess on this side of town «its not so popular for the girls». :-\
The pedicure was fine, though, and I liked the color I picked out. I was having a gel manicure so they had me go sit in one of the manicure stations for that portion. A girl came to shape my nails, and she kept stopping and answering the phone or getting up to go to the door. Eventually she got up and never came back. My hands were in those heating pads for AN HOUR. I shite you not, Unilocalers. I was getting up to leave without my mani, when a random lady yelled at me to sit down because she was coming to finish. Finally, another girl did come to finish my nails. She brought fresh, clean tools with her and started on one hand. She kept getting distracted too, though, and when she went to start on my other hand, she not only missed a step but picked up old, used tools that happened to be still sitting on the counter. I tried to tell her but her english wasn’t good either, so there you go — I got my nails done with someone else’s used clippers and things…
All in all, 2 hours of my life and $ 45 are gone, I could have gotten a funky disease, and my manicure and pedicure are just not spectacular. The girl doing my nails messed up several times and had to fix her mistakes. I’m super easy going, and like I said, the people here are sweet, but if someone held me at gunpoint I still wouldn’t be able to explain to you how this place has 5 stars from Unilocalers on here… I should have stuck to my usual place, and I can’t wait to go back!

$ 45 for a shellac mani and deluxe pedi! Compared to Cleveland prices, this place is super cheap! Fast, friendly service. Big fan. :)

First pedicure ever! Joy did a great job and let me keep my masculinity as well. Highly recommend her.

Let me update ya’ll on what this place is like now. I hadn’t been here in a while, because I had been going to the nail place by my gym. But I decided to come in today, just because I had been going to the Cato in the same strip mall. I expected good service, as that is what I had remembered from visiting a year or two ago.
I made an appointment the day before and came in. There was only one other client when I arrived. There appeared to be at least 6 – 8 people working there and except for the person working with the client, the others were all chillin. In the back of the shop. But. I. came. in. at. the. front. With all these people, why isn’t someone sitting at the front to greet people???
No one came to the front and greeted me. Instead, they yelled at me — I think to inquire what I needed.
But I couldn’t really make out what they were saying. So we yelled back and forth until they understood I wanted a mani and a pedi.
Who the hell does that to a customer?
Somebody get the h**l up and greet me, one, like I am a human being and two, like I got some d**n money in my pocket.
Seriously, several staff members were sitting, tapping their fingers and nobody made a move to get up. They were laughing and chatting and talking to each other like they were at a picnic in Piedmont Park. And I’m sitting here trying to figure out what they are yelling at me.
I do NOT work hard to spend my money. So I’m not yelling back. I speak in a soft conversational tone. When someone wants to figure out what I’m saying, they will either read my lips or stand the h**l up.
Someone finally gets up, walks to the front, and we go through the regular nail shop motion. I pick a color. They get the foot bath ready, etc.
I sit. They get started. No smiles. No warm greeting. Just mechanical, «I’m tiy-​ed and I don’t really give a d**n service.»
At one point, the woman giving me a pedicure starts to use a foot file on me that looks like a cheese grater. The only problem is that the cheese grater looks dusty. Real dusty. Ashy. Like its got other people’s foot flakes on it. It looked disgusting. I signaled her to not put that s**t on me. Don’t even touch me with it. She uses a much milder looking pumice type widget that came out of the bag with the sterilized widgets.
Sigh of relief. Seriously? Why in the hayle would I want the cheese grater that looks like it was used on err body’s feet yesterday? If it was clean, she should have piped up and communicated and reassured me that it was. But she barely said a word to me the whole time. I don’t need a lot of conversation. But some communication is nice. Let me know that I picked out a nice color. Sumthin.
During the pedicure, she asked me if I wanted a deluxe pedicure. I promptly said no. I am not being serviced in any «deluxe» manner so you ain’t upselling over here. She also asked me if I wanted an eyebrow wax. Again, negative.
Finally, the lackluster experience is over. My nails are done. And they look okay. Not great. But not bad.
I won’t be going back. This used to be such a good place. As I left, I wondered what happened. As I walked out the door, I noted that two staff members were straight chillin on the sofas by the door. One has her feet curled up under her and is greedily using her smart phone. She didn’t even look up to say good bye and thank you.
As I was leaving, another woman came in and she looked all confused too at the way they were communicating (just lackluster and careless).
Maybe it’s under new management? Not sure. But this visit sucked big rocks. Hope it gets better. In the meantime, I’ll be going elsewhere. I don’t work hard to spend my money. Period.

This was my favorite nail salon in Atlanta, I probably spent close to thousands in here getting my nails did. Long, the co-​owner is super nice and peppy. He is ALWAYS happy and will go the farthest he can to make his customers happy. It’s tucked inside the Publix shopping center, but don’t let the strip mall exterior discourage you. They have it decorated nice, with soothing music, stacks of fresh magazines, and chilled water waiting for you. Dan was always treated well and they had a spot waiting for him so he could work on his laptop (yes he always came with me, I have too patient of a husband).
Tammy was the best eyebrow waxer and Mai did my Mani/​Pedis. Most of the ladies and gents that have worked there a while are great, just be wary of the new techs– you can avoid this by getting an appointment and asking for an experienced tech. The nail polish selection is excellent and they get it updated each season for OPI products. They also do gel nail and all the standard acrylic nails (I can’t get them because of my labwork but all the ladies that got them had pretty results). It was also cute because Mom’s and their young daughters would come in and couples would come in together (Dan will NOT do it. haha).
I can’t say enough about Top Nails, I paid $ 30 for a Mani/​Pedi and my nails looked great on my hands for two weeks and four weeks on my feet. It’s clean and tidy also, they only use fresh equipment on you.
I wish I could find such a place in Lexington. If you need a regular nail salon around Smyrna/​Vinings come here.

I came to this salon specifically because of the reviews I read here. Thought it would be a nice place since I am still on a search to find the perfect one (if it exists).
I did come on a Saturday without an appointment so I can’t down them just because I had to wait a few. I did have to wait, but I was greeted with the nicest employee! Maybe the gentleman who owns the shop? As I was watching him he was constantly checking in on everyone to make sure they were satisfied! Great service!
The woman who did my mani I think could have done better. More personality and a better job. I did the gel polish french and the lines weren’t that curved? Too straight and not even on all nails. I do have to say that it did last longer than any other «gel polish» mani that I have ever gotten.
I probably will try this place again, but maybe see about making an appointment.

*Sings* I hope that you’re the one, if not, you are the prototype!
I received the best pedicure of my life yesterday at Top Nails. Not my first time here, but I was pleasantly surprised to see they had revamped the salon and given it a total makeover! Nice, coordinating colors on the walls, high quality chairs and tables, soothing instrumental music playing in the background. You even get offered a complimentary bottle of water while you wait.
I got the Deluxe spa pedicure. My nail tech, Tammy, was awesome! She went to work on my feet! The deluxe includes callus removal, sugar scrub, massage & hot towel treatment. It was pure bliss. My pedicure lasted for almost an hour and I didn’t want to get out of the chair. Even with a steadily filling waiting area she took her time & I didn’t feel rushed at all.
Best $ 30 I ever spent :)